Job summary
Health Care Assistant, Maxillofacial Department
The Maxillofacial department are looking for a caring, compassionate, enthusiastic and self-motivated Health care Assistant to help us to provide high quality care and excellent patient experience.
We are a rapidly expanding service which currently works across all three hospital sites, Pinderfields, Dewsbury and Pontefract.
Our service incudes skin, Head & Neck cancer services, facial trauma, deformity, dental alveolar surgery, facial pain, and Orthodontics.
Main duties of the job
The individual must have excellent communication and interpersonal skills and be able to work under pressure to facilitate the smooth flow of out-patient clinics. These duties will include chaperoning of clinicians, supporting junior members of the team, and helping on nurse led clinics.
Admin duties to include the preparation of Theatre lists, ordering of patient leaflets and supporting the service with completion of weekly/monthly audits.
Liaising with the Head and Neck /skin Macmillan team in supporting patients through their oncology treatment.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
To facilitate the smooth flow of clinic, by liaising with clinicians, co-ordinating and supporting the junior Doctors.
Assist with the safe moving, handling and mobilisation of patients.
Involve patients and carers/relatives in delivery of patient care.
Provide reassurance and support to patients, carers/family.
Preserve clients privacy and dignity at all times.
Following appropriate training and education, supervision and completion of competencies. Monitor patients vital signs, and the monitoring of blood glucose levels.
Recognise and respond appropriately to urgent and emergency situations.
Provide information to enable the effectiveness of care to be evaluated and records maintained.
Work collaboratively with others in the ward to ensure that patients needs are met.
Provide escorts for patients and undertake transfer of patients as directed.
Ensure compliance with policies, procedures and clinical guidelines for self and others.
Maintain health, safety, security and report any concerns regarding patient care.
Report any incidents, complaints or accidents.
Maintain patient confidentiality.
Attend and participate in team and unit meetings.
Participate in general cleanliness and tidiness of ward environment. To ensure the stocking up of dressings/clinical trollies and highlighting when stock levels are low.
Develop own skills and knowledge and contribute to the development of others.
Attend mandatory in-service training programmes including moving and handling, fire etc.
Maintain up to date skills and knowledge.
Act as patient advocate at all times. Ensure the privacy and dignity of each patient.
Clarify patients comprehension of consultation and refer to qualified staff if required. Providing patient information leaflets where necessary.
Be present or deal with frequent exposure to emotional/distressing events, e.g. breaking of bad news. Liaise with the head and head neck Macmillan/skin CNS where necessary.
Assisting with personal care of patients in relation to toileting and moving and handling.
Maintain a professional working relationship will all members of the multi-disciplinary team.
The post holder will maintain the confidentiality of Trust and patient information unless authorised for specific purposes. Report any concerns about the use of such information to the Nurse in charge.
Report to Centre Manager/Nurse in charge all untoward occurrences, comments and complaints from patients and visitors.
Ensure daily set up is completed with daily flushing of waterlines, ensure all clinical areas are ready for use with appropriate equipment. To assist the registered Dental Nurse with completion of all daily safety checks.
To liaise with the waiting list co-ordinators when booking patients on a 2ww pathway or trauma theatre.
Responsible for decontamination of materials and equipment that has been exposed to blood and bodily fluids, for example decontamination of Nasendoscope medical device using tristal trio wipes system.
Prepping of theatre lists with appropriate paperwork. Ordering of patients leaflets and consent forms.
Job description
Job responsibilities
To facilitate the smooth flow of clinic, by liaising with clinicians, co-ordinating and supporting the junior Doctors.
Assist with the safe moving, handling and mobilisation of patients.
Involve patients and carers/relatives in delivery of patient care.
Provide reassurance and support to patients, carers/family.
Preserve clients privacy and dignity at all times.
Following appropriate training and education, supervision and completion of competencies. Monitor patients vital signs, and the monitoring of blood glucose levels.
Recognise and respond appropriately to urgent and emergency situations.
Provide information to enable the effectiveness of care to be evaluated and records maintained.
Work collaboratively with others in the ward to ensure that patients needs are met.
Provide escorts for patients and undertake transfer of patients as directed.
Ensure compliance with policies, procedures and clinical guidelines for self and others.
Maintain health, safety, security and report any concerns regarding patient care.
Report any incidents, complaints or accidents.
Maintain patient confidentiality.
Attend and participate in team and unit meetings.
