Job summary
The Head of Nursing and Quality will drive the programme of improvement for Quality and Professional Standards across the Directorate ensuring that the delivery of consistently high-quality care consistent with the CQC fundamental standards, safeguarding principles, Trust Values and the Trust and Directorate Strategic Objectives.
The Head of Nursing and Quality will have responsibility for the quality of care across the Directorate and will work within agreed objectives, targets, quality standards, and resource constraints in line with local and national guidance.
The post holder will take a facilitative and empowering approach, nurturing creativity and leading others to being open to doing things differently if the desired outcomes improves patient, carer and staff experience. They will lead on working with general managers, service managers, matrons, governance lead and officer to ensure that quality data is triangulated and validated. The post holder will lead on seeking to work with others to maximise digital solutions where possible.
Main duties of the job
Head of Nursing and Quality will lead the Directorate by working closely with the professional heads and the Senior Management Team to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. This will be achieved by effective leadership of the Directorate Nursing and Quality Team which consists of a Governance Lead, a Governance Officer and matrons
They will lead the Directorate's Serious Incidents and Complaints process and ensuring that lessons learnt are shared and embedded within the Directorate.
They will ensure that they are present within services a minimum of weekly to engage with service users, carers and staff using informal and formal mechanisms as appropriate.
They will be one of the Directorate escalation points for when there is a need for support when complex clinical decision making arises. They will use their skills, experience and knowledge to offer a perspective ensuring service users and carers are held central to any decision making.
They lead by working with others short term and longer term to ensure that safer staffing requirements are adhered to and that when this is not possible there is a system in place to mitigate risks to patient that have the potential to arise.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving. a population of approximately 1.8 million people across a mix of urban and rural areas and socio-economic groups.The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.We aim to provide effective, efficient and high-quality care to all clients and the services provided include assessment of need, support, individual or group programmes of care, education and the promotion of mental health issues.
Job description
Job responsibilities
Strategic Professional Leadership and Practice standards.
- The Head of Nursing and Quality will lead a team of nurses and other health professionals to ensure improved quality of care, quality assurance, safeguarding and direct care delivery across the Directorate.
- The post holder will work with the Service Director, Clinical Director and other members of the Senior Management Team to ensure consistency of standards, maximising learning from serious incidents, complaints, audits, research, practice experience and national guidance. They will lead on the directorate serious incidents and complaints processes by working with others.
- They will contribute to the performance of the directorate senior leadership team in meeting agreed goals and objectives, ensuring that quality information is accurate and that risk management systems are robust.
Service Transformation
- The Head of Nursing and Quality will work with the Service Director and Clinical Director to drive the necessary service transformations.
- They will implement the nursing strategy by providing leadership at service level.
- They will work with others to implement and monitor outcomes of quality improvement initiatives within the service.
For full details please see the attached job description.
Job description
Job responsibilities
Strategic Professional Leadership and Practice standards.
- The Head of Nursing and Quality will lead a team of nurses and other health professionals to ensure improved quality of care, quality assurance, safeguarding and direct care delivery across the Directorate.
- The post holder will work with the Service Director, Clinical Director and other members of the Senior Management Team to ensure consistency of standards, maximising learning from serious incidents, complaints, audits, research, practice experience and national guidance. They will lead on the directorate serious incidents and complaints processes by working with others.
- They will contribute to the performance of the directorate senior leadership team in meeting agreed goals and objectives, ensuring that quality information is accurate and that risk management systems are robust.
Service Transformation
- The Head of Nursing and Quality will work with the Service Director and Clinical Director to drive the necessary service transformations.
- They will implement the nursing strategy by providing leadership at service level.
- They will work with others to implement and monitor outcomes of quality improvement initiatives within the service.
For full details please see the attached job description.
Person Specification
Education/Qualification
Essential
- NMC registered Mental Health Nurse
- Masters or working towards or able to demonstrate ability to work at Masters level
Experience
Essential
- Significant experience at a senior nursing level in a mental health Trust
- Evidenced experience of leading on a QI project that led to sustained change in outcomes for service users and carers
- Experience of managing and delivering to deadlines and within resources
- Experience of partnership working with service users and carers
Knowledge and Skills
Essential
- Knowledge of QI methodologies
- Able to think laterally able to interpret data and synthesize complex information
- Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and carers and are delivered with multi-cultural sensitivity
Person Specification
Education/Qualification
Essential
- NMC registered Mental Health Nurse
- Masters or working towards or able to demonstrate ability to work at Masters level
Experience
Essential
- Significant experience at a senior nursing level in a mental health Trust
- Evidenced experience of leading on a QI project that led to sustained change in outcomes for service users and carers
- Experience of managing and delivering to deadlines and within resources
- Experience of partnership working with service users and carers
Knowledge and Skills
Essential
- Knowledge of QI methodologies
- Able to think laterally able to interpret data and synthesize complex information
- Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and carers and are delivered with multi-cultural sensitivity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
