Administrator

Job summary

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).

We are looking for a Band 3 Administrator to join our West Kent Neuropsychiatry Admin Team, based in the Outpatients Department at Sevenoaks Hospital.

You will have excellent organisational and analytical skills, be competent in data entry, possess a good working knowledge of Microsoft applications such as Outlook, Word, Excel and Teams, pay attention to detail and be a good team player. You should be able to work unsupervised, meet tight deadlines and adapt to changing and challenging situations.

A polite telephone manner and the ability to communicate with a diverse team through a variety of methods are essential. The role may involve working remotely once the probation period has been passed successfully.

You may, from time to time, be required to travel to our East Kent Neuropsychiatry office in Ashford to provide cover/support to our admin colleagues and clinicians.

Main duties of the job

• Arranging appointments for clinicians to see patients, including all relevant administration - RiO input, diary management, and appointment letters.
• Arranging patient groups for clinicians to include all relevant administration - RIO input, putting groups onto RiO, and appointment letters.
• Scanning and uploading of correspondence /forms to RiO and filing of documents as appropriate, updating any patient demographic details as required.
• Preparation of weekly Referral Meetings for clinicians, including opening of referrals, uploading of same to RiO, updating spreadsheets and completing relevant paperwork for meetings and processing outcomes from those meetings.
• Management of the generic email inbox and the ability to process requests therefrom.
• Accepting draft letters and documents from clinicians and providing a 'top and tail' service in relation to branding, grammar, punctuation, presentation and etiquette.
• Managing patient transport (G4S) for patients when required.
• Ability to work on own initiative and act independently and allocating tasks to the Administrative Assistant.
• Attending to other requests from the Business Administration Co-ordinator and Performance, Business and Administration Manager.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Outpatients Department, Sevenoaks Hospital, Sevenoaks

Hospital Road

Sevenoaks

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Outpatients Department, Sevenoaks Hospital, Sevenoaks

Hospital Road

Sevenoaks

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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