Undergraduate Manager Medical Education

Job description

Job responsibilities

JOB PURPOSE:

The role encompasses the day to day line management of all Undergraduate administrators working within the Medical Education team to ensure the delivery of an effective service for the medical student administration across the designated years of 3 x medical school programmes that we support from different medical schools from induction to end of placement. This includes maintaining student records and ensuring systems, processes and data management are effective, accurate and auditable.

The post holder will be required to liaise and communicate effectively with internal and external partners to promote the resources of the Undergraduate Medical Education Department and make students and faculty the focus of your role. Communication and organisational skills are vital as is the ability to build relationships and support others.

The post holder will work under the Leadership of the Medical Education Manager but will also work closely with the Director of Undergraduate Education (DUME) and Undergraduate Tutors. This job demands strategic planning and organisational skills to manage the delivery of a curriculum in a clinical placement as set out in the NHS England Learning Development Agreement (LDA) Contract.

The post holder will work closely with the Medical Education Manager and act as a deputy working alongside the other Band 6 Manager when required.

KEY RESULT AREAS:

• Communication skills, both oral and written required.
• Should be skilled at problem solving and have the ability to be both innovative and creative.
• Effective Planning and organisational skills
• Ability to work under pressure, prioritise workloads and plan to meet deadlines
• Ability to be flexible and work in a tea

RESPONSIBILITY:

• Work with the Director of Medical Education, Director of Undergraduate Education, Deputy Directors of Medical Education , Medical Education Manager to evaluate and develop medical education. Ensuring this is done within the framework of the Educational Contract.
• Under the guidance of the Medical Education Manager, ensure the day to day activity of the Undergraduate Medical Education department runs smoothly which includes line management, supervision and appraisal responsibility for all Undergraduate administrators within the team.

Please refer to the attachment for full job description

Person Specification

Training, Qualifications and Registration

Essential

• Educated to Degree level or equivalent experience/professional qualification plus further knowledge acquisition through formal training and accreditation (i.e. Postgraduate Certificate in Managing Healthcare Education)
• Clear evidence of ongoing CPD and additional theoretical and conceptual knowledge acquisition.

Experience

Essential

• 2 years' experience working as a manager - ideally in an education role.
• Experience in taking complex, sensitive and confidential information.
• Experience of customer service in a client facing role.

Desirable

• Experience of working in an Education and Training environment
• Experience of change management
• Experience of strategic and operational thinking, policy/service development, Budget management

Knowledge and Skills

Essential

• Knowledge of the NHS
• Excellent IT skills including proven abilities in using Microsoft Office applications
• Ability to operate with independent judgement and initiative
• Excellent organisational skills and project management experience
• Ability to organise own workload and plan effectively
• Excellent verbal and written communication skills, interaction required across a spectrum of staff
• Report writing skills
• Pastoral skills
• Ability to work under pressure and meet tight deadlines
• Ability to prioritise and delegate tasks appropriately
• Excellent problem solving skills
• Dealing professionally, promptly and sensitively with issues and complaints
• Able to identify areas for improvement and implement processes as appropriate Analytical and interpretation skills
• Understanding of the wider education function within the NHS

Desirable

• Experience of dealing with organisational change management and motivating staff
• Proven ability of maintaining budgets
• Specialist, expert level knowledge of medical education training, particularly relating to Undergraduate Medical Education
• Experience of QI, Research, Audit and management of regulatory body inspection visits

Other

Essential

• Driving Licence and able to travel to external meetings.
• Positive approach, resolute and flexible approach to work including the ability to motivate team members
• Provide feedback in a professional manner to ensure positive communication within the department
• Tactful and diplomatic manner
• Excellent time management skills
• High level of commitment
• Able to deal with occasionally stressful situations
• Maintain confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

St Martins Hospital

Canterbury

CT1 1AZ

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)