Job summary
37.5 hours per week
We are seeking a
motivated and organised Locality Resource Manager to join our team in
Halifax. Based at the Laura Mitchell Health & Wellbeing Centre, you will
play a vital role in supporting the smooth delivery of services across the
locality.
About the Role:
As a Locality Resource
Manager, you will be responsible for overseeing the day-to-day operational
management of estates and administrative functions.
About You:
Strong background in
administration, estates, or operational management
Excellent
organisational and communication skills
Ability to manage
competing priorities and work under pressure
Experience in a
healthcare or public sector setting is desirable
Confident using IT
systems and data to support service delivery
What We Offer:
A supportive and
collaborative working environment
Opportunities for
professional development
Flexible working
arrangements where possible
Access to NHS pension
scheme and staff benefits
All employees of the Trust are strongly encouraged to have
their up-to-date flu vaccination to protect staff and patients.
Main duties of the job
As a Locality Resource
Manager at Laura Mitchell Health and Wellbeing Centre, you will play a pivotal
role in ensuring the smooth and effective coordination of services and
resources across the locality.
This is a dynamic and
rewarding position that requires excellent organisational skills, a proactive
mindset, and a passion for supporting community-based healthcare delivery.
You will work closely
with clinical and non-clinical teams to ensure operational efficiency, manage
estates and facilities, and contribute to service improvement initiatives. If
you're a motivated individual who thrives in a fast-paced environment and is
committed to making a difference in local health services, wed love to hear
from you.
For an informal chat
about the role or further information, please contact
Sheridan Wood-Ives,
07827 308510.
At the time of advertising, this role does not meet
the minimum requirements (salary threshold or occupational requirements)
set by UK Visas and Immigration to sponsor candidates to work in the UK. For
this reason, unfortunately we are unable to sponsor anyone on a visa for this
role at this moment in time.
We are happy to accept applications from candidates
who can prove their right to work in the UK or via alternative visa routes.
Such applications will be considered alongside all other applications.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
JOB SUMMARY
This is a key post
within the locality management structures.
The key aspects to this role are defined as:
Site Management Support
Management of staff
Travel Plan Co-ordinator
KEY RESULT AREAS:
Site Management Support
To be responsible
for site issues, ensuring systems and processes are in place and being managed
Re: First Aider /Fire Officers etc.
Liaising with key people both within the organisation and partner
organisations. Support the accommodation
moves within the sites.
1.
To be responsible for site management issues within the
Laura Mitchell Health & Well Being Centre. Liaising with key Specialist
Advisors and individuals to ensure
issues are addressed health and safety, environment, facilities, IT
requirements and equipment for individuals to do their job.
2.
Provide advice and support for ad hoc site issues.
3.
To ensure Fire Wardens/First Aiders are identified and
trained in each service area and necessary equipment is requested, ensuring
information is visible to all visitors.
4.
Contribute to the requirements for work based
assessments, and identified equipment.
5.
Under the guidance of the Locality Resource Support Manager
to ensure annual risk assessments within communal areas are addressed as
appropriate.
6.
Under the guidance of the Locality Resource Support Manager
to support the internal accommodation moves with environmental and equipment
needs.
7.
Ensure space is utilised in the Laura Mitchell Health
& Well Being Centre as per operational policy
8.
On Behalf of the Locality Resource Support Manager to chair
Site Management meetings with key individuals and ensure action points are
acted upon.
9.
Liaise with different services in relation to the
setting up and maintaining of clinics.
10.
Under the guidance of the Locality Resource Support
Manager ensure that an Equality Impact Assessment is undertaken in line with
Trust Policy and that this is maintained and updated as required.
11.
To manage the hot desking facilities, ensuring that
consumables are available for use and that all communication posters are
up-to-date.
12.
To ensure all communal areas are maintained and in good
working order and issues are reported to Facilities Department for servicing.
13.
Undertake delegated tasks or projects as requested by
the Locality Resource Support Manager.
14.
Contribute towards collation of data for audit purposes.
15.
Contribute towards Emergency Contingency Planning.
16.
Ensure essential room equipment (projectors, laptops etc.)
are maintained.
17.
To ensure the internal fabric of the building is
maintained to a high standard and all displayed items are relevant and up to
date.
