Kent & Medway NHS & Social Care Partnership Trust

Community Support Worker

Information:

This job is now closed

Job summary

We have an exciting opportunity for an experienced Support Worker to join our team at Britton House, Medway. This comes at a time of transformation in mental health services under the community mental health framework.

Our main focus is to collaboratively work with service users to promote engagement and to facilitate an optimum level of independence and self-management. Our expectation is that you will endeavour to establish therapeutic relationships within which to address recovery goals in order to help service users to gain access to a range of resources and services to facilitate involvement and connection with the local community.

Main duties of the job

Work as part of a team that provides secondary mental health services, focusing on the direct needs of service users, working across boundaries of care, organisation and role.

Provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment, helping them to build their own support network.

Support service users to identify their needs and to assist Clinicians to plan, implement and evaluate individual care plans.

Have the individual service user's needs at the fore at all times, working to the recovery model to support the service user to work towards their identified goals.

Use agreed values and skills to underpin day-to-day work.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-NK221

Job locations

Britton House, Gillingham

High Street

Gillingham

ME7 1AL


Job description

Job responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role.

Job description

Job responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role.

Person Specification

Experience

Essential

  • Experience of using medical devices to monitor physical health and to be able to accurately record reading.
  • Experience of managing a busy workload and conflicting priorities

Desirable

  • Experience of working with service users with mental health problems.

Training, Qualifications and Registration

Essential

  • Experience of working in a community setting

Desirable

  • Any relevant training such trained in phlebotomy and taking ECG, smoking cessation, health promotion etc.
  • Any qualification / registration related to health / health promotion /care.

Knowledge and Skills

Essential

  • Able to establish and maintain empathic, supportive relationships with patients with mental health needs, and who maybe unwell and have a degree of cognitive impairment.
  • Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance.
  • Ability to use IT and experience using health based databases.

Desirable

  • Have experience in training / presenting to others.
Person Specification

Experience

Essential

  • Experience of using medical devices to monitor physical health and to be able to accurately record reading.
  • Experience of managing a busy workload and conflicting priorities

Desirable

  • Experience of working with service users with mental health problems.

Training, Qualifications and Registration

Essential

  • Experience of working in a community setting

Desirable

  • Any relevant training such trained in phlebotomy and taking ECG, smoking cessation, health promotion etc.
  • Any qualification / registration related to health / health promotion /care.

Knowledge and Skills

Essential

  • Able to establish and maintain empathic, supportive relationships with patients with mental health needs, and who maybe unwell and have a degree of cognitive impairment.
  • Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance.
  • Ability to use IT and experience using health based databases.

Desirable

  • Have experience in training / presenting to others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Britton House, Gillingham

High Street

Gillingham

ME7 1AL


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Britton House, Gillingham

High Street

Gillingham

ME7 1AL


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Team Manager

Chido Nyarumbu

chido.nyarumbu@nhs.net

01795504959

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-NK221

Job locations

Britton House, Gillingham

High Street

Gillingham

ME7 1AL


Supporting documents

Privacy notice

Kent & Medway NHS & Social Care Partnership Trust's privacy notice (opens in a new tab)