Job summary
The Surgical Assessment Unit on gate 36 at Pinderfields is looking for an enthusiastic, friendly and dynamic person to join our ward clerk team on a 34.5 hours per week vacancy. The Surgical assessment unit provides a 24 hour service to surgical patients and includes an Advanced clinical practitioner on-call, Hot Clinics, Same Day Emergency Care, Surgical Assessment and In patient beds. We are a really busy unit and take multiple surgical specialities. We are a really supportive, friendly team and provide a great environment to work in.
Main duties of the job
The successful candidate will have excellent communication skills and be a great team player. They will be responsible for the provision of administrative support on the surgical assessment unit (Gate 36). They will be responsible for answering the telephone and meeting and greeting patients, relatives and visitors to the unit. The role covers a 24 hour rotation of long days and nights including weekends and bank holidays.
About us
We provide care and support to over half a million people in Wakefield and Kirklees in their homes, in community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).
Always striving for excellence, we are at the forefront of innovation and research and we invest in teaching and the development of our workforce.
We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and the best place to receive care.
We have a clear vision, and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
- The post holder will be responsible for storing data within the department following standard operating procedures.
- Be responsible for designated clerical duties on the unit.
- To carry out general administration duties and provide clerical assistance as required.
- To promote effective communication with department and other trust staff.
- Take telephone calls and pass messages to team leader in a timely manner.
- To assist with the confidential management of patient/staff records and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched.
- To be responsible for timely storing of e.g. investigation reports & Letters.
- To report maintenance and domestic repairs to line manager.
- To send and receive faxes in a safe haven environment as per Trust policy.
- Ensure that all patient records are tracked and booked using the Trusts File Tracker computer system/relevant IT system.
- Receive, sort and distribute goods and post delivered to the department.
- Attend regular departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.
Please make sure you read through the attached job description for a comprehensive list of duties.
Job description
Job responsibilities
- The post holder will be responsible for storing data within the department following standard operating procedures.
- Be responsible for designated clerical duties on the unit.
- To carry out general administration duties and provide clerical assistance as required.
- To promote effective communication with department and other trust staff.
- Take telephone calls and pass messages to team leader in a timely manner.
- To assist with the confidential management of patient/staff records and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched.
- To be responsible for timely storing of e.g. investigation reports & Letters.
- To report maintenance and domestic repairs to line manager.
- To send and receive faxes in a safe haven environment as per Trust policy.
- Ensure that all patient records are tracked and booked using the Trusts File Tracker computer system/relevant IT system.
- Receive, sort and distribute goods and post delivered to the department.
- Attend regular departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.
Please make sure you read through the attached job description for a comprehensive list of duties.
Person Specification
Experience
Essential
- Good interpersonal and communication skills
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Ability to work across site.
- Ability to work flexibly, quickly and accurately.
Desirable
- Experience of working with patients requiring health care
- Experience with NHS software systems such as File Tracker and PAS
- Experience of working with confidential material
- Experience of a public facing role
Qualifications
Essential
- Good Standard of education in English and Maths (GCSE level or equivalent)
Desirable
Knowledge & Awareness
Essential
- Knowledge of clerical work
- Keyboard skills.
- Knowledge of basic PC systems
- Awareness of own limitations.
Desirable
- Awareness of Health & Safety issues
- Awareness of Moving & Handling issues.
Skills & Abilities
Essential
- Develop and maintain positive working relationships
- Maintain a safe working environment for self and others
- Willingness to take on tasks
Desirable
- Record of efficiency,
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills
Person Specification
Experience
Essential
- Good interpersonal and communication skills
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Ability to work across site.
- Ability to work flexibly, quickly and accurately.
Desirable
- Experience of working with patients requiring health care
- Experience with NHS software systems such as File Tracker and PAS
- Experience of working with confidential material
- Experience of a public facing role
Qualifications
Essential
- Good Standard of education in English and Maths (GCSE level or equivalent)
Desirable
Knowledge & Awareness
Essential
- Knowledge of clerical work
- Keyboard skills.
- Knowledge of basic PC systems
- Awareness of own limitations.
Desirable
- Awareness of Health & Safety issues
- Awareness of Moving & Handling issues.
Skills & Abilities
Essential
- Develop and maintain positive working relationships
- Maintain a safe working environment for self and others
- Willingness to take on tasks
Desirable
- Record of efficiency,
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
