Kent & Medway NHS & Social Care Partnership Trust

Support Time Recovery Worker

The closing date is 01 June 2025

Job summary

  • To work as part of a team that provides secondary mentalhealth services, focusing on the direct needs of service users, working across boundaries of care, organisation and role.
  • To provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment helping them to build theirown support network.
  • To support service users to identify their needs and to assist care coordinators to plan, implement and evaluate individual care plans.
  • To have the individual service user's needs at the fore at all times and support the service user to work towards their identified goals.
  • To use agreed values and skills tounderpin day-to-day work.
  • To be actively involved in the delivery of Initial Interventions with the support and guidance of a Psychologist or an Occupational Therapist .

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford the successful applicant will receive an additional payment each month.

  • 5% of basic salary, subject to a minimum payment of £1,258 per year and a maximum payment of £2,121 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly)

The salary listed is inclusive of the High-Cost Area Allowance.

Main duties of the job

  • To work as part of a team that provides secondary mental health services that focuses on the direct needs of services users working across boundaries of care , organisation and role .
  • To provide support and give time to allocated group of services users in order to promote recovery and maintain them in their community environment .
  • To support service users to identify their needs and assist lead HCP`s to plan , implement and evaluate individual care plans .
  • To have the individual service users needs at the forefront at all times working to the recovery model to support the service user to work towards their identified goals .
  • To use the agreed values and skills to underpin day to day work .
  • To be actively involved in the delivery of Initial interventions with the support and guidance of a psychologist or OT .

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year per annum (HCAS Inclusive)

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK175-A

Job locations

Arndale House

18-20 Spital Street

Dartford

DA1 2DL


Job description

Job responsibilities

KEY DELIVERABLES1. Working with service users and carers1.1 GeneralTo act at all times in the best interest of service users within appropriate, transparentboundaries as part of a recovery orientated mental health service.To be aware of any Advance Directives made by service users in respect of their care andtreatmentTo assist in delivering a high standard of support to service users and their carers, promotingtheir equality, dignity and mental well being at all timesTo facilitate service user and carer input into the development of best practice1.2 CommunicationTo promote effective communication and relationships with people who are troubled ordepressedTo establish and maintain working relationships with people who have difficulty incommunicatingTo establish and maintain working relationships with people who lack trust and motivation1.3 EngagementTo provide advice and information to those who enquire about mental and physical healthneeds and related servicesTo regularly work with people who are experiencing or have experience often sad orupsetting personal and/or social situationsTo establish, sustain and at the appropriate time, disengage from professional relationshipswith service users working at the service users pace with support from the multi-disciplinaryteam (MDT)1.4 Health Promotion/STROTTo provide, or assist service users to access, information on health promotion to include ahealth diet; smoking cessation; preventing substance misuse and the importance of physicalexerciseTo work with individuals to facilitate access and engagement in a range of leisure and othercommunity based activities, working across boundaries of care and organisations includingSecondary Care, Primary Care and Third Sector.To promote service users living independently within the community by having an awarenessof available community resources that can be accessed.To support service users to become and sustain social integration; this can be done using agraded exposure based on a plan that is set and agreed with the Occupational Therapistworking on STROT.1.5 Practical supportTo advise service users about who to go or speak to in order to enable them to accesssuitable