Assistant Administrator

Job summary

A vacancy has arisen for an Assistant Administrator to join the West Kent and Medway Neuropsychiatry and Kent Clinical Neuropsychology Teams.

The West Kent and Medway Neuropsychiatry and Neuropsychology teams are two different services but work closely together to ensure we provide an excellent service to our clients. We are looking for a self-motivated, dynamic, forward-thinking and flexible Assistant Administrator to work with the administration team based at Darent House, Sevenoaks with the flexibility to work at our Coxheath offices on an agreed/occasional basis as required.

The ideal candidate will be educated to GCSE in Maths and English or equivalent, and will have strong customer service skills, a professional and confident telephone manner, good organisational and keyboard skills. Some experience in clinical or document typing would be an advantage.

You will require good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.

You would be working as part of an Admin Team, supporting the Administrators for Neuropsychology and Neuropsychiatry, the wider Clinical Teams consisting of Consultant Psychiatrists and Psychologists.

Main duties of the job

The varied role of an Assistant Administrator will include:

• • Diary Management and booking of clinic appointments.
  • Having contact with patients, carers, relatives and other external stakeholders.
  • Typing letters and reports via BigHand (audio) and/or copy typing.
  • Using the patient record system RIO (training provided).
  • Taking and screening phone calls and taking messages
  • Minuting meetings when required
  • Ordering of stationery and other items as required via our SBS system (training provided).
  • Reception cover; meeting and greeting patients

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has initiative, good communication and interpersonal skills, is able to prioritise workloads and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Darent House, Sevenoaks

Hospital Road

Sevenoaks

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Darent House, Sevenoaks

Hospital Road

Sevenoaks

TN13 3PG

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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