Participate in general cleanliness and tidiness of ward environment. To ensure the stocking up of dressings/clinical trollies and highlighting when stock levels are low.
Develop own skills and knowledge and contribute to the development of others.
Attend mandatory in-service training programmes including moving and handling, fire etc.
Maintain up to date skills and knowledge.
Act as patient advocate at all times. Ensure the privacy and dignity of each patient.
Clarify patients comprehension of consultation and refer to qualified staff if required. Providing patient information leaflets where necessary.
Be present or deal with frequent exposure to emotional/distressing events, e.g. breaking of bad news. Liaise with the head and head neck Macmillan/skin CNS where necessary.
Assisting with personal care of patients in relation to toileting and moving and handling.
Maintain a professional working relationship will all members of the multi-disciplinary team.
The post holder will maintain the confidentiality of Trust and patient information unless authorised for specific purposes. Report any concerns about the use of such information to the Nurse in charge.
Report to Centre Manager/Nurse in charge all untoward occurrences, comments and complaints from patients and visitors.
Ensure daily set up is completed with daily flushing of waterlines, ensure all clinical areas are ready for use with appropriate equipment. To assist the registered Dental Nurse with completion of all daily safety checks.
To liaise with the waiting list co-ordinators when booking patients on a 2ww pathway or trauma theatre.
Responsible for decontamination of materials and equipment that has been exposed to blood and bodily fluids, for example decontamination of Nasendoscope medical device using tristal trio wipes system.
Prepping of theatre lists with appropriate paperwork. Ordering of patients leaflets and consent forms.
Person Specification
Qualifications
Essential
- NVQ Level 2/completed apprenticeship in a Health related subject.
- Level 1 Functional skills/keys in Numeracy and English or to achieve within 12 months of commencement in post.
- For existing Mid Yorkshire staff, evidence of equivalent experience, including band 2 SIPP and core competencies ,will be acceptable for the above.
Desirable
- NVQ level 3 in Health related subject.
Experience
Essential
- An ability to demonstrate an understanding of the role and responsibilities.
- Previous experience in working in the health care setting.
- Knowledge and experience of wound care.
- An ability to co-ordinate and facilitate the smooth flow of clinic.
Desirable
- Experience of working with oncology patients.
Knowledge & Awareness
Essential
- Ability to demonstrate knowledge of Data protection, and Health & safety issues
Desirable
- Awareness of patient care
Personal Attributes
Essential
- Good interpersonal skills
- Able to communicate clearly (verbally and written)
- Enthusiastic
- Adaptable and flexible
- Willingness to gain knowledge and develop professionally
- Understands confidentiality requirements.
- Empathetic and respectful of colleagues, patients and their relatives
- Commitment to doing things right first time
Skills & Abilities
Essential
- Ability to:
- Prioritise tasks
- Develop and maintain positive working relationships
- Basic understanding of the needs of the patient
- Customer Care, maintain competencies, basic computer literacy.
Desirable
- To continue personal/professional development
Person Specification
Qualifications
Essential
- NVQ Level 2/completed apprenticeship in a Health related subject.
- Level 1 Functional skills/keys in Numeracy and English or to achieve within 12 months of commencement in post.
- For existing Mid Yorkshire staff, evidence of equivalent experience, including band 2 SIPP and core competencies ,will be acceptable for the above.
Desirable
- NVQ level 3 in Health related subject.
Experience
Essential
- An ability to demonstrate an understanding of the role and responsibilities.
- Previous experience in working in the health care setting.
- Knowledge and experience of wound care.
- An ability to co-ordinate and facilitate the smooth flow of clinic.
Desirable
- Experience of working with oncology patients.
Knowledge & Awareness
Essential
- Ability to demonstrate knowledge of Data protection, and Health & safety issues
Desirable
- Awareness of patient care
Personal Attributes
Essential
- Good interpersonal skills
- Able to communicate clearly (verbally and written)
- Enthusiastic
- Adaptable and flexible
- Willingness to gain knowledge and develop professionally
- Understands confidentiality requirements.
- Empathetic and respectful of colleagues, patients and their relatives
- Commitment to doing things right first time
Skills & Abilities
Essential
- Ability to:
- Prioritise tasks
- Develop and maintain positive working relationships
- Basic understanding of the needs of the patient
- Customer Care, maintain competencies, basic computer literacy.
Desirable
- To continue personal/professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
