South West Yorkshire Partnership NHS Trust

Health Care Assistant (Paediatric Audiology) Bank

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and motivated Band 3 Health Care Assistant to join our friendly Childrens Audiology team, here in Barnsley.

The paediatric audiology team is located in New Street Health Centre, Barnsley. We provide audiological assessments and support for children from birth to school leaving age.

Our services include:

  • Hearing assessment clinic
  • Ear, nose and throat (ENT), consultant-led clinics
  • Hearing aid assessment appointments
  • School hearing screening service for 4/5 year old children

Hearing assessments are performed by qualified audiologists in a state of the art paediatric audiological testing room.

Results and further investigations are discussed in consultations with doctors/consultants.

Children who require a hearing aid areissued with the latest digital technology and we will continue to update this and provide care until they reach adulthood.

Our service aims to:

  • Provide hearing assessments within set time constraints
  • Identify and manage any hearing problem found
  • Through early intervention, help to achieve improvements in a childs developmental milestones

The role of Health Care Assistant is an essential part of our service. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact. We would love to hear from any candidates who feel that they would like to join our team.

Main duties of the job

The candidate would work under the direction of the clinical team, undertaking tasks and duties as delegated. You will be an essential support function, delivering the best care to all our patients.

The main duties which this role is responsible for in Paediatric Audiology.

Clinical Rooms

Preparation of consulting room/testing rooms ready for use

PPE/ENT room equipment stock orders

Sending equipment off for sterilisation

Infection control/visits/checks

In Clinics

Chaperone ENT consultant, assist in procedures, smooth running of the clinic

Welcoming the children & families to the department in clinics

Being the 2nd tester for pre school age during hearing assessments

School Hearing Screening (training will be provided)

Perform school hearing screening tests (off site in schools)

Reports results ready for Child Health Team (systmone)

Assist Audiologist

Sort post/collections of hearing aid accessories for families

Send off and log in moulds for hearing aids in book

Data collection for clinics/audits

Patient satisfaction questionnaires collection of responses

Implement ideas for additional feedback collection from families

To be aware of and adhere to trust policies and procedures

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

10 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Bank

Duration

365 days

Working pattern

Flexible working

Reference number

C9378-Bank-0026

Job locations

South West Yorkshire Partnership Foundation Trust

Paediatric Audiology, New Street Health Centre

Barnsley

S70 1LP


Job description

Job responsibilities

The post holder will:

under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role)

attend to the service users personal care needs as required

participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role)

Job description

Job responsibilities

The post holder will:

under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role)

attend to the service users personal care needs as required

participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role)

Person Specification

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3
  • Care Certificate or required to achieve within 12 weeks of commencement

Desirable

  • Level 4 units in Health & Social Care
  • Experience of the speciality area
  • Willingness to undertake further study towards level 4 qualification

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs
  • In working in a caring environment at a band 2 or equivalent level of competence
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to
  • user/carer involvement

Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Good administration and organisational skills
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
  • Able to fulfil the requirements of the value based induction

Desirable

  • Language skills other than English
  • Experience of supervising/inducting others
Person Specification

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3
  • Care Certificate or required to achieve within 12 weeks of commencement

Desirable

  • Level 4 units in Health & Social Care
  • Experience of the speciality area
  • Willingness to undertake further study towards level 4 qualification

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs
  • In working in a caring environment at a band 2 or equivalent level of competence
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to
  • user/carer involvement

Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Good administration and organisational skills
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
  • Able to fulfil the requirements of the value based induction

Desirable

  • Language skills other than English
  • Experience of supervising/inducting others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

South West Yorkshire Partnership Foundation Trust

Paediatric Audiology, New Street Health Centre

Barnsley

S70 1LP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

South West Yorkshire Partnership Foundation Trust

Paediatric Audiology, New Street Health Centre

Barnsley

S70 1LP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Karen Colville

Karen.Colville@swyt.nhs.uk

01226644804

Details

Date posted

10 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Bank

Duration

365 days

Working pattern

Flexible working

Reference number

C9378-Bank-0026

Job locations

South West Yorkshire Partnership Foundation Trust

Paediatric Audiology, New Street Health Centre

Barnsley

S70 1LP


Supporting documents

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