Job summary
We are looking for an enthusiastic and motivated Band 3 Health Care Assistant to join our friendly Childrens Audiology team, here in Barnsley.
The paediatric audiology team is located in New Street Health Centre, Barnsley. We provide audiological assessments and support for children from birth to school leaving age.
Our services include:
- Hearing assessment clinic
- Ear, nose and throat (ENT), consultant-led clinics
- Hearing aid assessment appointments
- School hearing screening service for 4/5 year old children
Hearing assessments are performed by qualified audiologists in a state of the art paediatric audiological testing room.
Results and further investigations are discussed in consultations with doctors/consultants.
Children who require a hearing aid areissued with the latest digital technology and we will continue to update this and provide care until they reach adulthood.
Our service aims to:
- Provide hearing assessments within set time constraints
- Identify and manage any hearing problem found
- Through early intervention, help to achieve improvements in a childs developmental milestones
The role of Health Care Assistant is an essential part of our service. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact. We would love to hear from any candidates who feel that they would like to join our team.
Main duties of the job
The candidate would work under the direction of the
clinical team, undertaking tasks and duties as delegated. You will be an
essential support function, delivering the best care to all our patients.
The main duties which this role is responsible for in
Paediatric Audiology.
Clinical Rooms
Preparation of
consulting room/testing rooms ready for use
PPE/ENT room
equipment stock orders
Sending equipment
off for sterilisation
Infection
control/visits/checks
In Clinics
Chaperone ENT
consultant, assist in procedures, smooth running of the clinic
Welcoming the
children & families to the department in clinics
Being the 2nd
tester for pre school age during hearing assessments
School Hearing
Screening (training will be provided)
Perform school
hearing screening tests (off site in schools)
Reports results
ready for Child Health Team (systmone)
Assist
Audiologist
Sort
post/collections of hearing aid accessories for families
Send off and log
in moulds for hearing aids in book
Data collection
for clinics/audits
Patient
satisfaction questionnaires collection of responses
Implement ideas
for additional feedback collection from families
To be aware of
and adhere to trust policies and procedures
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
The post holder will:
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a defined
group of people.
as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise & guide service users,
family and carers. To make the appropriate adjustments independently within own
level of competence and be able to communicate any changes to service users and
registered health care professionals.
be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, identify and resolve potential problems,
within own levels of competence.
ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
contribute to the care
planning process. Understand the principles underlying care planning eg,
enabling the service user to reach an optimum level of functioning/
independence/recovery.
implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of
activities eg, facilitate meaningful activities for individuals or small
groups.
apply knowledge of longer
term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing
advice and support.
Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role)
attend to the service
users personal care needs as required
participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
Job description
Job responsibilities
The post holder will:
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a defined
group of people.
as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise & guide service users,
family and carers. To make the appropriate adjustments independently within own
level of competence and be able to communicate any changes to service users and
registered health care professionals.
be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, identify and resolve potential problems,
within own levels of competence.
ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
contribute to the care
planning process. Understand the principles underlying care planning eg,
enabling the service user to reach an optimum level of functioning/
independence/recovery.
implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of
activities eg, facilitate meaningful activities for individuals or small
groups.
apply knowledge of longer
term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing
advice and support.
Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role)
attend to the service
users personal care needs as required
participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
Person Specification
Qualifications
Essential
- GCSE A-D or grade 3-9 in Maths and English or equivalent
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
- Or, level 2 qualification with the ability to demonstrate competencies at level 3
- Care Certificate or required to achieve within 12 weeks of commencement
Desirable
- Level 4 units in Health & Social Care
- Experience of the speciality area
- Willingness to undertake further study towards level 4 qualification
Experience
Essential
- In providing personal care and related procedures for those with health/social needs
- In working in a caring environment at a band 2 or equivalent level of competence
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties
- Ability to work effectively, professionally and independently or as part of a multidisciplinary team
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to
- user/carer involvement
Knowledge and Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
- Demonstrates safe decision making skills commensurate with role.
- Excellent communicator
- Good IT/keyboard skills.
- Diversity/Cultural understanding
- Knows responsibilities regarding confidentiality and trust.
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
- Non-judgemental, empathetic manner
- Demonstrates Trust Values
- Excellent interpersonal skills
- Good administration and organisational skills
- Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
- Able to fulfil the requirements of the value based induction
Desirable
- Language skills other than English
- Experience of supervising/inducting others
Person Specification
Qualifications
Essential
- GCSE A-D or grade 3-9 in Maths and English or equivalent
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
- Or, level 2 qualification with the ability to demonstrate competencies at level 3
- Care Certificate or required to achieve within 12 weeks of commencement
Desirable
- Level 4 units in Health & Social Care
- Experience of the speciality area
- Willingness to undertake further study towards level 4 qualification
Experience
Essential
- In providing personal care and related procedures for those with health/social needs
- In working in a caring environment at a band 2 or equivalent level of competence
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties
- Ability to work effectively, professionally and independently or as part of a multidisciplinary team
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to
- user/carer involvement
Knowledge and Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
- Demonstrates safe decision making skills commensurate with role.
- Excellent communicator
- Good IT/keyboard skills.
- Diversity/Cultural understanding
- Knows responsibilities regarding confidentiality and trust.
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
- Non-judgemental, empathetic manner
- Demonstrates Trust Values
- Excellent interpersonal skills
- Good administration and organisational skills
- Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
- Able to fulfil the requirements of the value based induction
Desirable
- Language skills other than English
- Experience of supervising/inducting others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.