Kent & Medway NHS & Social Care Partnership Trust

Assistant Administrator

The closing date is 22 May 2025

Job summary

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working at Broadview Reception on the Greenacres Site in Dartford.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a part-time post working on Thursdays and Fridays, but with a flexibility to work other days in the week on adhoc occassions

Main duties of the job

The role is varied and will incorporate tasks such as:

  • Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
  • Perform key checks
  • Scanning and uploading documentation to clinical records
  • Maintaining Microsoft Outlook Calendars
  • General office duties, such as answering the telephone, dealing with queries, signposting, photocopying, laminating, binding
  • Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
  • Training other team members on Key security and administration tasks.
  • Using SBS System to place orders
  • Collate stationery orders for the wards
  • Sort post and deliveries
  • Archive filing
  • Booking training and arranging meetings

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategyOur mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum inc

Contract

Permanent

Working pattern

Part-time

Reference number

380-FR0565

Job locations

Broadview Reception, Archery House, Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB


Job description

Job responsibilities

This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The ideal candidate will:

  • Be able to demonstrate how they can work in line with our Trust Values: Caring, Curious, Confident, Inclusive
  • Enjoy working as a team but equally ok working autonomously with minimal supervision.
  • Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
  • Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
  • Have strong customer service skills.
  • Have flexibility around shift patterns.
  • Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
  • Have excellent organisational skills
  • Have good keyboard skills and good working knowledge of Microsoft Office
  • Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
  • Have an opportunity for career progression within this role.

Job description

Job responsibilities

This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The ideal candidate will:

  • Be able to demonstrate how they can work in line with our Trust Values: Caring, Curious, Confident, Inclusive
  • Enjoy working as a team but equally ok working autonomously with minimal supervision.
  • Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
  • Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
  • Have strong customer service skills.
  • Have flexibility around shift patterns.
  • Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
  • Have excellent organisational skills
  • Have good keyboard skills and good working knowledge of Microsoft Office
  • Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
  • Have an opportunity for career progression within this role.

Person Specification

Qualifications/ Experience

Essential

  • English and Maths above grade 4/C or equivalent
  • Mircosoft Office experience

Desirable

  • NVQ Office administration level 2
  • 1 Year Office / administration experience
  • Experience of Rio

Skills

Essential

  • Abilty to work under pressure with limited supervision
  • good customer service experience
  • excellent communication skills
  • Ability to prioritise and organise work to meet deadlines
  • Working within a team and interacting with colleagues and clients courteously
Person Specification

Qualifications/ Experience

Essential

  • English and Maths above grade 4/C or equivalent
  • Mircosoft Office experience

Desirable

  • NVQ Office administration level 2
  • 1 Year Office / administration experience
  • Experience of Rio

Skills

Essential

  • Abilty to work under pressure with limited supervision
  • good customer service experience
  • excellent communication skills
  • Ability to prioritise and organise work to meet deadlines
  • Working within a team and interacting with colleagues and clients courteously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Broadview Reception, Archery House, Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Broadview Reception, Archery House, Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Administration Coordinator

Connie Wright

concetta.wright@nhs.net

01322622067

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum inc

Contract

Permanent

Working pattern

Part-time

Reference number

380-FR0565

Job locations

Broadview Reception, Archery House, Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB


Supporting documents

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