Team Manager

Job responsibilities

Reporting to the Lead for Non- medical education and training, the postholder will manage and support organisational processes in regard to practice education. There will also be responsibility for ensuring that the Trust responds and contributes as required to relevant national professional and regulatory requirements .

The postholder will provide a strong supporting role to Business Delivery Units in respect of their practice education requirements working directly with Senior Managers across the Trust.

The postholder will support, facilitate and monitor professional and regulatory compliance & quality practice education processes and developments trust-wide. This will require ensuring accurate and open communication and co-ordination with external agencies as well as service areas, teams and individuals across the trust.

The postholder will lead the PPQ team and line manage team members.

KEY RESULT AREAS:

Horizon scan and advise the Lead for Non- medical education and training of potential relevant directives/guidance from the professional and regulatory bodies and higher education insitiutions

Manage, coordinate, monitor delivery and report against organisational compliance across all directorates and BDUs in respect of practice education working independently with discretion to make decisions within agreed parameters

Planning and organisation of a broad range of programmes (making adjustment as required) which underpin the highly complex range of organisational regulatory compliance requirements for practice education

Analysis, formulation and interpretation of a range of highly complex data/information, facts or situations identification of options, provision of recommendations on appropriate organisational action, report production

Receive collate and analyse statistical data for relevant external and internal assessments

Monitor performance against relevant indicators and metrics and complete required contractual/quality reporting to stakeholders in regard to practice education

Facilitate development and implementation of robust governance processes within BDUs in regard to practice education improvement and development improvement initiatives and compliance

Plan and undertake relevant audits in relation to practice education

Member of the Trust-wide Clinical Policy Group. Implements mentorship and education policies/participates within NHS and HEIs on developing policies to improve clinical practice and education

Support and deliver relevant organisational development/training activity including the delivery of the training using a number of blended approaches in line with the training needs analysis of the organisation

Facilitate organisational awareness of professional and regulatory guidance and ensure organisational self-assessment is completed against regualtory requirements (e.g. education and training self assessment report) from HEE

Support services and teams to understand professional and regulatory requirements for practice education and maintain self-assessment against standards

Maintain relevant practice education information systems

Administrate/ support (agenda, minutes, action planning) various groups within the Trust as required

Undertake governance specific projects as directed by the Lead for Non- medical education and training, supporting the successful and sustainable implementation of these projects and programmes.

Line manage members of the PPQ team

Responsibility for procurement of required items and monitoring expenditure against the team budget

Deputise for the Lead for Non- medical education and training at meetings providing feedback regarding findings and initiatives as directed

In order to fulfil the requirements of the role the postholder will need: specialist skills and knowledge to negotiate with personnel at all levels in relation to governance/practice education; to be able to present challenging information to services and teams; to be able to effectively communicate sensitive and complex information; to lead by personal example, working proactively with others to share good practice, communicate lessons learnt and celebrate success.

The postholder will be responsible for their own development, will keep up to date with developments in their field of work and undertake annual mandatory training, updates and other relevant training.

Trust Values:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Trust policies and commitments to be read in line with the relevant Trust Policy:

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:

ensure they are aware of the Whistleblowing Policy and how they raise concerns;

maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;

understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the Data Protection Act 1998 and Trust Data Protection Policy;

comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;

receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;

understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;

recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;

ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;

comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);

demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;

abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;

work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.

adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;

being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;

Identify and report risks, hazards, incidents, accidents and near misses promptly;

In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

PERSONAL ATTRIBUTES

Essential

• Confidence
• Ability to work under pressure
• Reliability
• Able to work independently and as part of a team
• Flexibility and adaptability
• Positive attitude to challenges

Desirable

• Sense of humour
• Self-motivated and enthusiastic
• Conscientious

SPECIAL KNOWLEDGE/SKILLS

Essential

• Able to work autonomously
• Specialist knowledge of the drivers and governance of practice learning and assessment and the further/ higher education sector
• Ability to communicate complex information
• Effective problem solving and decision making skills
• Presentation, teaching and facilitation skills
• Information management skills & report writing

Desirable

• Project Management
• Production and presentation of high quality reports
• Personnel management skills
• Team leadership

Training

Essential

• Able to demonstrate continuous personal/professional development at an appropriate level and across relevant specialist areas (in particular, pre-registration healthcare programmes and practice education, locally, regionally and nationally) over the past three years (subject to career breaks)
• First line management/leadership training

Desirable

• leadership development
• research/audit training
• project management training/PRINCE

Qualifications

Essential

• Recognised healthcare professional qualification, degree or equivalent
• Masters or equivalent knowledge

Desirable

• Specialist or management qualification relevant to the post

Experience

Essential

• Substantial experience working in the public sector
• Working collaboratively with a range of stakeholders
• Substantial experience working in a lead capacity related to development/education
• Organisational policy and/or service development
• Personnel management
• Administration of groups/networks and presentation of reports at relevant meetings

Desirable

• Experience working as a manager or in an advanced clinical role within the public sector
• Engagement with service users and carers
• Audit/research involvement
• Training design/delivery
• Deputising for a senior manager

PHYSICAL ATTRIBUTES

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).