South West Yorkshire Partnership NHS Trust

Registration Authority Officer

Information:

This job is now closed

Job summary

As a Registration Authority Agent (RA Agent) you will be responsible for supporting the Registration Authority process in ensuring that our users Smartcard needs are met through the delivery of high-quality service. As a centre of excellence, you will offer a person-centred approach to the way the team works.

As the Smartcard gives the user access to the Trusts Clinical Information System, it is important that this is done in a timely manner to enable our service users records to be updated in real time.

Main duties of the job

The primary function of the role is the production and management of Smartcards for the Trusts users. Working in an administrative environment you will need to possess good communication skills to engage with our users for their Smartcard requirements, which includes production, re-issuing and cancelling of the cards.

You will also re-set PINS when cards are locked and add the appropriate clinical system access to them.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

07 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-QA01134A

Job locations

Fieldhead hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Job description

Job responsibilities

JOB SUMMARY

1.1 Provide financial leadership and technical advice on some of the Trusts strategic priorities which include Monthly Service Line Reporting, the introduction of Patient Level Costing and development of Mental Health Payment Currencies.

1.2 Provide highly skilled financial management and technical support across the organisation including Deputy BDU Directors, and clinical leads particularly in relation to Service Line Reporting.

1.3 Responsibility for producing and submitting nationally mandated cost returns.

1.4 Develop the reporting of income, expenditure, and contribution into the Trusts Business Delivery Units through establishing effective systems and reporting requirements to ensure BDUs understand the costs profile of their business.

1.5 Develop trading accounts and service line reports to show profit/loss of clinical activities.

1.6 To identify and agree which direct, indirect, and overhead costs are allocated to Business Delivery Units ensuring a fair distribution of these resources, and to work with clinical, operational management and finance colleagues to provide information on activities which are driving the costs.

1.7 To provide benchmarking information internally and externally for management purposes and for the National Benchmarking network submissions for use in model hospital etc and provide comparisons at national and/or peer group level.

1.8 To keep up to date with the developments regarding the National Costing Transformation Agenda and Approved Costing Guidance to ensure compliance.

1.9 Provide Ad Hoc Reports for Management and Commissioners.

2. Key Relationships

The Finance Manager Management Accountant will be required to establish and maintain good working relationships with:

2.1 Staff, at all levels, within the Trust, in delivering quality financial services and providing technical financial advice.

2.2 BDU Deputy Directors and Senior Finance Managers helping them develop their commercial financial expertise and understanding the impact on their services.

2.3 Members of the multidisciplinary project team (Ex. Costing Steering Group and Performance and Information colleagues)

2.4 Trusts costing software suppliers, including ensuring that all software updates are actioned within a reasonable timeframe.

2.5 Clinical and operational managers promoting service line reporting

2.6 Networking with External Costing Colleagues

2.7 Commissioners and other external agencies

2.8 The Trusts Internal and External Auditors

3. Key Result Areas:

Costing

3.1 Lead responsibility for producing a full patient level costing analysis (PLICS) and submission of nationally mandated cost returns on behalf of South West Yorkshire NHS Foundation Trust in line with prescribed guidance and time scales

3.2 Lead on the development and maintenance of the costing system and in particular ensuring cost drivers are accurate and understood/agreed by BDU Directors and clinical leads to enable BDUs to understand the cost profile of the business

3.3 Maintain an effective working relationship with the Trusts costing software supplier, including ensuring that all software updates are actioned within a reasonable timeframe.

3.4 Maintain a detailed understanding of all current healthcare costing standards, assessing the Trusts degree of compliance with those standards and will maintain an action plan to ensure future compliance

3.5 Maintain both a national cost submission plan in summary format and costing procedures detailing the processes involved to produce PLCs and SLR.

3.6 Develop systems to collate activity required to support National Cost Submission (Education and Training cost analysis/Radiology & Pathology test data) etc

3.7 Costing Lead will also participate in delivery of training to finance and non-finance staff to promote understanding and use of PLICs information.

