Facilities Support Worker (Portering and Transport)

Job description

Job responsibilities

JOB SUMMARY

To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed.

Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semi skilled work.

KEY RESULT AREAS:

1. Portering

General Duties

To ensure that the daily collection and delivery of mail is carried out as scheduled.

To sort mail and ensure mail is transported to its destination in the shortest possible time.

To collect items from Pharmacy and deliver to Trust premises as required.

To collect and deliver specimens to and from Trust premises and Pathology as required.

To obtain proof of receipt when required from service users following delivery.

To deliver, remove or transfer equipment from/to/between Trust premises.

To deliver stores to all villas and ward areas.

To deliver food to villas and ward areas.

2. Security Duties

To secure buildings and property as required.

Ensure security of keys is maintained in the porters lodge.

Undertake regular security checks of premises during silent hours.

Reset burglar alarms and advise the Portering / Transport Manager.

To liaise with the security department as and when required.

To monitor CCTV equipment and act appropriately when required.

3. Linen / Refuse Collections and Deliveries

To collect dirty linen / rubbish from wards, departments and community premises.

Dispose of cytotoxic waste adhering to DoE guidelines ensuring collection.

4. Maintenance

To assist in the maintenance of Trust properties and services.

To carry out planned maintenance work:

o Fire alarm panels monitor and reset

o Temperature checks legionella

o Door closers

o Maintenance checks of Trust vehicles and completion of paperwork (oil, water, tyres, lights etc).

o Washing of Trust vehicles.

o Clearing of road gullies and gutters.

o Cleanliness of Trust grounds, removal of rubbish, sweeping etc.

o Monitor and record fridge / freezer temperatures.

To carry out repairs / new work as the job indicates:

o Install notice boards, shelving, pictures, paper towel dispensers, soap dispensers etc.

o Board up windows.

o Basic plumbing tasks replace kip wastes, ball valves, plug tops.

o Unblock sinks, toilets, showers etc/

o Clean light fittings and re-lamp.

o Check external lighting and replace where necessary.

o To reset the gas boiler when required.

To ensure all pavements, roads and patient areas are safe as reasonably practicable during inclement weather i.e. gritting.

To advise the Portering / Transport Manager of any defects so that repairs can be carried out by following the correct procedures.

To assist in general gardening duties are required.

Carry out any other reasonable tasks as instructed by the Portering / Transport Manager.

5. Miscellaneous

To report accidents / incidents immediately and in accordance with Trust policy.

To be courteous and polite at all times to service users and provide a friendly efficient service.

To work closely with Ward Managers and work alongside patients and have an understanding of their needs whilst carryout out their duties.

Establish good working relationships with all points of contact with facilities users, ensuring they are kept informed about the progress of work as required.

Driving hospital vehicles and plant vehicles as required not HGV.

To operate such vehicles in a reasonable manner, complying with all current road traffic regulations.

To take reasonable precautions when handling Trust property.

The post holder may be required to carry out duties which are of lesser still nature than the post for which he / she is employed.

The post holder will be expected to work at any properties throughout the Trust as instructed by the Portering / Transport Manager.

The post holder will on occasions be required to work overtime / change working hours if the need of service dictates.

All Trust employees are expected to maintain existing skills and develop / receive training in new skills as required to carry out work at the Trust.

To ensure the appropriate use of safety and protective clothing and equipment, as required by good working practice and the Health and Safety at Work Act.

To read, understand and apply safety guidance notes, hazard letters, fire instructions and other such documents as issued to the post holder by the Portering / Transport Manager.

It is the responsibility of all Trust employees to ensure that all duties are carried out in accordance with best practice risk management.

All employees are expected to observe the Trusts Equal Opportunities Policy in their behaviour to the public and fellow employees.

The content of this post will be reviewed in consultation with the post holder when necessary and in line with the service developments.

The post holder will be required to attend training courses as directed.

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Special Knowledge/Skills

Essential

• Ability to complete accurate documentation.
• Ability to adapt.
• Ability to cope under pressure.
• Ability to prioritise workload.

Desirable

• Highway Code.

Training

Essential

• Manual Handling.
• Fire.
• Commitment to undertaking relevant training commensurate to the job role.

Desirable

• Infection Control.
• COSHH.
• De-escalation & Break Away.
• Food Hygiene.

Personal Attributes

Essential

• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
• Smart appearance.
• Ability to work as part of a team.
• Flexible approach to working patterns, change and unpredictable environments.
• Caring, friendly attitude.
• Ability to deliver high standards of work at all times.
• Ability to retain knowledge.
• Self motivated.

Qualifications

Essential

• Basic literacy & numeric skills.

Desirable

• First Aid Certificate.

Experience

Essential

• Able to undertake basic maintenance tasks.
• Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
• Ability to work without immediate supervision, being able to prioritise, and use own initiative.
• Have understanding and awareness of Security risks.
• Previous experience of working in a demanding work environment.

Desirable

• Ability to read situations.
• Basic understanding of IT/mobile devices.
• Previous experience of working in a estates/facilities environment.
• Experience within a customer care/or a patient focused environment.

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)