Administration Assistant

Job summary

An exciting opportunity has arisen for a part time Assistant Administrator to join West Kent Neuropsychiatry team in Sevenoaks.

The post is integral to the team and you will be required to provide comprehensive administrative support to members of the team, including Consultant Neuropsychiatrist, Psychiatry, Psychology, Nursing professionals and admin colleagues

Main duties of the job

This varied role will include:

• Having contact with patients, carers, relatives and other external stakeholders
• Typing letters and reports as required
• Using the patient record system RiO (training provided)
• Processing referrals and uploading documentation to RiO (training provided)
• Taking telephone calls and messages for clinicians
• Booking and supporting clinic appointments
• Sending out correspondence to patients, referrers and GPs
• Supporting Business Administration Co-ordinator with small projects
• Ordering of stationery and other items as required via SBS (training provided).
• Meeting and greeting patients ensuring that they are made welcome and shown where to sit in the waiting area
• Assisting with keeping CQC folders and Health and Safety folders

It is important that the successful applicant exhibits empathy and compassion, has a good sunny personality, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales. It is also important that the applicant can remain calm in crisis situations.

Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative/reception experience is essential, together with excellent typing skills and telephone manner.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

Our strategyOur mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Darent House

Hospital Road

Sevenoaks Kent

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Darent House

Hospital Road

Sevenoaks Kent

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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