South West Yorkshire Partnership NHS Trust

Health Care Support Worker

The closing date is 29 May 2025

Job summary

37.5 hours per week

Hello, my name is Katy Miller, I am the team manager for the older adult care home liaison team (CHLT) in Kirklees.

We are seeking to recruit someone who matches our values and who can support us to continue to provide high standards of assessment, treatment and care to our residents in care homes.

This is an opportunity to work in a community team having a strong focus on liaison activity and working collaboratively with residents, families, colleagues and care home staff to deliver timely activity and interventions.

This is a dynamic and varied role where you will work as part of a team and autonomously.

In return you will be supported and encouraged to develop and grow as a support worker. There are multiple opportunities to develop your skills and knowledge with team support and supervision.

The team take a strong focus on staff well-being and actively seek ways in which we can look after each other.

This is a 12-month secondment opportunity to cover maternity leave. The role will be across Kirklees utilising our base at Beckside Court in Batley. Working hours are Monday to Friday 9.00 am 5.00 pm. Flexible working options are available.

You will need to be a car driver and have the use of a vehicle to undertake any necessary travel in connection with the duties.

This role does not meet the eligibility criteria for skilled worker visa sponsorship under the updated UK government regulations introduced following the Immigration White Paper on 12th May 2025.

Main duties of the job

A key element of the role is visiting residents in care home settings to follow up on care planning implemented by lead professionals in the team. This involves spending time with the resident, observing wellbeing, gathering updates/information from care staff & feeding back to lead professionals.

Developing meaningful therapeutic relationships ensuring care is positive and safety is maintained.

Recognising situations that may be detrimental to the health and well-being of residents and seeking support to initiate actions that may be required.

Working autonomously & effectively managing your time whilst supporting colleagues & prioritising workload in times of high clinical demand.

Contributing to the functioning of a multi-disciplinary team.

Work collaboratively with residents, care home staff; offering education, advice and support (within scope of job role) to promote health and well-being.

Document care delivery to a high standard in line with professional standards, local and national guidance.

Support student education by providing shadowing opportunities to enable them to understand the role of a HCSW.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9378-CK2214

Job locations

Beckside Court

286 Bradford Road

Batley

WF17 5PW


Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role)

For full job description, please see attached supporting documents.

Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role)

For full job description, please see attached supporting documents.

Person Specification

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.
Person Specification

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Beckside Court

286 Bradford Road

Batley

WF17 5PW


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Beckside Court

286 Bradford Road

Batley

WF17 5PW


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Bev Atkinson

bev.atkinson@swyt.nhs.uk

07768257323

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9378-CK2214

Job locations

Beckside Court

286 Bradford Road

Batley

WF17 5PW


Supporting documents

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