Administration Assistant

Job summary

Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organizedAdministrative Assistant to join their busy team in Canterbury.

KMPT is a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.

In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.

• Manage daily mail: Open, date stamp, and dispatch mail promptly.
• Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
• Maintain clinic appointment lists: Check and update appointment schedules in RiO.
• Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
• Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.

Apply now and kickstart your career in the NHS.

Main duties of the job

• Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.
• You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.
• Confident, professional, organised, and with a keen eye for detail; you'll be at home speaking with our patients and making sure that your work is of the very highest quality.
• With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
• Able to stay calm and professional at all times, you'll always make sure that you put the needs of our patients at the fore.
• If you're asked to attend an interview, there will be a literacy and numeracy test.

About us

We provide services for patients with various mental health conditions. Providing the very best care is something that we are passionate about and our administration teams play a crucial role in helping us to deliver this. If you're looking for a role that has real impact on the communities that we serve then look no further.

Our people are empathetic and compassionate, and understand the importance of the role that they play in the context of the broader organisation. You'll need to be professional, flexible and at ease with change. Happy working as part of a close knit team, you'll also be able to get yourself motivated to make sure that the job gets done.

Due to the nature of our work, things can (and do) change at pace. You'llbe able to take direction from your team as our priorities change and evolve.

While you may not have direct experience of working in the NHS, we're really keen to hear from applicants who are willing and able to learn and are looking for a rewarding role within the healthcare sector.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House

41 Old Dover Road

Canterbury

CT1 3HH

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House

41 Old Dover Road

Canterbury

CT1 3HH

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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