Kent & Medway NHS & Social Care Partnership Trust

Hospital Liaison Triage Nurse

This job is now closed

Job summary

People experiencing a mental health crisis will often attend an Accident and Emergency department in the absence of knowing where else to go to receive the care, support and treatment that they need. This has been recognised across the system and there is significant investment in Kent and Medway to provide people with an alternative pathway to attending A&E, such as Safe Havens.

The triage nurse will provide triage, advice and co-ordination of support services through liaison with relevant health, Voluntary Community Social Enterprise (VCSE) and social care services, for any patient with a mental health only crisis presentation at the emergency department. The role has been developed to meet the patients needs in a timely and effective manner, at point of contact and to maximise patient experience and minimise preventable waits in A&E. This is to ensure that their crisis support is delivered in an appropriate way.

You will be able to work as an autonomous practitioner in liaison with multi-agency staff to improve integration, update working practices and models of care, and promote recovery approaches, least restrictive practices and coping skills in crisis. The triage nurse will provide mental state and risk assessment of people who present at A individuals with complex needs in identifying immediate needs in times of crisis.

Main duties of the job

The post holder will promote choice and hopefulness and ensure a recovery orientated approach.
The post holder will promote and initiate any actions to safeguard vulnerable adults.
The post holder will be responsible for the initial assessment of care needs of patients presenting with a wide variety of clinical conditions without direct supervision. Following this, the post-holder will be responsible for planning and referring on for appropriate follow up where necessary.
The post holder will be expected to participate fully in quality assurance initiatives, with particular emphasis on a patient first approach when required.
The post holder will act as a role model in providing a service for people with mental health problems for all staff within the A&E/main hospital.
The post holder will participate in audit/research projects associated with the work of the service when required.
The post holder represents Mental Health Trust in the general hospital setting and will play a vital role in communicating
and maintaining a good working relationship between the Trusts

About us

Kent and Medway NHS and Social Care Partnership Trust has been working with acute hospital partners to develop this pathway, in order to prevent the need for people in a mental health crisis needing to attend the local A&E department. An important aspect of this pathway will be the ability to triage and assess people at the front door of the A&E department and divert them to alternatives that better suit their need, such as the Safe Havens.

We are therefore recruiting to the Hospital Liaison teams across all acute trusts in Kent and Medway in order to provide this vital front door service.

Date posted

18 March 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-EK060-D

Job locations

QEQM Margate or William Harvey, Ashford

Margate or Ashford

CT9 4BG

Job description

Job responsibilities

The postholder will act as the first point of contact for all people attending an A&E department with a primary mental health need.
To identify the most appropriate pathway for all patients first attending the A&E department based upon clinical need.
To facilitate access to others service and sources of appropriate support as appropriate, such as Safe Havens
To act as a resource for advice and expertise to staff, patients, carers and other agencies including primary care and VCSE colleagues
To work in conjunction with the Team Manager and Service Manager to ensure that targets are achieved.
Ensure that a Duty of Candour is maintained with services users/carers at all time.
Ensure the service is delivered safely and in accordance with the Trust policy and legislation.

Job description

Job responsibilities

The postholder will act as the first point of contact for all people attending an A&E department with a primary mental health need.
To identify the most appropriate pathway for all patients first attending the A&E department based upon clinical need.
To facilitate access to others service and sources of appropriate support as appropriate, such as Safe Havens
To act as a resource for advice and expertise to staff, patients, carers and other agencies including primary care and VCSE colleagues
To work in conjunction with the Team Manager and Service Manager to ensure that targets are achieved.
Ensure that a Duty of Candour is maintained with services users/carers at all time.
Ensure the service is delivered safely and in accordance with the Trust policy and legislation.

Person Specification

Training, Qualifications and Registration

Essential

RMN with current NMC registration
Evidence of continuing professional and personal development

Desirable

Educated to degree or diploma level nursing or other courses relevant to Liaison Psychiatry e.g. brief solution focussed therapy etc.
RGN

Experience

Essential

Demonstrable experience of post qualifying work in psychiatry, with evidence of experience at Band 6
Experience of working in a Liaison Psychiatry/ Crisis settings
Experience of working with people who have experienced serious ongoing mental health problems

Desirable

Audit and research experience
Experience of teaching/training in a formal or informal setting
Experience of working as a Clinical Supervisor

Person Specification

Training, Qualifications and Registration

Essential

RMN with current NMC registration
Evidence of continuing professional and personal development

Desirable

Educated to degree or diploma level nursing or other courses relevant to Liaison Psychiatry e.g. brief solution focussed therapy etc.
RGN

Experience

Essential

Demonstrable experience of post qualifying work in psychiatry, with evidence of experience at Band 6
Experience of working in a Liaison Psychiatry/ Crisis settings
Experience of working with people who have experienced serious ongoing mental health problems

Desirable

Audit and research experience
Experience of teaching/training in a formal or informal setting
Experience of working as a Clinical Supervisor

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

QEQM Margate or William Harvey, Ashford

Margate or Ashford

CT9 4BG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

QEQM Margate or William Harvey, Ashford

Margate or Ashford

CT9 4BG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)