Job responsibilities
Key Responsibilities
Security staff will be expected to
maintain, at all times, a standard of personal conduct and deportment in keeping
with the nature of their duties and the hospital environment
Carry out regular patrols of the site
and to report any incidents and/or damage in line with Local Operating
Procedures
Protection of patients, staff, visitors,
contractors and any other legitimate site users property against loss, theft,
damage and waste
Manage disturbances and the escorting of
unauthorised persons off the premises.
Provide a Ward/Department presence in
situations where patients and/or visitors are being, or potentially being,
violent or aggressive
Handle patients (including out-patients),
on a face-to-face basis, in circumstances involving violent/aggressive
behaviour using the application of conflict resolution techniques
If (or when) required, apply control and
restraint techniques as per the approved Care and Responsibility
criteria/training to fulfil the duties and responsibilities
Receive & log complaints of crime
from patients/visitors and staff. Carry out investigations when required of any
loss or breaches of security and report to Supervisor as necessary
Provide security assistance as required
in accordance with Trust Major Incident Plan, Missing Patient Policy and Major
Non-Clinical Emergency Policy and at the scene of road traffic accidents within
hospital grounds
Ensure the safe custody of all
lost/found property out of hours. During working hours, take such property to
the General Office
Assist in the passage of critical information
when communications systems fail
Ensure the security/safety of the
approved helicopter landing site during landing/ unloading/loading/take off
operations of Air Ambulance (or other authorised service user) helicopters
Use of several computerised (or any
other) systems in relation to Security and Car Parking
Report any untoward incidents concerning
members of staff to the Security Supervisor and/or other
levels of management
Report & log any criminal acts to
the Police and the Security Supervisor and/or other levels of management
The locking and unlocking of designated
areas as and when required including lock down protocols to support CBRN
exercises and incidents
Respond as required to fire alarm
activations as per Local Operating Procedures, including stand down protocols
for fire service and liaise with other Trust staff on a site wide basis
Provide emergency assistance to all staff
as required (i.e. major incidents/accidents)
Be familiar with local assignment
instructions and procedures for reporting incidents
To successfully complete mandatory and
annual training directives as required by the contract and the trust to ensure
personal standards are maintained
Control Room Duties and Responsibilities
Monitor all security control room
functions as a security room controller when on duty in the control room and
assume control of incidents as a control authority during incidents until such
time as management assume control or the incident is resolved
Monitor fire protection system(s) and take
responsibility for the coordination of the security team during fire alarm
activations as per Local Operating Procedures
Monitoring and report any faults of door
access systems (PC based software) ensuring access and security systems are working
Monitor a multiple screen CCTV (Public
Space Surveillance) system on a regular basis and to use equipment to identify monitor
& log suspicious/threatening behaviour or activity
Carry out when authorised any Data
downloads/record incidents for providing evidence for Investigation purposes as
required in line with directives of the Trust and in line with the Data
Protection Act, Trust Policy and Local Operating Procedures
Monitor medical gases alarm system and
report any alarms as per Local Operating Procedures
Administration of door access cards
Car Parking Duties and Responsibilities
To monitor vehicles parked on site to
ensure all vehicles are authorised to park in designated areas
To follow Trust Policy in regard to
unauthorised vehicles and have the responsibility for the issue of parking
notices and warning notices as appropriate in line with the car parking local
operating procedures for enforcement
Responsible for the first line
maintenance of car park ticket machines (change ticket rolls, clear coin jams
and rectify minor faults etc)
Handle small amounts of cash removed
from car park payment machines following coin jams
Under supervision ensure security of all
cash movements/collections (ie when car parking pay on foot machines are
emptied), including handling of cash boxes containing large sums of cash as and
when required
Communication Responsibilities
Liaise with outside agencies such as the
Police or Fire Brigade and provide assistance when required
Encourage staff to develop awareness in
crime prevention and the protection of hospital and/or their personal property
Report
incidents in an approved manner and maintain authorised records relating to
duties
