Job summary
Full Time - 37.5 hours per week
The NHS takes security very seriously. Patients and staff need to be kept safe while in hospital, so access must be limited to people with a genuine reason to be on hospital premises.
As a security officer, you will play a central role to help create a safe and secure environment for patients, visitors and staff across all our premises.
Security officers are based at the Fieldhead Hospital, but spend a lot of their time across the trust at various premises, making sure everything is safe and secure while liaising with trust staff and patients.
Security staff need to be outgoing to ensure that we create a security awareness with NHS colleagues and patients, while patrolling the grounds and car parks.
We require a level of public sector or similar experience and training in security, particularly dealing with challenging situations. SWYPFT requires relevant training and the basic training we are looking for are Security Industry Authority (SIA) Door Supervisor- or Security Officer Licence.
We expect a good standard of numeracy and literacy and require a GCSEs (or equivalent) in English and Maths. We also require a driving licence for this role.
When you join the NHS in a security role, you will have an introduction to the hospital site, the departments and their systems and procedures. You will be expected to keep your skills and knowledge up to date by going on short courses on particular topics, such as conflict resolution and physical intervention.
Main duties of the job
As a security officer, you will play a central role to help create a safe and secure environment for patients, visitors and staff across all our premises by:
- Making sure visitors have a reason to be in the hospital
- Ask official visitors to sign in and issue them with a pass
- Deal with any incidents which might threaten the security of staff and patients
- Where possible, diffuse potentially difficult situations
- Liaise with police or other emergency services if required
- Monitor and review CCTV
- Vigilantly patrol the outside of the hospital including the grounds
- Advise managers and clinical staff on security issues
The right person for the Security Officer role need to be:
- Experienced in public sector security
- Able to understand a situation quickly
- Calm in stressful situations
- Confident and reassuring
- Resilient in dealing with other peoples challenging behaviour
- Able to follow procedures
- Able to work alone or in a team
- Prepared to go into unknown or unpredictable situations
- Physically fit for walking and standing
- Good communication skills
- Teamwork skills
- Customer service skills
There
is a potential for night and weekend shifts to be offered on an as when
required basis
All employees of the Trust are strongly
encouraged to be fully vaccinated against COVID-19 to protect patients
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
JOB PURPOSE
The personal safety at all times of the patients, staff and visitors. The protection of property against fraud, theft and criminal damage, to ensure the smooth uninterrupted delivery of health care.
JOB SUMMARY
The Senior Security Officer will undertake, under own initiative, a full range of security duties to help prevent, deter and detect crime to protect all Trust property.
MAIN DUTES AND RESPONSIBILITES
PROFESSIONAL:
- Responsible for the supervision of internal security staff and external contractors.
- External patrol of all properties as directed to detect and prevent intruder damage.
- Patrol of grounds and building to prevent damage by fire, flood and theft.
- Undertake official driving duties as required.
- To operate trust vehicles in a reasonable manner, complying with all current road traffic regulations.
- Check window and doors on vulnerable property and the securing of same as required.
- Deal with disturbances and the escorting of unauthorised person off the premises.
- Provide a Ward/Department presence in situations where patients and/or visitors are being or potentially being violent or aggressive.
- Carry out investigations when required of any loss or breaches of security and undertake any other follow-up enquiries as necessary.
- Assist at the scene of road traffic accident within hospital grounds and at the scene of major incidents.
- Provide an escort when requested for staff in vulnerable locations.
- Assist in transferring resuscitation equipment within the hospital in an emergency and other transport duties when required.
- Provide security assistance as required in accordance with Emergency Response Procedure, Missing Patient Policy and Emergency Planning Policy.
- Deal with all aspects of car parking related issues including complaints.
- Supervise car parks and support drivers with provision of information in relation available spaces within car parks.
- To be fully conversant with all operational aspects of CCTV systems in relation to the recording and storage of images.
- To be fully conversant in the Trust Policy regarding data protection and information governance, especially in relation to recorded data on security systems.
- Assist at scenes of fire alarms in accordance with Trust policy.
- Act as hospital key holder and respond to issue requests as necessary.
- Train and support new security officers to settle into their new role to ensure a productive security service.
COMMUNICATION:
- To liaise on a daily basis with security management on daily activities and updates.
- To report incidents on burglaries, criminal damage, intruder complaints and all other reportable crime.
- Report incidents, in writing, in line with Trust Incident Reporting Procedure and maintain authorised records relating to duties.
- Utilisation of computerised systems in relation to car parking and security.
- Liaise with outside agencies including requesting police assistance when required.
- Review practical aspects of security and acquaint the Security Management with any associated problem.
- Encourage staff to develop an awareness in crime prevention and the protection of hospital property.
- Communicating with the victims of violence, de-escalating of violent incidents, and calming of violent/distressed people.
- Promote a Pro-security environment to create a safe and secure environment on all Trust premises.
- To ensure all work is carried out in a risk free manner and to liaise with the Security Manager to find solutions to the identified risks.
- To Advise the Security Manager of any out of hours complaints regarding security and car parking issues.
- To investigate complaints when requested by the Security Manager and report all findings.
RESOURCES AND FINANCE:
- Perform all Trust banking requirements as per Financial Standing Instructions.