Service Line Reporting

3.8 To assist the Head of Financial Development on the development of Service Line Reporting working in conjunction with clinical, service and information colleagues, helping develop their commercial and financial expertise and understanding the inter-relationships between income and variable costs.

3.9 To lead on the system development and reporting dashboards to ensure the system is flexible to meet organisational priorities and is integrated with other reporting systems.

3.10 To identify and agree which direct, indirect and overhead costs are allocated to BDUs ensuring a fair distribution of these resources in line with costing guidance, and to work with clinical and operational management colleagues to provide information on activities which are driving costs

3.11 Work closely with finance colleagues to regularly review cost allocation methods

3.12 Develop trading accounts and service line reports to show profit/loss of clinical activities.

3.13 Develop service line reporting to support the ongoing assessment of financial viability of services, use of resources and identify areas for further investigation to achieve financial objectives.

3.14 Production of programme budgeting information for CCGs/ICS returns.

3.15 To provide costing and pricing information to support business cases and for bids and tenders for clinical and other service provision and for Annual Planning cycle.

3.16 To undertake benchmarking exercises with other Trusts/organisations to identify variances, enhance the Trusts performance and identify areas for cost improvement.

3.17 To train and develop staff to use the system and roll out to Business Delivery Units to promote understanding of SLR information within BDUs.

3.18 Develop SLR reporting for use by Commissioners/ICS.

3.19 To support wider finance team in the accounting, monitoring, allocation and reconciliation of all Trust contracted income.

Payment Currencies

3.20 Keep up to date with the development of national payment currencies/blended payments including participation in webinars and costing forums ensuring any proposals are communicated to the Director of Finance to ensure any financial risks can be assessed and have ownership within the organisation.

3.21 To take the lead on completing developing costing models in relation to payment currencies and ensure that activity and finance systems are fit for purpose in particular the costing model, to support payment and ensure other modules are developed to provide monitoring and analysis.

3.22 A key member of the multidisciplinary project team, work to improve the accuracy and quality of the activity information in conjunction with information and service managers

3.23 In conjunction with Information and Service Managers, develop the reporting information and analysis required by commissioners. This includes contract performance and benchmarking information.

Strategic Financial Planning

3.24 Provide financial advice and support to the integrated business plan

3.25 Develop benchmarking information (financial and non financial) in support of the Trusts transformation programmes and to identify areas for cost improvement or income growth

3.26 Produce information to support the annual plan, ensuring consistency with Business Delivery Unit Plans and highlighting key assumptions and potential financial risks.

Financial Reporting

3.27 To support the Head of Financial Development in Board report production, Executive Management Team reporting, CIP performance management and reporting, working with stakeholders to assess the effectiveness of reporting and meet the end user needs.

3.28 To support the Head of Financial Development in the delivery of NHS Improvement returns in line with national timetables

3.29 Delivery of Costing outputs to support the Trusts annual planning cycle

Trust Values:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Job description

Job responsibilities

JOB SUMMARY

1.1 Provide financial leadership and technical advice on some of the Trusts strategic priorities which include Monthly Service Line Reporting, the introduction of Patient Level Costing and development of Mental Health Payment Currencies.

1.2 Provide highly skilled financial management and technical support across the organisation including Deputy BDU Directors, and clinical leads particularly in relation to Service Line Reporting.

1.3 Responsibility for producing and submitting nationally mandated cost returns.

1.4 Develop the reporting of income, expenditure, and contribution into the Trusts Business Delivery Units through establishing effective systems and reporting requirements to ensure BDUs understand the costs profile of their business.

1.5 Develop trading accounts and service line reports to show profit/loss of clinical activities.

1.6 To identify and agree which direct, indirect, and overhead costs are allocated to Business Delivery Units ensuring a fair distribution of these resources, and to work with clinical, operational management and finance colleagues to provide information on activities which are driving the costs.

1.7 To provide benchmarking information internally and externally for management purposes and for the National Benchmarking network submissions for use in model hospital etc and provide comparisons at national and/or peer group level.