support with housing/accommodation; financial support; tax creditsTo enable service users to make use of appropriate public and other forms of transport linkssuch as purchase of tickets and ability to plan their own journeysTo provide regular and practical support to service users and their carers (as appropriate) indeveloping and managing independence and maintaining dignity and self-respect working inconjunction with other members of the MDT such as Occupational Therapists.To provide support with daily living to individuals that might involve practical help,emotional/psychological support, assistance with any difficulties that may arise.To empower service users to speak up for themselves and act as their own advocates1.6 Initial InterventionsTo actively listen to help the service user make sense of their mental health problems usingbasic CBT formulation model.Enable people with mental health needs to develop coping strategies, based on CBT andmindfulness approach.To facilitate service user input into the development of best practiceTo create an atmosphere where clients feel comfortable to talk about themselves and theiremotionsTo help the service user identify and prioritise their personal goals for recoveryTo encourage self-management of mental health problems by providing information andreinforcing existing coping strategiesTo work under the supervision of a Psychologist to deliver agreed interventions within theInitial Intervention pathwayTo contribute to planning, delivering and monitoring interventions and/or treatments in linewith the Initial Interventions pathwayTo assist in monitoring the persons progress, level of functioning and mental state andalerting appropriate people involved in their care.To work with an agreed care and recovery support plan and monitor and record an agreedplan of action, reviewing this as appropriate.1.7 Care PlanningTo enable service users to develop their Personal Support Plan for non-CPA and to attendrelevant care planning meetingsTo enable service user involvement and active participation with the care and treatment aspart of their Personal Support Plan.To highlight any unmet needs to a qualified member of staff so that these can be identifiedand improved on.To enable service users as they move through statutory services, working closely with otherSTR Workers to aid a smooth transfer of care from one part of the service to anotherTo work closely with the trained professional involved in the Service Users care.To be responsible for providing the link between the service user and their key worker aspart of their Personal Support Plan.2. Working within your organisation2.1 Links with other organisationsTo develop good networks and positive working relationships with other organisations thatare able to help individuals achieve their goals.To liase with and signpost to other agencies while adhering to confidentiality policiesTo liaise and work closely with the MDT and other mental health professionals in all sectors2.2 Service Review and DevelopmentTo help develop systems to monitor the delivery of services in line with service objectivesand specificationsTo contribute to planning, delivering and monitoring interventions and/or treatments with theMDTTo contribute to developing and maintaining cultures and strategies in which people arerespected and valued as individuals2.3 Administration and security of informationTo maintain adequate records as required by exiting policies and procedures, usingappropriate paper and electronic systems. Entering appropriate details on the service userscase notes as necessary/requiredTo maintain confidentiality of information regarding service users, carers, and their familiesand friends at all timesTo provide and receive sensitive information in relation to people with a mental healthproblem as appropriate3.0 Personal DevelopmentTo maintain the quality of own workTo be responsible for personal development, health and well-being agreed through the PDPprocessTo contribute and participate in supervision and annual appraisal including personaldevelopment planningTo attend relevant meetings, courses and keep professionally up to dateTo undertake any training relevant to the role of the STR WorkerTo reflect upon and develop own practice using supervision and support.To participate in individual and group supervision sessions with the Psychology Lead forInitial Intervention or designated supervisor in accordance with the Supervision PolicyTo manage a caseload in conjunction with their line manager and be responsible for owntime management