Management of Staff
To manage the
reception staff team ensuring all visitors and staff receive excellent quality
customer care maintaining an excellent front of house experience.
1. To be responsible for
the day to day management of the Reception Team ensuring all workforce policies
and procedures are adhered to; sickness absence, annual leave, supervision,
appraisal and recruitment.
2. To chair team meetings
for Reception staff and to ensure they are fully informed of anyorganisational
changes.
3.
Implement measures within the reception team to ensure the customer care
experience is delivered to the highest quality achievable within front of
house.
4. To
ensure that any issues in relation to the day to day management of the
Reception Teamare
raised with the supervising Locality Resource Support Manager.
5. Investigate service
complaints related to the Reception Team and site issues as directed by the Locality Resource Support Manager.
6. The post holder will
work within the scope of the role outline ensuring appropriate distribution and
utilisation of all available resources, seeking support from the Locality
Resource Support Manager.
7. To flexibly use
resources within the Reception and
communal areas to support service delivery.
8. To ensure staff are trained to manage difficult situations and all
mandatory training is up to date.
For full job description, please see attached supporting
documents.
We are aware that an increasing number of applicants
are using AI technology to generate responses on NHS Job application
forms.Over reliance on AI-generated content in application forms is
strongly discouraged and we will conduct a thorough screening process before
selecting candidates to progress to the next stage. If you are using AI to
enhance your application, please disclose this in your NHS Jobs application
form.
Job description
Job responsibilities
JOB SUMMARY
This is a key post
within the locality management structures.
The key aspects to this role are defined as:
Site Management Support
Management of staff
Travel Plan Co-ordinator
KEY RESULT AREAS:
Site Management Support
To be responsible
for site issues, ensuring systems and processes are in place and being managed
Re: First Aider /Fire Officers etc.
Liaising with key people both within the organisation and partner
organisations. Support the accommodation
moves within the sites.
1.
To be responsible for site management issues within the
Laura Mitchell Health & Well Being Centre. Liaising with key Specialist
Advisors and individuals to ensure
issues are addressed health and safety, environment, facilities, IT
requirements and equipment for individuals to do their job.
2.
Provide advice and support for ad hoc site issues.
3.
To ensure Fire Wardens/First Aiders are identified and
trained in each service area and necessary equipment is requested, ensuring
information is visible to all visitors.
4.
Contribute to the requirements for work based
assessments, and identified equipment.
5.
Under the guidance of the Locality Resource Support Manager
to ensure annual risk assessments within communal areas are addressed as
appropriate.
6.
Under the guidance of the Locality Resource Support Manager
to support the internal accommodation moves with environmental and equipment
needs.
7.
Ensure space is utilised in the Laura Mitchell Health
& Well Being Centre as per operational policy
8.
On Behalf of the Locality Resource Support Manager to chair
Site Management meetings with key individuals and ensure action points are
acted upon.
9.
Liaise with different services in relation to the
setting up and maintaining of clinics.
10.
Under the guidance of the Locality Resource Support
Manager ensure that an Equality Impact Assessment is undertaken in line with
Trust Policy and that this is maintained and updated as required.
11.
To manage the hot desking facilities, ensuring that
consumables are available for use and that all communication posters are
up-to-date.
12.
To ensure all communal areas are maintained and in good
working order and issues are reported to Facilities Department for servicing.
13.
Undertake delegated tasks or projects as requested by
the Locality Resource Support Manager.
14.
Contribute towards collation of data for audit purposes.
15.
Contribute towards Emergency Contingency Planning.
16.
Ensure essential room equipment (projectors, laptops etc.)
are maintained.
17.
To ensure the internal fabric of the building is
maintained to a high standard and all displayed items are relevant and up to
date.
Management of Staff
To manage the
reception staff team ensuring all visitors and staff receive excellent quality
customer care maintaining an excellent front of house experience.
1. To be responsible for
the day to day management of the Reception Team ensuring all workforce policies
and procedures are adhered to; sickness absence, annual leave, supervision,
appraisal and recruitment.
2. To chair team meetings
for Reception staff and to ensure they are fully informed of anyorganisational
changes.
3.
Implement measures within the reception team to ensure the customer care
experience is delivered to the highest quality achievable within front of
house.
