Kent & Medway NHS & Social Care Partnership Trust

Operational Team Manager

The closing date is 04 June 2025

Job summary

Do you want to be part of something new and exciting, a person-centred mental health revolution?

Together, we're stronger. Join the multi-agency drive for better mental health care.

Mental Health Together (MHT) is a revolutionary initiative of multi-agency collaboration to deliver holistic primary care services to the people of Maidstone, that aims to promote the meeting of all life domains where that affects service users' mental health.

We are seeking a transformational leader and manager to be responsible for utilising data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of primary care services.

You will ensure the Maidstone MHT service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls.

This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this. You will also be responsible for managing resources, including manging a budget.

Main duties of the job

  • Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age.
  • Empower staff to deliver high service performance by utilising a transformative and proactive approach
  • Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.
  • Develop a positive team "can do" attitude and culture through role modelling and setting out team expectation.
  • Strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
  • Provision of Managerial Supervision and Appraisal.
  • Joint responsibility for CQC expectations

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We arerated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Details

Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-WK0277

Job locations

Albion Place

23 - 29 Albion Place

Maidstone

ME14 5DY


Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

What is Mental Health Together?

In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together.

It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.

Mental Health Together will add new roles, as part of a new joined-up model of care which bridges the gap that currently exists between primary (i.e. GPs) and community mental health (i.e. KMPT). It will treat people with complex mental health needs by:

  • Providing someone with support in a person-centred, holistic way
  • Removing barriers to access, and thresholds across services working together
  • Involving service users and carers as equal partners in their care
  • Building in involvement and co-production at all levels of service design delivery
  • Delivering needs-led and personalised trauma-informed care

Mental Health Together on Vimeo

At KMPT, we are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

What is Mental Health Together?

In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together.

It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.

Mental Health Together will add new roles, as part of a new joined-up model of care which bridges the gap that currently exists between primary (i.e. GPs) and community mental health (i.e. KMPT). It will treat people with complex mental health needs by:

  • Providing someone with support in a person-centred, holistic way
  • Removing barriers to access, and thresholds across services working together
  • Involving service users and carers as equal partners in their care
  • Building in involvement and co-production at all levels of service design delivery
  • Delivering needs-led and personalised trauma-informed care

Mental Health Together on Vimeo

At KMPT, we are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

Person Specification

Qualifications

Essential

  • Registered MH nurse, OT or MH SW
  • Teaching & assessing qualification
  • Ability to travel across sites

Desirable

  • Management/leadership qualification

Experience

Essential

  • Working as a band 6 clinician in a community MH team
  • Supervisory/leadership experince

Desirable

  • Managing staff goups
  • Change management

Knowledge

Essential

  • Good understanding of CMHF and NHS modernisation agenda
  • Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act.

Desirable

  • Knowledge of improvement methodologies and change management
  • Sound understanding of QI framework and application.
  • Sound knowledge of KMPT systems

Skills

Essential

  • Supervision/ mentoring/ coaching
  • Highly developed written and verbal communication skills
  • Proven organisational skills

Desirable

  • Proven ability to use business intelligence data to improve performance
Person Specification

Qualifications

Essential

  • Registered MH nurse, OT or MH SW
  • Teaching & assessing qualification
  • Ability to travel across sites

Desirable

  • Management/leadership qualification

Experience

Essential

  • Working as a band 6 clinician in a community MH team
  • Supervisory/leadership experince

Desirable

  • Managing staff goups
  • Change management

Knowledge

Essential

  • Good understanding of CMHF and NHS modernisation agenda
  • Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act.

Desirable

  • Knowledge of improvement methodologies and change management
  • Sound understanding of QI framework and application.
  • Sound knowledge of KMPT systems

Skills

Essential

  • Supervision/ mentoring/ coaching
  • Highly developed written and verbal communication skills
  • Proven organisational skills

Desirable

  • Proven ability to use business intelligence data to improve performance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Albion Place

23 - 29 Albion Place

Maidstone

ME14 5DY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Albion Place

23 - 29 Albion Place

Maidstone

ME14 5DY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Jai Adelakun

jai.adelakun2@nhs.net

07860378541

Details

Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-WK0277

Job locations

Albion Place

23 - 29 Albion Place

Maidstone

ME14 5DY


Supporting documents

Privacy notice

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