Job summary
We are looking for an individual who can work as part of a team but is also able to work on their own. Willing to complete training on the systems that are used. You will work closely with the Admin Support team manager.
Main duties of the job
The role involves taking calls from a variety of people including ward staff, care homes and families of patients in hospital. Ensuring that all Excel logs are up to date and correct and making entries onto the Mosaic system which is a directory used by Kirklees Council. The Admin Team support the Social Work Team to facilitate safe and appropriate discharge from the Mid Yorkshire Teaching NHS Trust.
Previous applicants need not apply.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Key Responsibilities
-
To ensure that the systems / databases are kept up
to date in accordance with documented Kirklees Council and Dewsbury Hospital
health setting policies and procedures.
Updating and collating all information from the database including the
production of a management report.
Liaison with Health and Kirklees Council professionals to ensure the
safe and appropriate discharge of patients.
-
Responsible for tracking the progress and
monitoring of all Assessment notifications and
discharge notifications; printing off the system and ensuring accurate records
are kept and responsible for passing onto the correct Social Worker in accordance
with the Care Act 2015. Reporting any
deviances to line management.
-
To provide assistance upon request to the
hospital social work team manager. Assist in the production of presentation
materials using Microsoft software for the production of letters and case
reports.
-
The creation and subsequent production of the
monthly Social Work Management report.
Collect, collate and analyse complex information to produce monthly
statistics including data reports and budget clinics.
-
The typing of highly sensitive case records,
carer assessments, care management options, placement summary and
correspondence using computerised word processing packages to support safe
discharge from hospital within the priorities and timescales set by Kirklees Council.
-
To attend a variety of highly confidential and
sensitive meetings and arrange these meetings appropriately with a range of
multidisciplinary staff groups from within the Social care setting and health
care setting; (i.e. safeguarding adult meetings, care planning meetings and a
variety of other team meetings) to take detailed notes and subsequent
preparation of accurate minutes which can be used by other agencies such as
West Yorkshire Police, Her Majestys Coroner.
-
To use Social Services computerised systems to
input patient information / assessment and care plan details in order to
maintain up-to-date accurate records and statistical information. This includes maintaining the integrity of
the database by ensuring that documents are uploaded in a timely manner: -
-
Scanning of Documents
-
To create and upload documents onto Care
Director Kirklees Council systems.
-
To input service packages onto Care Director Kirklees
Council systems.
-
To ensure that cases are closed appropriately by
checking and sorting information on the Care Director Kirklees Council system.
-
To check that data on Care Director Kirklees Council
system is inputted by social workers accurately and complies with Kirklees Council,
and Trust standards. In addition,
responsible for data cleansing and data integrity of Care Director Kirklees
Council system.
-
Update Outlook calendar daily, book
appropriately, and edit as required. This function is utilised for booking
meeting rooms within the health and social care setting.
-
To provide an effective telephone service and
information to the public, patients, and staff in other agencies to enable
people to gain access to services which will identify / meet their needs.
-
To speak to relatives over the telephone
daily. There may be occasions when the
post holder may have to speak to patients and their relatives in difficult
circumstances i.e. who may have terminal illnesses or request sensitive
information which may not be allowed to share.
Job description
Job responsibilities
Key Responsibilities
-
To ensure that the systems / databases are kept up
to date in accordance with documented Kirklees Council and Dewsbury Hospital
health setting policies and procedures.
Updating and collating all information from the database including the
production of a management report.
Liaison with Health and Kirklees Council professionals to ensure the
safe and appropriate discharge of patients.
-
Responsible for tracking the progress and
monitoring of all Assessment notifications and
discharge notifications; printing off the system and ensuring accurate records
are kept and responsible for passing onto the correct Social Worker in accordance
with the Care Act 2015. Reporting any
deviances to line management.
-
To provide assistance upon request to the
hospital social work team manager. Assist in the production of presentation
materials using Microsoft software for the production of letters and case
reports.
-
The creation and subsequent production of the
monthly Social Work Management report.
Collect, collate and analyse complex information to produce monthly
statistics including data reports and budget clinics.
-
The typing of highly sensitive case records,
carer assessments, care management options, placement summary and
correspondence using computerised word processing packages to support safe
discharge from hospital within the priorities and timescales set by Kirklees Council.
-
To attend a variety of highly confidential and
sensitive meetings and arrange these meetings appropriately with a range of
multidisciplinary staff groups from within the Social care setting and health
care setting; (i.e. safeguarding adult meetings, care planning meetings and a
variety of other team meetings) to take detailed notes and subsequent
preparation of accurate minutes which can be used by other agencies such as
West Yorkshire Police, Her Majestys Coroner.
-
To use Social Services computerised systems to
input patient information / assessment and care plan details in order to
maintain up-to-date accurate records and statistical information. This includes maintaining the integrity of
the database by ensuring that documents are uploaded in a timely manner: -
-
Scanning of Documents
-
To create and upload documents onto Care
Director Kirklees Council systems.
-
To input service packages onto Care Director Kirklees
Council systems.
-
To ensure that cases are closed appropriately by
checking and sorting information on the Care Director Kirklees Council system.
-
To check that data on Care Director Kirklees Council
system is inputted by social workers accurately and complies with Kirklees Council,
and Trust standards. In addition,
responsible for data cleansing and data integrity of Care Director Kirklees
Council system.
-
Update Outlook calendar daily, book
appropriately, and edit as required. This function is utilised for booking
meeting rooms within the health and social care setting.
-
To provide an effective telephone service and
information to the public, patients, and staff in other agencies to enable
people to gain access to services which will identify / meet their needs.
-
To speak to relatives over the telephone
daily. There may be occasions when the
post holder may have to speak to patients and their relatives in difficult
circumstances i.e. who may have terminal illnesses or request sensitive
information which may not be allowed to share.
Person Specification
Experience
Essential
- Previous word processing experience in office environment.
- Experience of dealing with people from varying backgrounds.
Desirable
- Previous minute taking experience.
Skills and Abilities
Essential
- Must be able to work methodically; demonstrating attention to detail.
- Ability to prioritise own workload.
- Excellent telephone manner, demonstrate excellent communication skills.
Desirable
- Data Protection, Caldicott, Health Care Act 2015 knowledge.
Qualifications
Essential
- Advanced typing / word processing qualification equivalent to RSA III.
- NVQ Level 3 in relevant subject i.e. Business Administration or Equivalent experience working in social care/health setting.
Desirable
- A recognised IT qualification equivalent to ECDL.
- Good spoken and written English.
Person Specification
Experience
Essential
- Previous word processing experience in office environment.
- Experience of dealing with people from varying backgrounds.
Desirable
- Previous minute taking experience.
Skills and Abilities
Essential
- Must be able to work methodically; demonstrating attention to detail.
- Ability to prioritise own workload.
- Excellent telephone manner, demonstrate excellent communication skills.
Desirable
- Data Protection, Caldicott, Health Care Act 2015 knowledge.
Qualifications
Essential
- Advanced typing / word processing qualification equivalent to RSA III.
- NVQ Level 3 in relevant subject i.e. Business Administration or Equivalent experience working in social care/health setting.
Desirable
- A recognised IT qualification equivalent to ECDL.
- Good spoken and written English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
