Job summary
37.5 hours per week
To provide a high standard of
domestic, catering and general household duties within a ward environment for
people with mental health problems. Duties will be carried out in line with the
National standards of cleanliness.
Strictly apply the rule of
confidentiality with regard to confidential information concerning service
users and their care.
Maintain confidentiality
regarding colleagues in order not to compromise their safety or well being.
Ensure that all relevant
information obtained during the course of interactions with service users is
shared with the nurse in charge of the ward area.
Establish and maintain good
working relationships and clear areas of communications with ward staff and
service users whilst delivering the core duties of a housekeeping service
Housekeeping duties
Receive and store all food in
accordance with set standards and Trust policy..
To store linen personal
clothing as laundered and ensure sufficient stocks are available at all times
to meet service user requirements.
Support Service users in
guiding them to use laundry equipment when required.
Communicate with
multidisciplinary teams (nursing staff, catering, dieticians and facilities) to
ensure service users receive special diets in accordance with nutritional
requirements and care plans.
Liaise and communicate any
menu changes and answer any queries relating to menu changes with service users
and nursing staff.
Main duties of the job
The
house keeper will be expected to oversee the day to day up keep of the ward,
this includes ordering via the Oracle system, maintaining the cleanliness of
the white goods in the staff room. The housekeeper will be expected to serve
breakfast and lunch to the service users with support from the ward staff. The
housekeeper will create a good working relationship with the estates department
and attend estates and IPC meetings with the Ward Manager. The main
housekeeping duties are receiving and storing all food in accordance with set
standards and Trust policy, keeping a check on stocks of items including food
and laundry, storing linen personal clothing as laundered and ensure sufficient
stocks are available at all times to meet service user requirements.
Communicate with multidisciplinary teams (nursing staff, catering, dieticians
and facilities) to ensure service users receive special diets in accordance
with nutritional requirements and care plans. Liaise and communicate any menu
changes and answer any queries relating to menu changes with service users and
nursing staff.
All employees of the Trust are strongly encouraged to be
fully vaccinated against COVID-19 to protect patients.
At
the time of advertising, this role does meet the minimum requirements set by UK
Visas and Immigration to sponsor candidates to work in the UK. We look forward
to receiving your application.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
For full job description, please see attached supporting
documents.
JOB SUMMARY
To
provide a high standard of domestic, catering and general household duties
within a ward environment for people with mental health problems. Duties will
be carried out in line with the National standards of cleanliness.
CONFIDENTIALITY
Strictly apply the rule
of confidentiality with regard to confidential information concerning service
users and their care.
Maintain confidentiality
regarding colleagues in order not to compromise their safety or well being.
Ensure that all relevant
information obtained during the course of interactions with service users is
shared with the nurse in charge of the ward area.
KEY RESULT AREAS:
Establish
and maintain good working relationships and clear areas of communications with
ward staff and service users whilst delivering the core duties of a
housekeeping service
1
Housekeeping
duties
Receive and store all food in accordance
with set standards and Trust policy..
To check stocks of sundry items, food
and linen
To
store linen personal clothing as laundered and ensure sufficient stocks are
available at all times to meet service user requirements.
Support Service users in guiding them to
use laundry equipment when required.
Communicate with multidisciplinary teams
(nursing staff, catering, dieticians and facilities) to ensure service users
receive special diets in accordance with nutritional requirements and care
plans.
Liaise
and communicate any menu changes and answer any queries relating to menu
changes with service users and nursing staff.
KEY RESULT AREAS
To
ensure functional tasks are completed including.
2.
General
Duties
To
provide a housekeeping service within ward 18 and its garden areas. Reporting
and actioning discrepancies as they occur.
Laundry
area is kept clean.
Clinic
room wipe down, tables, trolleys, work surfaces.
To
keep courtyards maintained i.e. litter free and bins emptied. Report works that
may need to be carried out to appropriate departments.
To
supply and replenish consumables i.e. Paper towels, toilet rolls, soap etc.
Report
mechanical defects, pest sightings or building/environmental faults to
appropriate personnel.
To
follow units operational procedures for securing and locking doors.
To
spot clean spillages as they occur in line with Infection Control and Health
and Safety polices.
Child
visiting room kept clean and tidy.
Clean
keyboards.
3.
Dining,
Kitchen area & Kitchenette
Keep the Service users Kitchen area
clean and stocked.
Cleaning of kitchen surfaces.
Ensure
items in service users fridge is stored in accordance with trust policy.
Check service users fridge temperature.
Damp mopping of kitchen floor. Spot mop
spillages.
Monitor and advise patients on healthy eating
options where required.
Distributes snacks to service users.
4.
Sanitary
Fittings
Cleaning commodes, shower chair, and
assisted bathroom hoists.
Keep sluice areas clean.
When
required replenish supplies of paper towels, toilet rolls and soap.
5.Bedrooms
Reset safes.
Ensure name plates on bedroom
doors.
Ensure information packs are in
all bedrooms.
To build a good therapeutic relationship
with service users, in order to encourage and assist them, in taking care of
their own living space.
Be available to open patients
bed rooms doors.
Spot clean as required.
Alert nurse in charge to any
food item found, which contravenes units banned and dangerous items
policy.
6.Property
Organise, monitor and tidiness
of patients property cupboard.
Assist with auditing and
monitoring patient property sheets and disclaimer forms.
Assist service users with any
laundry requirements and use of laundry equipment.
7 Weekly
Duties
X2 Weekly conduct required flush regime.
Check cupboards are clean dust free.
Clean
microwaves and fridges.
Check chairs / furniture for wear and
tares.
