Individual Placement and Support (IPS) Team Leader

South West Yorkshire Partnership NHS Trust

Information:

This job is now closed

Job summary

37.5 hours per week

We are delighted to be seeking a full-time Individual Placement and Support (IPS) Team Leader (Band 6) to join our IPS service in Wakefield. For people who need mental health support, getting back into work is a vital step on their recovery journey.

To be successful in this opportunity to develop and enhance our service, the ideal candidate will need to be motivated, organised and enthusiastic whilst having a thorough understanding of the employment barriers faced by people with mental health conditions. We welcome applications from individuals with proven track records in leading and managing others as well as experience of using performance data to demonstrate service quality and outcomes. A background in employment support and/or health/social care would be helpful as you will need to understand the complexities of serious mental health difficulties in the context of finding and sustaining paid employment.

At the time of advertising, this role does meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We look forward to receiving your application.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

Main duties of the job

As an IPS Team Leader you will be supporting and motivating a team of Employment Specialists working across secondary care community mental health teams (CMHTs), providing supervision, training and mentoring using the principles of the IPS model. This is a dynamic and diverse role, where the ability to network in the local community and build strong relationships is essential.

The role will involve:

Undertaking a central role in developing and leading a high-quality service that adheres to the principles of IPS best practice, delivering positive outcomes for clients

Coaching, mentoring, and managing performance of the Employment Specialists guiding them on best practice and achieving individual and team KPIs. This will include facilitating weekly team meetings, individual/group supervision, and regular opportunities for field mentoring with the Employment Specialists

Directly engaging with a range of stakeholders (e.g., CMHTs, DWP, third sector, employers etc.)

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.

Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-W1237

Job locations

Drury Lane Health And Wellbeing Centre

Drury Lane

Wakefield

WF1 2TE


Job description

Job responsibilities

The Team Leader will line manage a team of Employment Specialists (band 5) providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.

The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.

You will work with service users (manage a small caseload) who have mental health support needs, who are unemployed, to assist them in securing sustainable paid employment in line with their preferences.

1.1Care/service/function provision:

Effectively manage a high-quality service that adheres to the principles of IPS best practice.

Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team KPIs including job outcome targets.

Support their team to undertake fidelity reviews in line with the IPS model and develop a culture of continual improvement in quality and fidelity to the IPS model.

Identify training needs of staff and arrange appropriate training to support with continuous professional development and empower your staff.

Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).

Involve service users in co-production of service developments where possible.

Coordinate the work of Employment Specialists in Kirklees in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.

Review assessments, outcome plans and progress reviews for completeness, quality and consistency with our strengths-based principles.

Produce regular monitoring reports for internal and external stakeholders, including commissioners.

Manage a small caseload of up to 5 service users at any one time. With this caseload, you will undertake comprehensive assessments of individuals with complex health and well-being needs, developing vocational profiles of the individuals employment needs and abilities, and formulating an employment action/care plan whilst liaising with the care coordinator.

Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-fidelity service.

Ensure quality assurance around service user satisfaction. Facilitate various feedback opportunities for service users to provide feedback on the service and use this to review and develop the service.

Arrange regular meetings with service users to monitor and review progress pre and post-employment.

Spend time getting to know local employers, in order to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences.

Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.

To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.

1.2 Working as part of a Team:

The IPS team will be integrated into the Kirklees Community Mental Health Teams and works along side care coordinators, being responsible for those service users who want to gain employment.

Lead the team to ensure Employment Specialists spend enough time in face to face meetings with employers to find the right job match.

To meet regularly with team managers/care coordinators to coordinate and integrate IPS services into mental health services.

Facilitate weekly team supervision/meetings, in which Employment Specialists review their cases and identify new strategies to enable their service users into work with support from their peers whilst developing a culture that promotes equality and values diversity.

To network with other IPS services and external partners to learn and share best practice, evidence and learning.

For full job description, please see attached supporting documents

Job description

Job responsibilities

The Team Leader will line manage a team of Employment Specialists (band 5) providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.

The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.