1.8 To keep up to date with the developments regarding the National Costing Transformation Agenda and Approved Costing Guidance to ensure compliance.

1.9 Provide Ad Hoc Reports for Management and Commissioners.

2. Key Relationships

The Finance Manager Management Accountant will be required to establish and maintain good working relationships with:

2.1 Staff, at all levels, within the Trust, in delivering quality financial services and providing technical financial advice.

2.2 BDU Deputy Directors and Senior Finance Managers helping them develop their commercial financial expertise and understanding the impact on their services.

2.3 Members of the multidisciplinary project team (Ex. Costing Steering Group and Performance and Information colleagues)

2.4 Trusts costing software suppliers, including ensuring that all software updates are actioned within a reasonable timeframe.

2.5 Clinical and operational managers promoting service line reporting

2.6 Networking with External Costing Colleagues

2.7 Commissioners and other external agencies

2.8 The Trusts Internal and External Auditors

3. Key Result Areas:

Costing

3.1 Lead responsibility for producing a full patient level costing analysis (PLICS) and submission of nationally mandated cost returns on behalf of South West Yorkshire NHS Foundation Trust in line with prescribed guidance and time scales

3.2 Lead on the development and maintenance of the costing system and in particular ensuring cost drivers are accurate and understood/agreed by BDU Directors and clinical leads to enable BDUs to understand the cost profile of the business

3.3 Maintain an effective working relationship with the Trusts costing software supplier, including ensuring that all software updates are actioned within a reasonable timeframe.

3.4 Maintain a detailed understanding of all current healthcare costing standards, assessing the Trusts degree of compliance with those standards and will maintain an action plan to ensure future compliance

3.5 Maintain both a national cost submission plan in summary format and costing procedures detailing the processes involved to produce PLCs and SLR.

3.6 Develop systems to collate activity required to support National Cost Submission (Education and Training cost analysis/Radiology & Pathology test data) etc

3.7 Costing Lead will also participate in delivery of training to finance and non-finance staff to promote understanding and use of PLICs information.

Service Line Reporting

3.8 To assist the Head of Financial Development on the development of Service Line Reporting working in conjunction with clinical, service and information colleagues, helping develop their commercial and financial expertise and understanding the inter-relationships between income and variable costs.

3.9 To lead on the system development and reporting dashboards to ensure the system is flexible to meet organisational priorities and is integrated with other reporting systems.

3.10 To identify and agree which direct, indirect and overhead costs are allocated to BDUs ensuring a fair distribution of these resources in line with costing guidance, and to work with clinical and operational management colleagues to provide information on activities which are driving costs

3.11 Work closely with finance colleagues to regularly review cost allocation methods

3.12 Develop trading accounts and service line reports to show profit/loss of clinical activities.

3.13 Develop service line reporting to support the ongoing assessment of financial viability of services, use of resources and identify areas for further investigation to achieve financial objectives.

3.14 Production of programme budgeting information for CCGs/ICS returns.

3.15 To provide costing and pricing information to support business cases and for bids and tenders for clinical and other service provision and for Annual Planning cycle.

3.16 To undertake benchmarking exercises with other Trusts/organisations to identify variances, enhance the Trusts performance and identify areas for cost improvement.

3.17 To train and develop staff to use the system and roll out to Business Delivery Units to promote understanding of SLR information within BDUs.

3.18 Develop SLR reporting for use by Commissioners/ICS.

3.19 To support wider finance team in the accounting, monitoring, allocation and reconciliation of all Trust contracted income.

Payment Currencies

3.20 Keep up to date with the development of national payment currencies/blended payments including participation in webinars and costing forums ensuring any proposals are communicated to the Director of Finance to ensure any financial risks can be assessed and have ownership within the organisation.

3.21 To take the lead on completing developing costing models in relation to payment currencies and ensure that activity and finance systems are fit for purpose in particular the costing model, to support payment and ensure other modules are developed to provide monitoring and analysis.