We are aware that an increasing number of applicants
are using AI technology to generate responses on NHS Job application
forms.Over reliance on AI-generated content in application forms is
strongly discouraged and we will conduct a thorough screening process before
selecting candidates to progress to the next stage. If you are using AI to
enhance your application, please disclose this in your NHS Jobs application
form.
Job description
Job responsibilities
For full job description, please see attached supporting
documents.
JOB SUMMARY
To
provide a high standard of domestic, catering and general household duties
within a ward environment for people with mental health problems. Duties will
be carried out in line with the National standards of cleanliness.
CONFIDENTIALITY
Strictly apply the rule
of confidentiality with regard to confidential information concerning service
users and their care.
Maintain confidentiality
regarding colleagues in order not to compromise their safety or well being.
Ensure that all relevant
information obtained during the course of interactions with service users is
shared with the nurse in charge of the ward area.
KEY RESULT AREAS:
Establish
and maintain good working relationships and clear areas of communications with
ward staff and service users whilst delivering the core duties of a
housekeeping service
1
Housekeeping
duties
Receive and store all food in accordance
with set standards and Trust policy..
To check stocks of sundry items, food
and linen
To
store linen personal clothing as laundered and ensure sufficient stocks are
available at all times to meet service user requirements.
Support Service users in guiding them to
use laundry equipment when required.
Communicate with multidisciplinary teams
(nursing staff, catering, dieticians and facilities) to ensure service users
receive special diets in accordance with nutritional requirements and care
plans.
Liaise
and communicate any menu changes and answer any queries relating to menu
changes with service users and nursing staff.
KEY RESULT AREAS
To
ensure functional tasks are completed including.
2.
General
Duties
To
provide a housekeeping service within ward 18 and its garden areas. Reporting
and actioning discrepancies as they occur.
Laundry
area is kept clean.
Clinic
room wipe down, tables, trolleys, work surfaces.
To
keep courtyards maintained i.e. litter free and bins emptied. Report works that
may need to be carried out to appropriate departments.
To
supply and replenish consumables i.e. Paper towels, toilet rolls, soap etc.
Report
mechanical defects, pest sightings or building/environmental faults to
appropriate personnel.
To
follow units operational procedures for securing and locking doors.
To
spot clean spillages as they occur in line with Infection Control and Health
and Safety polices.
Child
visiting room kept clean and tidy.
Clean
keyboards.
3.
Dining,
Kitchen area & Kitchenette
Keep the Service users Kitchen area
clean and stocked.
Cleaning of kitchen surfaces.
Ensure
items in service users fridge is stored in accordance with trust policy.
Check service users fridge temperature.
Damp mopping of kitchen floor. Spot mop
spillages.
Monitor and advise patients on healthy eating
options where required.
Distributes snacks to service users.
4.
Sanitary
Fittings
Cleaning commodes, shower chair, and
assisted bathroom hoists.
Keep sluice areas clean.
When
required replenish supplies of paper towels, toilet rolls and soap.
5.Bedrooms
Reset safes.
Ensure name plates on bedroom
doors.
Ensure information packs are in
all bedrooms.
To build a good therapeutic relationship
with service users, in order to encourage and assist them, in taking care of
their own living space.
Be available to open patients
bed rooms doors.
Spot clean as required.
Alert nurse in charge to any
food item found, which contravenes units banned and dangerous items
policy.
6.Property
Organise, monitor and tidiness
of patients property cupboard.
Assist with auditing and
monitoring patient property sheets and disclaimer forms.
Assist service users with any
laundry requirements and use of laundry equipment.
7 Weekly
Duties
X2 Weekly conduct required flush regime.
Check cupboards are clean dust free.
Clean
microwaves and fridges.
Check chairs / furniture for wear and
tares.
We are aware that an increasing number of applicants
are using AI technology to generate responses on NHS Job application
forms.Over reliance on AI-generated content in application forms is
strongly discouraged and we will conduct a thorough screening process before
selecting candidates to progress to the next stage. If you are using AI to
enhance your application, please disclose this in your NHS Jobs application
form.
Person Specification
Special Knowledge & Skills
Essential
- Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
- Ability to work without immediate supervision, being able to prioritise, and use own initiative.
- Positive can do attitude.
Desirable
- Basic Health & Safety awareness
Experience
Essential
- Previous experience of working in a demanding work environment.
Desirable
- Previous experience of working in an industrial cleaning and/or catering environment.
- Experience within a customer care/or a patient focused environment.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Smart appearance.
- Ability to work as part of a team.
- Flexible approach to working patterns, change and unpredictable environments.
- Caring, friendly attitude.
- Ability to deliver high standards of work at all times.
Training
Essential
- Commitment to undertaking relevant training commensurate to the job role.
Qualifications
Essential
- Level 2 Certificate in Food Safety or willing to undertake and successfully complete within 12 months * (can be obtained through SWYPFT).
- Basic literacy and numeric skills.
Person Specification
Special Knowledge & Skills
Essential
- Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
- Ability to work without immediate supervision, being able to prioritise, and use own initiative.
- Positive can do attitude.
Desirable
- Basic Health & Safety awareness
Experience
Essential
- Previous experience of working in a demanding work environment.
Desirable
- Previous experience of working in an industrial cleaning and/or catering environment.
- Experience within a customer care/or a patient focused environment.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Smart appearance.
- Ability to work as part of a team.
- Flexible approach to working patterns, change and unpredictable environments.
- Caring, friendly attitude.
- Ability to deliver high standards of work at all times.
Training
Essential
- Commitment to undertaking relevant training commensurate to the job role.
Qualifications
Essential
- Level 2 Certificate in Food Safety or willing to undertake and successfully complete within 12 months * (can be obtained through SWYPFT).
- Basic literacy and numeric skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