You will work with service users (manage a small caseload) who have mental health support needs, who are unemployed, to assist them in securing sustainable paid employment in line with their preferences.

1.1Care/service/function provision:

Effectively manage a high-quality service that adheres to the principles of IPS best practice.

Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team KPIs including job outcome targets.

Support their team to undertake fidelity reviews in line with the IPS model and develop a culture of continual improvement in quality and fidelity to the IPS model.

Identify training needs of staff and arrange appropriate training to support with continuous professional development and empower your staff.

Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).

Involve service users in co-production of service developments where possible.

Coordinate the work of Employment Specialists in Kirklees in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.

Review assessments, outcome plans and progress reviews for completeness, quality and consistency with our strengths-based principles.

Produce regular monitoring reports for internal and external stakeholders, including commissioners.

Manage a small caseload of up to 5 service users at any one time. With this caseload, you will undertake comprehensive assessments of individuals with complex health and well-being needs, developing vocational profiles of the individuals employment needs and abilities, and formulating an employment action/care plan whilst liaising with the care coordinator.

Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-fidelity service.

Ensure quality assurance around service user satisfaction. Facilitate various feedback opportunities for service users to provide feedback on the service and use this to review and develop the service.

Arrange regular meetings with service users to monitor and review progress pre and post-employment.

Spend time getting to know local employers, in order to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences.

Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.

To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.

1.2 Working as part of a Team:

The IPS team will be integrated into the Kirklees Community Mental Health Teams and works along side care coordinators, being responsible for those service users who want to gain employment.

Lead the team to ensure Employment Specialists spend enough time in face to face meetings with employers to find the right job match.

To meet regularly with team managers/care coordinators to coordinate and integrate IPS services into mental health services.

Facilitate weekly team supervision/meetings, in which Employment Specialists review their cases and identify new strategies to enable their service users into work with support from their peers whilst developing a culture that promotes equality and values diversity.

To network with other IPS services and external partners to learn and share best practice, evidence and learning.

For full job description, please see attached supporting documents

Person Specification

Experience

Essential

  • Substantial experience of working with people with mental health support needs, or a similar group within health, social services or the voluntary sector.
  • Substantial experience of supporting people to achieve vocational and employment goals.
  • Proven experience of meeting and exceeding outcomes and targets.
  • Strong networking abilities.
  • Experience of managing multiple tasks at any one time.
  • Experience of staff supervision and/or mentoring.
  • Experience of managing change effectively, problem solving and facilitating innovation.
  • Line management experience or aptitude.

Desirable

  • Experience of delivering training.
  • Experience of delivering an employment programme with a wellbeing focus.
  • Own personal lived experience of recovery from mental health difficulties.
  • Experience of delivering psychologically and therapeutically informed support, particularly where this had an employment focus.

Qualifications

Essential

  • Educated to degree level in a subject relevant to the role such as Counselling (or other psychology related qualification), Occupational Therapy, vocational rehabilitation or other allied health profession or able to demonstrate competencies working at degree level.

Desirable

  • Managerial/leadership qualification at post graduate level.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Special Knowledge and Skills

Essential

  • Substantial knowledge of disability and additional needs issues, policies, and legislation in relation to employment.
  • In-depth understanding of the principles and practice of supported employment with the ability to organise staff caseloads in line with the IPS model.
  • Demonstratable working knowledge of a broad range of occupations and jobs.
  • Able to use IT and tools such as MS Word, PowerPoint and Excel.
  • Strong leadership skills.
  • Excellent motivational, communication and listening skills.
  • Outstanding interpersonal skills and ability to build rapport with a range of people from both clinical and non-clinical backgrounds.
  • Ability to model recovery focused practice including co-production.
  • Natural ability to build close, trusting and productive relationships with people.
  • Team orientated and can work collaboratively within a multi-disciplinary team.
  • Proven ability to work independently and use initiative to develop and promote a service.

Training

Essential

  • Coaching or motivational interviewing qualification/training.

Desirable

  • Level 3 Diploma in Employability Services Sector Qualification.
  • QCF in Advice & Guidance (Level 3).
  • IPS Training.
  • Employer engagement training.
  • Counselling or Careers guidance/equivalent as evidenced by a relevant qualification.

