Kent & Medway NHS & Social Care Partnership Trust

Business/Administration Manager

The closing date is 31 July 2025

Job summary

Are you an organised, proactive and people-focused professional looking to make a meaningful impact in mental health services? We're seeking a dedicated Business/Administration Manager to support our Liaison Psychiatry teams across two acute hospital sites.

In this pivotal role, you'll oversee the operational and strategic management of our business administration systems, ensuring resources and facilities are used effectively in line with Core 24 standards. You'll work closely with the Service Manager, Team Leaders and wider clinical and administrative teams to drive performance, maintain data quality, and support financial and workforce planning.

The post provides equal support to North Kent's two liaison psychiatry teams. It is therefore envisaged that 50% of the working week will be dedicated to Medway Liaison Psychiatry Team based at Medway Maritime Hospital and 50% to Dartford Liaison Psychiatry Team based at Darent Valley Hospital.

The post is based at Medway Maritime Hospital, and there is an expectation that the post-holder will need to attend the Dartford Liaison Team at Darent Valley Hospital on a regular basis.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

What You'll Be Doing:

  • Leading and managing administrative staff, including recruitment, supervision, and performance development.
  • Supporting service delivery through effective budget management and data analysis.
  • Driving improvements in patient experience, digital processes, and estates coordination.
  • Providing project management support and contributing to service development initiatives.
  • Ensuring compliance with Trust policies, including health and safety, safeguarding, and infection control

What We're Looking For:

  • Relevant Degree or professional qualification, or equivalent experience.
  • Proficient use of Microsoft Outlook, Word, Excel and PowerPoint
  • Extensive experience in using IT systems and databases
  • Experience of supervising staff and senior level secretarial and administration experience
  • Experience of report writing
  • Full UK driving licence and access to a vehicle with business insurance (essential for working across sites).

This is a fantastic opportunity to join a supportive and forward-thinking team where your leadership and organisational skills will help shape the future of our psychiatric liaison services.

We are committed to creating a safe, inclusive and empowering environment for both staff and patients. If you're ready to take the next step in your career and contribute to high-quality mental health care, we'd love to hear from you.

Apply today and help us make a difference.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

Canterbury site tour (youtube.com)

Dartford site tour (youtube.com)

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK169-C

Job locations

Medway Maritime Hospital, Gillingham

Windmill road

Gillingham

ME7 5NY


Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

Person Specification

Qualifications

Essential

  • Relevant degree level/professional qualification, or equivalent experience

Desirable

  • RSA 3 Secretarial or equivalent qualification

Experience

Essential

  • Experience of supervising staff and senior level secretarial and administration experience, including minute taking
  • Experience of producing data charts and writing reports
  • Extensive experience of using Microsoft Outlook, Word, Excel and PowerPoint to a high standard

Desirable

  • Experience of working in the NHS
  • Experience of NHS systems and databases

Knowledge

Essential

  • Proven use of office systems and procedures
Person Specification

Qualifications

Essential

  • Relevant degree level/professional qualification, or equivalent experience

Desirable

  • RSA 3 Secretarial or equivalent qualification

Experience

Essential

  • Experience of supervising staff and senior level secretarial and administration experience, including minute taking
  • Experience of producing data charts and writing reports
  • Extensive experience of using Microsoft Outlook, Word, Excel and PowerPoint to a high standard

Desirable

  • Experience of working in the NHS
  • Experience of NHS systems and databases

Knowledge

Essential

  • Proven use of office systems and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Medway Maritime Hospital, Gillingham

Windmill road

Gillingham

ME7 5NY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Medway Maritime Hospital, Gillingham

Windmill road

Gillingham

ME7 5NY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

North Kent Service Manager LPS, HTT/RR

Aine Timmins

aine.timmins1@nhs.net

07521000162

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK169-C

Job locations

Medway Maritime Hospital, Gillingham

Windmill road

Gillingham

ME7 5NY


Supporting documents

Privacy notice

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