Administrator
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Job summary
The South West Kent Mental Health Together Team Seeks an Administrator!
Calling all organized and motivated individuals!
The South West Kent Community Mental Health Team is searching for a dynamic Administrator to join their friendly team based in Tunbridge Wells , Kent, UK.
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.
What You'll Do:
- Be the friendly voice answering phones and responding to inquiries.
- Manage the team's schedule, efficiently booking appointments.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks like organising meetings and travel arrangements.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organized with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
Do you want a rewarding role where you can make a positive impact? Apply Today!
Main duties of the job
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The varied role of the Administrator will include:
- Supporting the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio)
- Diary Management and booking clinic appointments.
- Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand (audio) and/or copy typing.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the admin mailbox.
- Organising and minuting meetings.
- Ordering of stationery and other items as required via our SBS system (training provided).
- Reception cover.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a team, have initiative, good communication, and interpersonal skills, can prioritize workloads, and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Check out our recruitment videos Recruitment - YouTubeDetails
Date posted
25 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per ammum
Contract
Permanent
Working pattern
Full-time
Reference number
380-WK0253
Job locations
Highlands House
10-12 Calverley Park Gardens
Tunbridge Wells
TN1 2JN
Employer details
Employer name
Kent & Medway NHS & Social Care Partnership Trust
Address
Highlands House
10-12 Calverley Park Gardens
Tunbridge Wells
TN1 2JN
Employer's website
https://www.kmpt.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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