Team Manager - Early Intervention Team

Job responsibilities

JOB SUMMARY

The Post holder will be responsible for the effective day to day delivery of integrated community mental health services within the designated team area.

The post holder will be responsible for the day to day management of resources and staff employed by both SWYPFT and integrated partners with agreed permissions framework to act in conjunction with service managers for both health and social services.

The post holder will be expected to have strong clinical and leadership skills and be responsible for ensuring the delivery of quality community mental health services.

KEY RESULT AREAS:

Management and Resources

The Team Leader will manage allocated resources on behalf of the trust and local authority to ensure that fundamentals of care are delivered.

Competencies

Provide day to day management of all staff within the community team including sickness and absence monitoring, conduct and performance etc.

Ensure that team resources are deployed appropriately to meet the day to day demands on the service.

Ensure service provision meets the individual needs of service users and their carers within the personalisation, prevention and recovery agenda.

Ensure that the service observes the legal and philosophical requirements of national legislative frameworks.

Monitor the quality and appropriateness of service provision.

Monitor team budgets and take measures to ensure that they remain within agreed establishments, alerting the budget holder of current or expected budget pressures.

In conjunction with the local funding agreements, authorise appropriate use of community care budgets to purchase community care packages which have been developed thorough quality assessment and care planning process.

Ensure the provision of supervision and caseload management for team members in line with appropriate line management structure.

Ensure staff management and appraisal systems are implemented and monitored as required by the trust and local authority.

Ensure that team members meet professional and statutory obligations and comply with trust and local authority policies and procedures.

Ensure that trust and local authority performance requirements are met and necessary data is collected, using electronic information as required.

Ensure appropriate trust and local authority procedures are carried out under the agreed multi agency safeguarding procedures.

Ensure service user and carer influence and involvement in planning and evaluating interventions and services.

Participate in local service planning and development.

Lead in the recruitment and retention of staff within the team.

Undertake HR and system investigations and write reports that will evidence the investigation and support higher level decision making.

Leadership

The Team Leader will use a range of positive behaviours and leadership styles to influence others in the provision of high quality community mental health service, working collaboratively to achieve trust, local authority and service objectives.

Competencies

Provide a visible, accessible and authoritative presence to which staff, service users, carers and advocates can turn to for assistance, advice and support.

Use problem solving skills and empowerment to resolve issues.

Support staff in the development of their new ideas, strategies and quality initiatives.

Make recommendations for change in clinical practice and lead implementation of changes in conjunction with team and the general manager.

Take an active role in leading the development of integrated community teams.

Clinical Developmental

Competencies

The team manager will support and coordinate the clinical development of staff and the team in line with current policy, trust and local authority guidance.

Foster an environment which values and encourages evidence based practice, research, clinical audit, service development and evaluation.

Work in conjunction with professional leads across health and social care to ensure appropriate training and learning opportunities are facilitated for staff working within community services.

Develop / utilise appropriate networks at local and regional level to develop and promote personalisation, prevention and recovery approaches in community services.

Develop promote and implement the trusts and local authorities principles of Visions Values and Goals.

Ensure own clinical practice is maintained to an advanced level which is up to date with contemporary mental health practice and within own professional discipline.

Communication

The Team Manager will communicate effectively, selecting and facilitating the flow of information between significant people and promoting meaningful and concise exchanges of information.

Competencies

Establish and maintain effective communication within mental health services, social services and primary care.

Select information for communication to staff and to other service areas, facilitating the flow of information between patients, their carers, colleagues and other providers of care.

Adapt methods of communication to meet the needs of differing individuals and groups.

Health & Safety

The team manager is responsible for ensuring relevant health safety codes of practice are observed by the team.

Competencies

Observe that all staff have a general duty to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions.

Observe all safety rules, regulations and codes of practice relating to the work area.

Ensure that appropriate management arrangements are in place to minimise risk including clinical risk and health and safety of staff, service users and others.

General

Competencies

Work in accordance with Professional Codes of Conduct

Work in accordance with the Trusts agreed policies and procedures

Work in accordance with the Data Protection Act 1998

For full details of the role please see the supporting documents attached.

Special Knowledge/Skills

Essential

• Able to undertake and meet the key results areas for the post.
• Has advanced knowledge and proven ability in current mental health practice and national policy and guidance.
• Able to exercise leadership by personal example, demonstrating respect, openness and reliability, and able to foster these characteristics within the team.
• Strong interpersonal and communication skills that foster good working relationships and understanding in others.
• Able to implement and manage changes to internal systems to a reasonable conclusion.
• Able to analyse problems and identify and implement strategies that will resolve them.
• Able to write evidence based reports that support higher level decision making.

Desirable

• Knowledge and skills in specialist areas such as dual diagnosis, peri-natal mental health, working with people experiencing psychosis, working with people with a diagnosis or personality disorder, working with people with co-existing mental and physical health needs that impacts on well-being.

Personal Attributes

Essential

• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
• Able to work flexibly to manage a range of differing and sometimes conflicting demands with a willingness to work flexibly to meet the needs of service users and the team including extended hours.
• Self motivated, and able to set own priorities and meet deadlines.
• Works actively as part of own team and the wider health and social care management team.
• Analytical.
• Reliability, enthusiasm, motivation, resourcefulness, resilience.

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Experience

Essential

• Proven ability of post-basic clinical practice.
• Demonstrable leadership experience.
• Highly skilled at assessing and managing people with mental health needs.
• Ability to demonstrate a high level of skill in supporting/mentoring/ supervising staff and students/trainees.
• Knowledge and evidence of using IT systems
• Ability to demonstrate a high level of skill in assessing and managing risk in a variety of settings.
• Ability to demonstrate a high level of skill in assessing the needs and strengths of people and their carers.
• Ability to demonstrate a high level of skill in delivering a range of therapeutic techniques.
• Proven ability to support team members with day-to-day caseload management including prioritisation of responsibilities in times of high clinical demand.
• Proven ability to promote and develop links with other professionals e.g. practitioners within long term conditions, primary care.
• Evidence of knowledge and application in practice of national guidance and standards e.g. NICE, CQC, CQUINS.
• Using and implementing clinical governance systems.
• Experience of chairing meetings.
• Experience of providing and receiving supervision and appraisal.

Desirable

• Effective budget management.
• Experiencing of leading multidisciplinary teams.
• Has undertaken a clinical audit/research project.

Training

Essential

• Relevant post qualification training / learning in professional field.
• Willingness to maintain mandatory training requirements.

Desirable

• Safeguarding manager and/or investigators training.

Qualifications

Essential

• RMN / RN Mental Health, or DipSW / CQSW / CSS or OT.
• Relevant graduate qualification or equivalent.
• Experience of mentoring/supporting learners or ability to demonstrate the skills required for effective mentoring.
• Practice Education/Practice Assessor Preparation Certificate.

Desirable

• Management Qualification related to health and social care.
• Relevant post-graduate qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).