Administrative Assistant

Kent & Medway NHS & Social Care Partnership Trust

Information:

This job is now closed

Job summary

Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organized Administrative Assistant to join their busy team in Ashford.

KMPT is a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.

In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.

  • Manage daily mail: Open, date stamp, and dispatch mail promptly.
  • Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
  • Maintain clinic appointment lists: Check and update appointment schedules in RiO.
  • Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
  • Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.

Apply now and kickstart your career in the NHS.

Main duties of the job

  • Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.
  • You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.
  • Confident, professional, organised, and with a keen eye for detail; you'll be at home speaking with our patients and making sure that your work is of the very highest quality.
  • With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
  • Able to stay calm and professional at all times, you'll always make sure that you put the needs of our patients at the fore.
  • If you're asked to attend an interview, there will be a literacy and numeracy test.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

Our strategyOur mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-EK279

Job locations

Eureka Medical Centre

Trinity Road

Ashford

TN25 4BY


Job description

Job responsibilities

  • Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
  • Printing information in a spreadsheet or report format as required
  • Laminating of posters or reports and binding as appropriate
  • Booking of appointments and, with appropriate supervision from theAdministrators
  • Arranging meetings and events
  • Diary management
  • Ordering of stationery and other supplies

Please see the job description for more details

Job description

Job responsibilities

  • Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
  • Printing information in a spreadsheet or report format as required
  • Laminating of posters or reports and binding as appropriate
  • Booking of appointments and, with appropriate supervision from theAdministrators
  • Arranging meetings and events
  • Diary management
  • Ordering of stationery and other supplies

Please see the job description for more details

Person Specification

Qualifications

Essential

  • A-C Grade GCSE in English or equivalent
  • A-C Grade GCSE in Maths or equivalent
  • Educated to NVQ level 2 or equivalent

Desirable

  • Experience of Microsoft Office

Experience

Essential

  • Previous customer service focused role
  • Previous administration experience

Desirable

  • Receptionist experience

Skillset

Essential

  • Customer Service Experience
  • Keyboard/ typing skills
  • Experience in MS Office
  • Understanding of GDPR/data protection
Person Specification

Qualifications

Essential

  • A-C Grade GCSE in English or equivalent
  • A-C Grade GCSE in Maths or equivalent
  • Educated to NVQ level 2 or equivalent

Desirable

  • Experience of Microsoft Office

Experience

Essential

  • Previous customer service focused role
  • Previous administration experience

Desirable

  • Receptionist experience

Skillset

Essential

  • Customer Service Experience
  • Keyboard/ typing skills
  • Experience in MS Office
  • Understanding of GDPR/data protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Eureka Medical Centre

Trinity Road

Ashford

TN25 4BY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Eureka Medical Centre

Trinity Road

Ashford

TN25 4BY


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Business Administration Coordinator

Emma Black

emma.black4@nhs.net

01227202527

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-EK279

Job locations

Eureka Medical Centre

Trinity Road

Ashford

TN25 4BY


Supporting documents

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