Job summary
37.5 hours per week (working
on a rota basis 5 x 7.5 hour shifts including weekends and bank holidays)
An exciting opportunity has
arisen for a Housekeeping and Domestic Services Supervisor to join our friendly
team. You will take on the rewarding role of supporting the management team
within the Facilities Department based at Cheswold Park Hospital, Doncaster.
In this busy role you must be
able to exercise effective leadership skills in managing performance and
directing the team. You will be required to communicate with ward and
departmental managers and will be responsible for monitoring quality standards,
compliance and take or facilitate appropriate action as required. The ability
to lead, motivate and mentor staff is essential.
The ideal candidate will have
previous experience, be able to plan in advance and be well organised. You must
be flexible, reliable and hardworking with enhanced communication skills at all
levels.
Experience in I.T skills are
essential to this role.
The post is subject to a shift
pattern which includes evenings, weekends and Bank Holidays.
It is expected to provide
cover at other areas within the Trust portfolio as required, therefore a full
clean driving licence is essential.
All employees of the Trust are
strongly encouraged to have their up-to-date flu vaccination to protect staff
and patients.
Main duties of the job
The
post holder will assist in the day to day organisation and supervision of our
Housekeeping and Domestic teams, the main purpose is to ensure safe, effective
and compliant cleaning and meal services are delivered and maintained. You will
be required to work to and maintain standards as set by the National Standards
of Healthcare Cleanliness.
In
this busy role you must be able to exercise effective leadership skills in
managing performance and directing the FM cleaning services team. You will be
required to communicate with ward and departmental managers and will be
responsible for monitoring quality standards, compliance and take or facilitate
appropriate action as required.
The
ability to lead, motivate and mentor staff is essential.
The
ideal candidate will have previous experience, be able to plan in advance, be
well organised, be flexible, reliable and hardworking with enhanced
communication skills at all levels.
At
the time of advertising, this role does not meet the minimum requirements set
by UK Visas and Immigration to sponsor candidates to work in the UK. For this
reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We
are happy to accept applications from candidates who can prove their right to
work in the UK or via alternative visa routes. Such applications will be
considered alongside all other applications.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
JOB SUMMARY
To manage the provision of a Housekeeping & Domestic Service, including the supervision and training of housekeeping and domestic staff.
JOB DIMENSIONS
Authorising signatory for time sheets, overtime and sickness / absence forms.
Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.
KEY RESULT AREAS
- To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
- To participate in the recruitment and selection of staff, in adherence to Trust Policy.
- To undertake staff development reviews in line with the Trusts Policies and Departmental Procedures.
- Responsible for ensuring that all housekeeping and domestic staff are fully trained in Standard Operating Procedures and local work instructions.
- To participate in the housekeeping and domestic supervisors group meetings providing input into the practical induction of Policies and Procedures and implement changes to working procedures.
- Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures both new and existing.
- Responsible for ensuring that housekeeping and domestic staff have full understanding of the Trusts Health and Safety Policies and Procedures to include COSHH legislation.
- To monitor the performance of housekeeping and domestic staff to ensure the required standards are achieved.
- Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
- To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure that staffing levels are maintained to provide the required provision of service.
- To monitor and record sickness. To undertake return to work and informal sickness interviews with staff.
- To be responsible for organising emergency cleans e.g. floods and vandalism.
- To report and record any maintenance issues in adherence to Property Services procedures. Report areas of concern to Line Manager.
- To action any failures following the quality monitoring audits within specified timescales, reporting the outcome to nominated personnel.
- To be responsible for organisation of decontamination of areas using specialised equipment.
- Responsible for the management and distribution of keys.
- Ensure adherence to quality expectations and standards, identify, recommend, develop and implement new ways to increase organisational efficiency, productivity, quality, safety and / or cost savings.
- Participate in any meetings as required.
- Any other duties that are deemed commensurate with this post.
For full details of the role please see the supporting documents attached.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
Job description
Job responsibilities
JOB SUMMARY
To manage the provision of a Housekeeping & Domestic Service, including the supervision and training of housekeeping and domestic staff.
JOB DIMENSIONS
Authorising signatory for time sheets, overtime and sickness / absence forms.
Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.
KEY RESULT AREAS
- To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
- To participate in the recruitment and selection of staff, in adherence to Trust Policy.
- To undertake staff development reviews in line with the Trusts Policies and Departmental Procedures.
- Responsible for ensuring that all housekeeping and domestic staff are fully trained in Standard Operating Procedures and local work instructions.
- To participate in the housekeeping and domestic supervisors group meetings providing input into the practical induction of Policies and Procedures and implement changes to working procedures.
- Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures both new and existing.
- Responsible for ensuring that housekeeping and domestic staff have full understanding of the Trusts Health and Safety Policies and Procedures to include COSHH legislation.
- To monitor the performance of housekeeping and domestic staff to ensure the required standards are achieved.
- Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
- To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure that staffing levels are maintained to provide the required provision of service.
- To monitor and record sickness. To undertake return to work and informal sickness interviews with staff.
- To be responsible for organising emergency cleans e.g. floods and vandalism.
- To report and record any maintenance issues in adherence to Property Services procedures. Report areas of concern to Line Manager.
- To action any failures following the quality monitoring audits within specified timescales, reporting the outcome to nominated personnel.
- To be responsible for organisation of decontamination of areas using specialised equipment.
- Responsible for the management and distribution of keys.
- Ensure adherence to quality expectations and standards, identify, recommend, develop and implement new ways to increase organisational efficiency, productivity, quality, safety and / or cost savings.
- Participate in any meetings as required.
- Any other duties that are deemed commensurate with this post.
For full details of the role please see the supporting documents attached.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
Person Specification
Qualifications
Essential
- Award in Leadership and Management or equivalent (Level 3) or commitment to work towards.
Desirable
- Certificate in Leadership & Management (Level 3) or equivalent.
- Level 2 Certificate in Control of Infection and Contamination (or equivalent).
Special Knowledge/Skills
Essential
- Ability to motivate and encourage staff.
- Ability to liaise confidently with colleagues, staff and peers.
- Demonstrate good communication skills both verbal and written.
- Good organisational skills and the ability to prioritise own workload and that of others.
- Proven experience of supervising employees within a service environment and maximising the performance of their team.
- Ability to work as a member of a team and promote team working.
- Ability to deliver on the job training.
- Demonstrable experience of customer service.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Flexible attitude towards working arrangements.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Training
Essential
- Commitment to undertake relevant training commensurate to the job role.
Experience
Essential
- Demonstrable supervisory experience.
- Working knowledge of Health & Safety and Risk Assessments.
- Basic understanding of Microsoft Word & Excel.
Person Specification
Qualifications
Essential
- Award in Leadership and Management or equivalent (Level 3) or commitment to work towards.
Desirable
- Certificate in Leadership & Management (Level 3) or equivalent.
- Level 2 Certificate in Control of Infection and Contamination (or equivalent).
Special Knowledge/Skills
Essential
- Ability to motivate and encourage staff.
- Ability to liaise confidently with colleagues, staff and peers.
- Demonstrate good communication skills both verbal and written.
- Good organisational skills and the ability to prioritise own workload and that of others.
- Proven experience of supervising employees within a service environment and maximising the performance of their team.
- Ability to work as a member of a team and promote team working.
- Ability to deliver on the job training.
- Demonstrable experience of customer service.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Flexible attitude towards working arrangements.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Training
Essential
- Commitment to undertake relevant training commensurate to the job role.
Experience
Essential
- Demonstrable supervisory experience.
- Working knowledge of Health & Safety and Risk Assessments.
- Basic understanding of Microsoft Word & Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