- Ensure security of all Trust cash movement/collections.
- Ensure the safe custody of all lost/found property.
For full job description please see attached supporting documents
Job description
Job responsibilities
JOB PURPOSE
The personal safety at all times of the patients, staff and visitors. The protection of property against fraud, theft and criminal damage, to ensure the smooth uninterrupted delivery of health care.
JOB SUMMARY
The Senior Security Officer will undertake, under own initiative, a full range of security duties to help prevent, deter and detect crime to protect all Trust property.
MAIN DUTES AND RESPONSIBILITES
PROFESSIONAL:
- Responsible for the supervision of internal security staff and external contractors.
- External patrol of all properties as directed to detect and prevent intruder damage.
- Patrol of grounds and building to prevent damage by fire, flood and theft.
- Undertake official driving duties as required.
- To operate trust vehicles in a reasonable manner, complying with all current road traffic regulations.
- Check window and doors on vulnerable property and the securing of same as required.
- Deal with disturbances and the escorting of unauthorised person off the premises.
- Provide a Ward/Department presence in situations where patients and/or visitors are being or potentially being violent or aggressive.
- Carry out investigations when required of any loss or breaches of security and undertake any other follow-up enquiries as necessary.
- Assist at the scene of road traffic accident within hospital grounds and at the scene of major incidents.
- Provide an escort when requested for staff in vulnerable locations.
- Assist in transferring resuscitation equipment within the hospital in an emergency and other transport duties when required.
- Provide security assistance as required in accordance with Emergency Response Procedure, Missing Patient Policy and Emergency Planning Policy.
- Deal with all aspects of car parking related issues including complaints.
- Supervise car parks and support drivers with provision of information in relation available spaces within car parks.
- To be fully conversant with all operational aspects of CCTV systems in relation to the recording and storage of images.
- To be fully conversant in the Trust Policy regarding data protection and information governance, especially in relation to recorded data on security systems.
- Assist at scenes of fire alarms in accordance with Trust policy.
- Act as hospital key holder and respond to issue requests as necessary.
- Train and support new security officers to settle into their new role to ensure a productive security service.
COMMUNICATION:
- To liaise on a daily basis with security management on daily activities and updates.
- To report incidents on burglaries, criminal damage, intruder complaints and all other reportable crime.
- Report incidents, in writing, in line with Trust Incident Reporting Procedure and maintain authorised records relating to duties.
- Utilisation of computerised systems in relation to car parking and security.
- Liaise with outside agencies including requesting police assistance when required.
- Review practical aspects of security and acquaint the Security Management with any associated problem.
- Encourage staff to develop an awareness in crime prevention and the protection of hospital property.
- Communicating with the victims of violence, de-escalating of violent incidents, and calming of violent/distressed people.
- Promote a Pro-security environment to create a safe and secure environment on all Trust premises.
- To ensure all work is carried out in a risk free manner and to liaise with the Security Manager to find solutions to the identified risks.
- To Advise the Security Manager of any out of hours complaints regarding security and car parking issues.
- To investigate complaints when requested by the Security Manager and report all findings.
RESOURCES AND FINANCE:
- Perform all Trust banking requirements as per Financial Standing Instructions.
- Ensure security of all Trust cash movement/collections.
- Ensure the safe custody of all lost/found property.
For full job description please see attached supporting documents
Person Specification
Special Knowledge/Skills
Essential
- The ability to produce clear and concise reports
- Able to follow written and oral instructions
- Ability to work with minimum supervision
- Ability to deal/communicate with members of the public in a composed and professional manner
Desirable
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy)
- Moving & Handling Bending, Twisting Carrying
Desirable
- Smart appearance pleasant and helpful manner
Training
Essential
- Must undertake Reducing Restrictive Physical Interventions training
- (Management of Aggression and Violence) to approved Trust standard
Experience
Essential
- Previous experience within the NHS security sector or equivalent in Government sector or retail Environment
- Liaising with external organisations i.e. Police, external security firms/contractors
- Previous employment within the security industry
Desirable
- Previous supervisory experience
Qualifications
Essential
- Numerate and literate to GCSE
- SIA Qualified or equivalent
Desirable
Personal Attributes
Essential
- Able to communicate effectively with staff and the general public
- No police convictions or cautions
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)
Person Specification
Special Knowledge/Skills
Essential
- The ability to produce clear and concise reports
- Able to follow written and oral instructions
- Ability to work with minimum supervision
- Ability to deal/communicate with members of the public in a composed and professional manner
Desirable
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy)
- Moving & Handling Bending, Twisting Carrying
Desirable
- Smart appearance pleasant and helpful manner
Training
Essential
- Must undertake Reducing Restrictive Physical Interventions training
- (Management of Aggression and Violence) to approved Trust standard
Experience
Essential
- Previous experience within the NHS security sector or equivalent in Government sector or retail Environment
- Liaising with external organisations i.e. Police, external security firms/contractors
- Previous employment within the security industry
Desirable
- Previous supervisory experience
Qualifications
Essential
- Numerate and literate to GCSE
- SIA Qualified or equivalent
Desirable
Personal Attributes
Essential
- Able to communicate effectively with staff and the general public
- No police convictions or cautions
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