Personal Attributes

Essential

  • Ability to performance manage staff to deliver services that enable customers to achieve outcomes and improve their wellbeing.
  • Non-judgemental and trustworthy.
  • Empathy with the needs of those experiencing mental health problems.
  • Passion and drive to make a positive difference to people's lives.
  • Positive mindset with the ability to motivate, engage and inspire.
  • Highly motivated with a genuine belief that someone with a mental health condition can find paid employment.
  • Resilient and tenacious, to not give up despite setbacks and frustrations.
  • Commitment to integrity and excellent service delivery to the service user, employers and clinical team.
  • Self-aware of personal strengths/areas for development and actively invests in personal and professional development.
  • A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Person Specification

Experience

Essential

  • Substantial experience of working with people with mental health support needs, or a similar group within health, social services or the voluntary sector.
  • Substantial experience of supporting people to achieve vocational and employment goals.
  • Proven experience of meeting and exceeding outcomes and targets.
  • Strong networking abilities.
  • Experience of managing multiple tasks at any one time.
  • Experience of staff supervision and/or mentoring.
  • Experience of managing change effectively, problem solving and facilitating innovation.
  • Line management experience or aptitude.

Desirable

  • Experience of delivering training.
  • Experience of delivering an employment programme with a wellbeing focus.
  • Own personal lived experience of recovery from mental health difficulties.
  • Experience of delivering psychologically and therapeutically informed support, particularly where this had an employment focus.

Qualifications

Essential

  • Educated to degree level in a subject relevant to the role such as Counselling (or other psychology related qualification), Occupational Therapy, vocational rehabilitation or other allied health profession or able to demonstrate competencies working at degree level.

Desirable

  • Managerial/leadership qualification at post graduate level.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Special Knowledge and Skills

Essential

  • Substantial knowledge of disability and additional needs issues, policies, and legislation in relation to employment.
  • In-depth understanding of the principles and practice of supported employment with the ability to organise staff caseloads in line with the IPS model.
  • Demonstratable working knowledge of a broad range of occupations and jobs.
  • Able to use IT and tools such as MS Word, PowerPoint and Excel.
  • Strong leadership skills.
  • Excellent motivational, communication and listening skills.
  • Outstanding interpersonal skills and ability to build rapport with a range of people from both clinical and non-clinical backgrounds.
  • Ability to model recovery focused practice including co-production.
  • Natural ability to build close, trusting and productive relationships with people.
  • Team orientated and can work collaboratively within a multi-disciplinary team.
  • Proven ability to work independently and use initiative to develop and promote a service.

Training

Essential

  • Coaching or motivational interviewing qualification/training.

Desirable

  • Level 3 Diploma in Employability Services Sector Qualification.
  • QCF in Advice & Guidance (Level 3).
  • IPS Training.
  • Employer engagement training.
  • Counselling or Careers guidance/equivalent as evidenced by a relevant qualification.

Personal Attributes

Essential

  • Ability to performance manage staff to deliver services that enable customers to achieve outcomes and improve their wellbeing.
  • Non-judgemental and trustworthy.
  • Empathy with the needs of those experiencing mental health problems.
  • Passion and drive to make a positive difference to people's lives.
  • Positive mindset with the ability to motivate, engage and inspire.
  • Highly motivated with a genuine belief that someone with a mental health condition can find paid employment.
  • Resilient and tenacious, to not give up despite setbacks and frustrations.
  • Commitment to integrity and excellent service delivery to the service user, employers and clinical team.
  • Self-aware of personal strengths/areas for development and actively invests in personal and professional development.
  • A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Drury Lane Health And Wellbeing Centre

Drury Lane

Wakefield

WF1 2TE


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Drury Lane Health And Wellbeing Centre

Drury Lane

Wakefield

WF1 2TE


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Richard Bates

richard.bates@swyt.nhs.uk

07766905736

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-W1237

Job locations

Drury Lane Health And Wellbeing Centre

Drury Lane

Wakefield

WF1 2TE


Supporting documents

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