South West Yorkshire Partnership NHS Trust

Ward Orderly

The closing date is 10 July 2025

Job summary

30 hours per week

We are looking for enthusiastic and dependable people to join and become part of our team. We have opportunities within the Forensic Care group at Newton Lodge to work within a hard-working, highly motivated domestic and catering ward orderly team within a medium secure setting.

The team provide a polite, professional, and efficient domestic and catering service for our service users staff and visitors.

You will be required to work to, and maintain, standards as set by the NHS cleaning specifications. You will be supported by a full training package and induction.

Enthusiasm and dedication to provide a clean safe environment is essential.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

For full job description, please see attached supporting documents.

Main duties of the job

The role provides a high standard of domestic, catering, and general duties within a hospital environment.

Provision of cleaning and domestic duties with requirement to work to, and maintain, standards as set by the NHS cleaning specifications.

To regenerate prepare and serve meals in accordance with set standards. Maintaining food safety and hygiene standards and ensuring all work is conducted in line with health and safety.

Maintaining up to date documentation which contributes to the high-quality service delivery.

The successful candidate will have excellent communication skills demonstrating a drive to maintain a consistent high service standard.

At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, unfortunately we are unable to sponsor anyone on a visa for this role at this moment in time.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-F0656

Job locations

Newton Lodge, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Job description

Job responsibilities

To provide a high standard of domestic, catering and general household duties within a ward environment for people with mental health problems. To assist and monitor patients, in cleaning and tidying their own bedroom environment. To liaise with ward staff in the allocation of ward based cleaning tasks for service users. To monitor, encourage and assist the service users to ensure that an acceptable standard of work is maintained.

Strictly apply the rule of confidentiality with regard to confidential information concerning service users and their care.

Maintain confidentiality regarding colleagues in order not to compromise their safety or well being.

Safeguard all information appertaining to the safety and security of the Unit.

Ensure that all relevant information obtained during the course of interactions with service users is shared with the nurse in charge of the ward area.

Service user contact.

To assist patients in their activities of daily living, ensuring that they have adequate supplies and assistance to maintain their personal standards.

To build a good therapeutic relationship with service users, in order to encourage and assist them, in taking care of their own living space.

To immediately report any anxieties or concerns to the nurse in charge of the ward and domestic supervisor.

To ensure the ward or department is cleaned and maintained in a manner which promotes positive therapeutic interactions.

Monitor and report to nurse in charge of a ward area and the domestic supervisor, any concerns or identified problems, in terms of a service users dietary needs.

Monitor and advise patients on healthy eating options where required.

Alert nurse in charge to any food item found, which contravenes units banned and dangerous items policy.

Ensure that ward duties for all patients are allocated in a fair and just manner.

Ensure appropriate budget is effectively managed to ensure patients receive agreed recompense for completion of ward tasks.

Completing payment authorisation forms as required.

Receive and store all food in accordance with set standards and Trust policy.

Maintain accurate records in relation to food storage and regeneration in accordance with trust and unit policies and procedures.

To regenerate/prepare and serve meals and sundry items of food in accordance with set standards.

To prepare for meal times in accordance with set standards.

To prepare for the requisitioning of sundry items of food, cleaning materials, linen and equipment for authorisation by the clinical leader.

To store linen, personal clothing as laundered and ensure sufficient is available at all times to meet requirements.

To launder bed linen within the Unit as required and in accordance with Trust policy.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Job description

Job responsibilities

To provide a high standard of domestic, catering and general household duties within a ward environment for people with mental health problems. To assist and monitor patients, in cleaning and tidying their own bedroom environment. To liaise with ward staff in the allocation of ward based cleaning tasks for service users. To monitor, encourage and assist the service users to ensure that an acceptable standard of work is maintained.

Strictly apply the rule of confidentiality with regard to confidential information concerning service users and their care.

Maintain confidentiality regarding colleagues in order not to compromise their safety or well being.

Safeguard all information appertaining to the safety and security of the Unit.

Ensure that all relevant information obtained during the course of interactions with service users is shared with the nurse in charge of the ward area.

Service user contact.

To assist patients in their activities of daily living, ensuring that they have adequate supplies and assistance to maintain their personal standards.

To build a good therapeutic relationship with service users, in order to encourage and assist them, in taking care of their own living space.

To immediately report any anxieties or concerns to the nurse in charge of the ward and domestic supervisor.

To ensure the ward or department is cleaned and maintained in a manner which promotes positive therapeutic interactions.

Monitor and report to nurse in charge of a ward area and the domestic supervisor, any concerns or identified problems, in terms of a service users dietary needs.

Monitor and advise patients on healthy eating options where required.

Alert nurse in charge to any food item found, which contravenes units banned and dangerous items policy.

Ensure that ward duties for all patients are allocated in a fair and just manner.

Ensure appropriate budget is effectively managed to ensure patients receive agreed recompense for completion of ward tasks.

Completing payment authorisation forms as required.

Receive and store all food in accordance with set standards and Trust policy.

Maintain accurate records in relation to food storage and regeneration in accordance with trust and unit policies and procedures.

To regenerate/prepare and serve meals and sundry items of food in accordance with set standards.

To prepare for meal times in accordance with set standards.

To prepare for the requisitioning of sundry items of food, cleaning materials, linen and equipment for authorisation by the clinical leader.

To store linen, personal clothing as laundered and ensure sufficient is available at all times to meet requirements.

To launder bed linen within the Unit as required and in accordance with Trust policy.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Qualifications

Essential

  • Level 2 Food Safety Certificate.
  • Basic literacy & numeric skills.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Experience

Essential

  • Previous experience of working in a demanding work environment.

Desirable

  • Previous experience of working in an industrial cleaning and/or catering environment.
  • Experience within a customer care/or a patient focused environment.

Training

Essential

  • Commitment to undertaking relevant training commensurate to the job role.

Special Knowledge & Skills

Essential

  • Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
  • Ability to work without immediate supervision, being able to prioritise, and use own initiative.
  • Positive can do attitude.

Desirable

  • Basic Health & Safety awareness.

Personal Attributes

Essential

  • Smart appearance.
  • Ability to work as part of a team.
  • Flexible approach to working patterns, change and unpredictable environments.
  • Caring, friendly attitude.
  • Ability to deliver high standards of work at all times.
Person Specification

Qualifications

Essential

  • Level 2 Food Safety Certificate.
  • Basic literacy & numeric skills.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Experience

Essential

  • Previous experience of working in a demanding work environment.

Desirable

  • Previous experience of working in an industrial cleaning and/or catering environment.
  • Experience within a customer care/or a patient focused environment.

Training

Essential

  • Commitment to undertaking relevant training commensurate to the job role.

Special Knowledge & Skills

Essential

  • Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
  • Ability to work without immediate supervision, being able to prioritise, and use own initiative.
  • Positive can do attitude.

Desirable

  • Basic Health & Safety awareness.

Personal Attributes

Essential

  • Smart appearance.
  • Ability to work as part of a team.
  • Flexible approach to working patterns, change and unpredictable environments.
  • Caring, friendly attitude.
  • Ability to deliver high standards of work at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Newton Lodge, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Newton Lodge, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Kathryn Carter

kath.carter@swyt.nhs.uk

01924316120

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-F0656

Job locations

Newton Lodge, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Supporting documents

Privacy notice

South West Yorkshire Partnership NHS Trust's privacy notice (opens in a new tab)