3.22 A key member of the multidisciplinary project team, work to improve the accuracy and quality of the activity information in conjunction with information and service managers

3.23 In conjunction with Information and Service Managers, develop the reporting information and analysis required by commissioners. This includes contract performance and benchmarking information.

Strategic Financial Planning

3.24 Provide financial advice and support to the integrated business plan

3.25 Develop benchmarking information (financial and non financial) in support of the Trusts transformation programmes and to identify areas for cost improvement or income growth

3.26 Produce information to support the annual plan, ensuring consistency with Business Delivery Unit Plans and highlighting key assumptions and potential financial risks.

Financial Reporting

3.27 To support the Head of Financial Development in Board report production, Executive Management Team reporting, CIP performance management and reporting, working with stakeholders to assess the effectiveness of reporting and meet the end user needs.

3.28 To support the Head of Financial Development in the delivery of NHS Improvement returns in line with national timetables

3.29 Delivery of Costing outputs to support the Trusts annual planning cycle

Trust Values:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Person Specification

Experience

Essential

  • Demonstrable experience of working in an administrative environment and working with electronic data systems.
  • Have a good level of analytical and problem-solving skills.
  • Understanding of data security and confidentiality requirements.
  • Ability to manage own workload and prioritise tasks.
  • Understand system security and end user system access requirements.
  • Able to work under pressure and to tight deadlines ensuring accuracy is maintained.
  • Good working knowledge of Microsoft Office including Word and Excel

Desirable

  • Understanding of Data Protection legislation
  • PRINCE 2 Foundation

Qualifications

Essential

  • Educated to NVQ level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

SPECIAL KNOWLEDGE/SKILLS

Essential

  • Clear communicator with good writing, data entry and telephone skills focused on Customer service.
  • Ability to work effectively both individually and as part of a team.
  • Able to work on own initiative, organising and prioritising own workload to set deadlines.
  • Commitment to equality of opportunity and good working relationships
  • An ability to maintain confidentiality.
  • Flexible approach to work
  • Self-motivated with a positive and flexible approach to work

Desirable

  • Knowledge of Clinical and Business functions in Health Care Settings
  • Commitment to continuing professional development

PERSONAL ATTRIBUTES

Essential

  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)

Training

Essential

  • Proven commitment to personal development as evidenced through attendance at a range of training/development events

PHYSICAL ATTRIBUTES

Essential

  • Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Person Specification

Experience

Essential

  • Demonstrable experience of working in an administrative environment and working with electronic data systems.
  • Have a good level of analytical and problem-solving skills.
  • Understanding of data security and confidentiality requirements.
  • Ability to manage own workload and prioritise tasks.
  • Understand system security and end user system access requirements.
  • Able to work under pressure and to tight deadlines ensuring accuracy is maintained.
  • Good working knowledge of Microsoft Office including Word and Excel

Desirable

  • Understanding of Data Protection legislation
  • PRINCE 2 Foundation

Qualifications

Essential

  • Educated to NVQ level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

SPECIAL KNOWLEDGE/SKILLS

Essential

  • Clear communicator with good writing, data entry and telephone skills focused on Customer service.
  • Ability to work effectively both individually and as part of a team.
  • Able to work on own initiative, organising and prioritising own workload to set deadlines.
  • Commitment to equality of opportunity and good working relationships
  • An ability to maintain confidentiality.
  • Flexible approach to work
  • Self-motivated with a positive and flexible approach to work

Desirable

  • Knowledge of Clinical and Business functions in Health Care Settings
  • Commitment to continuing professional development

PERSONAL ATTRIBUTES

Essential

  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)

Training

Essential

  • Proven commitment to personal development as evidenced through attendance at a range of training/development events

PHYSICAL ATTRIBUTES

Essential

  • Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Fieldhead hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Fieldhead hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Stephen Pidgeon

stephen.pidgeon@swyt.nhs.uk

07584331753

Details

Date posted

07 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-QA01134A

Job locations

Fieldhead hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Supporting documents

Privacy notice

South West Yorkshire Partnership NHS Trust's privacy notice (opens in a new tab)