Job description

Job responsibilities

KEY DELIVERABLES1. Working with service users and carers1.1 GeneralTo act at all times in the best interest of service users within appropriate, transparentboundaries as part of a recovery orientated mental health service.To be aware of any Advance Directives made by service users in respect of their care andtreatmentTo assist in delivering a high standard of support to service users and their carers, promotingtheir equality, dignity and mental well being at all timesTo facilitate service user and carer input into the development of best practice1.2 CommunicationTo promote effective communication and relationships with people who are troubled ordepressedTo establish and maintain working relationships with people who have difficulty incommunicatingTo establish and maintain working relationships with people who lack trust and motivation1.3 EngagementTo provide advice and information to those who enquire about mental and physical healthneeds and related servicesTo regularly work with people who are experiencing or have experience often sad orupsetting personal and/or social situationsTo establish, sustain and at the appropriate time, disengage from professional relationshipswith service users working at the service users pace with support from the multi-disciplinaryteam (MDT)1.4 Health Promotion/STROTTo provide, or assist service users to access, information on health promotion to include ahealth diet; smoking cessation; preventing substance misuse and the importance of physicalexerciseTo work with individuals to facilitate access and engagement in a range of leisure and othercommunity based activities, working across boundaries of care and organisations includingSecondary Care, Primary Care and Third Sector.To promote service users living independently within the community by having an awarenessof available community resources that can be accessed.To support service users to become and sustain social integration; this can be done using agraded exposure based on a plan that is set and agreed with the Occupational Therapistworking on STROT.1.5 Practical supportTo advise service users about who to go or speak to in order to enable them to accesssuitable support with housing/accommodation; financial support; tax creditsTo enable service users to make use of appropriate public and other forms of transport linkssuch as purchase of tickets and ability to plan their own journeysTo provide regular and practical support to service users and their carers (as appropriate) indeveloping and managing independence and maintaining dignity and self-respect working inconjunction with other members of the MDT such as Occupational Therapists.To provide support with daily living to individuals that might involve practical help,emotional/psychological support, assistance with any difficulties that may arise.To empower service users to speak up for themselves and act as their own advocates1.6 Initial InterventionsTo actively listen to help the service user make sense of their mental health problems usingbasic CBT formulation model.Enable people with mental health needs to develop coping strategies, based on CBT andmindfulness approach.To facilitate service user input into the development of best practiceTo create an atmosphere where clients feel comfortable to talk about themselves and theiremotionsTo help the service user identify and prioritise their personal goals for recoveryTo encourage self-management of mental health problems by providing information andreinforcing existing coping strategiesTo work under the supervision of a Psychologist to deliver agreed interventions within theInitial Intervention pathwayTo contribute to planning, delivering and monitoring interventions and/or treatments in linewith the Initial Interventions pathwayTo assist in monitoring the persons progress, level of functioning and mental state andalerting appropriate people involved in their care.To work with an agreed care and recovery support plan and monitor and record an agreedplan of action, reviewing this as appropriate.1.7 Care PlanningTo enable service users to develop their Personal Support Plan for non-CPA and to attendrelevant care planning meetingsTo enable service user involvement and active participation with the care and treatment aspart of their Personal Support Plan.To highlight any unmet needs to a qualified member of staff so that these can be identifiedand improved on.To enable service users as they move through statutory services, working closely with otherSTR Workers to aid a smooth transfer of care from one part of the service to anotherTo work closely with the trained professional involved in the Service Users care.To be responsible for providing the link between the service user and their key worker aspart of their Personal Support Plan.2. Working within your organisation2.1 Links with other organisationsTo develop good networks and positive working relationships with other organisations thatare able to help individuals achieve their goals.To liase with and signpost to other agencies while adhering to confidentiality policiesTo liaise and work closely with the MDT and other mental health professionals in all sectors2.2 Service Review and DevelopmentTo help develop systems to monitor the delivery of services in line with service objectivesand specificationsTo contribute to planning, delivering and monitoring interventions and/or treatments with theMDTTo contribute to developing and maintaining cultures and strategies in which people arerespected and valued as individuals2.3 Administration and security of informationTo maintain adequate records as required by exiting policies and procedures, usingappropriate paper and electronic systems. Entering appropriate details on the service userscase notes as necessary/requiredTo maintain confidentiality of information regarding service users, carers, and their familiesand friends at all timesTo provide and receive sensitive information in relation to people with a mental healthproblem as appropriate3.0 Personal DevelopmentTo maintain the quality of own workTo be responsible for personal development, health and well-being agreed through the PDPprocessTo contribute and participate in supervision and annual appraisal including personaldevelopment planningTo attend relevant meetings, courses and keep professionally up to dateTo undertake any training relevant to the role of the STR WorkerTo reflect upon and develop own practice using supervision and support.To participate in individual and group supervision sessions with the Psychology Lead forInitial Intervention or designated supervisor in accordance with the Supervision PolicyTo manage a caseload in conjunction with their line manager and be responsible for owntime management

Person Specification

Essential criteria

Essential

  • NVQ L2 or L3 in mental health and social care award
  • Experience in Mental Health

Desirable

  • 2 years Experience
  • Team Working

Essential

Essential

  • Communication Skills

Desirable

  • Evidence of working in Adult Mental Health
Person Specification

Essential criteria

Essential

  • NVQ L2 or L3 in mental health and social care award
  • Experience in Mental Health

Desirable

  • 2 years Experience
  • Team Working

Essential

Essential

  • Communication Skills

Desirable

  • Evidence of working in Adult Mental Health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Arndale House

18-20 Spital Street

Dartford

DA1 2DL


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Arndale House

18-20 Spital Street

Dartford

DA1 2DL


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Team Manager

Julie Williams

j.williams75@nhs.net

01322622134

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year per annum (HCAS Inclusive)

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK175-A

Job locations

Arndale House

18-20 Spital Street

Dartford

DA1 2DL


Supporting documents

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