4. To
ensure that any issues in relation to the day to day management of the
Reception Teamare
raised with the supervising Locality Resource Support Manager.
5. Investigate service
complaints related to the Reception Team and site issues as directed by the Locality Resource Support Manager.
6. The post holder will
work within the scope of the role outline ensuring appropriate distribution and
utilisation of all available resources, seeking support from the Locality
Resource Support Manager.
7. To flexibly use
resources within the Reception and
communal areas to support service delivery.
8. To ensure staff are trained to manage difficult situations and all
mandatory training is up to date.
For full job description, please see attached supporting
documents.
We are aware that an increasing number of applicants
are using AI technology to generate responses on NHS Job application
forms.Over reliance on AI-generated content in application forms is
strongly discouraged and we will conduct a thorough screening process before
selecting candidates to progress to the next stage. If you are using AI to
enhance your application, please disclose this in your NHS Jobs application
form.
Person Specification
Experience
Essential
- Dealing with public and staff.
- Change management.
- HR policies and procedures.
- Site management.
- Experience of dealing with complaints.
- Experience of supervising staff.
Desirable
- Previous experience in healthcare/mental health setting.
- Experience of providing support to staff responsible for front line delivery of NHS services to patients.
- Working with Estates & Planning, including Health & Safety.
- Co-ordination of surveys and audits.
Personal Attributes
Essential
- Excellent organisational skills with ability to plan/prioritise own workload to meet deadlines.
- Ability to work on own initiative and relate to a broad spectrum of people.
- Attention to detail.
- Excellent interpersonal and influencing skills.
- Ability to respond to complex situations.
- Evidence of effective time management and ability to meet deadlines.
- Understanding of confidentiality & Information Governance.
- Assertive.
- Able to engage with a diverse workforce and client group.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Training
Essential
- Evidence of continual professional development.
- Microsoft Office.
Desirable
- NVQ 4 Customer Service.
- NVQ 4 Business Admin or
- Willingness to work towards the above.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Qualifications
Essential
- Education to Degree level or evidence of equivalent knowledge/skills gained by experience.
Desirable
- Managerial Experience.
- Advanced ECDL.
- Willingness to work towards relevant qualification.
Special Knowledge & Skills
Essential
- Good communication skills, both verbal and written.
- Environment risk assessments.
- Observational skills.
- Individual risk assessments in relation to difficult to manage situations.
Desirable
- COSHH.
- Health & Safety Act 1974.
- Equality Impact Assessments.
- Emergency Planning.
- Travel Plan Co-ordination.
- Sustainability.
- Knowledge of budget control.
- Conflict resolution training.
Person Specification
Experience
Essential
- Dealing with public and staff.
- Change management.
- HR policies and procedures.
- Site management.
- Experience of dealing with complaints.
- Experience of supervising staff.
Desirable
- Previous experience in healthcare/mental health setting.
- Experience of providing support to staff responsible for front line delivery of NHS services to patients.
- Working with Estates & Planning, including Health & Safety.
- Co-ordination of surveys and audits.
Personal Attributes
Essential
- Excellent organisational skills with ability to plan/prioritise own workload to meet deadlines.
- Ability to work on own initiative and relate to a broad spectrum of people.
- Attention to detail.
- Excellent interpersonal and influencing skills.
- Ability to respond to complex situations.
- Evidence of effective time management and ability to meet deadlines.
- Understanding of confidentiality & Information Governance.
- Assertive.
- Able to engage with a diverse workforce and client group.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Training
Essential
- Evidence of continual professional development.
- Microsoft Office.
Desirable
- NVQ 4 Customer Service.
- NVQ 4 Business Admin or
- Willingness to work towards the above.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Qualifications
Essential
- Education to Degree level or evidence of equivalent knowledge/skills gained by experience.
Desirable
- Managerial Experience.
- Advanced ECDL.
- Willingness to work towards relevant qualification.
Special Knowledge & Skills
Essential
- Good communication skills, both verbal and written.
- Environment risk assessments.
- Observational skills.
- Individual risk assessments in relation to difficult to manage situations.
Desirable
- COSHH.
- Health & Safety Act 1974.
- Equality Impact Assessments.
- Emergency Planning.
- Travel Plan Co-ordination.
- Sustainability.
- Knowledge of budget control.
- Conflict resolution training.
