Job summary
**INTERNAL ONLY - ONLY OPEN TO STAFF AT MID YORKSHIRE
TEACHING NHS TRUST**
An exciting opportunity has arisen for a Catering Supervisor at our Pontefract site.
We are looking for a highly motivated and committed individual to join our busy Catering Team.
Working 37.5 hours per week your shift pattern will be Mon - Fri from 09.00am to 17.00pm.
You will enjoy an array of additional benefits as a valued employee such as discounts at numerous retailers, on site parking, a great pension scheme, plus much, much more.
Main duties of the job
You will have the day to day responsibility for providing front line supervision support to all Catering staff involved in food production and food service.
You will provide a progressive day to day leadership,
control and development of a high quality catering service to client services by ensuring that Key Performance Indicators (KPI) are achieved
and maintained in line with the contract whilst still achieving the budgetary targets.
About us
We provide care and support to over half a million people in Wakefield and Kirklees in their homes, in community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).
Always striving for excellence, we are at the forefront of innovation and research and we invest in teaching and the development of our workforce.
We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and the best place to receive care.
In line with this, we welcome applicants with lived experience of providing unpaid and/or support to a family member or friend with a disability, health condition, mental health problem, addiction or other health and care need.
We have a clear vision, and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
- To recognise and promote a safe working environment, which adheres to Trust and Company's Policies. Working with the Catering Manager to identify and suggest areas where efficiency could be improved.
- To be responsible for compliance of the Company's Health & Safety policies within the catering service.
- Ensure the hygienic handling of food products throughout the food service system in accordance with statutory food hygiene legislation, the Company's Food Safety Policy and the HACCP documentation.
- To ensure that all incidents within the department are reported through the correct reporting procedure in a timely manner and that the required documentation is completed.
- To work in partnership with the Senior Management team to meet the objectives of the National Plan and the Better Hospital Food initiative.
- The Supervisor will ensure that there is a high standard of delivery, and that customer service is consistently maintained and monitored within a team of 28 staff.
- In the absence of the Catering Manager, the Supervisor will be required to take the lead in ensuring the delivery of the catering services. This will include advising the other Supervisors on issues relating to service delivery, resolving day to day operational problems which may require the planning of non-complex changes to work routines.
- To monitor and control wastage levels within the patient catering service and regularly report results to the Catering Manager.
- To promote and observe the portion control guidance whilst ensuring that all food is delivered and served in a timely, attractive and appetizing manner.
- To work operationally with the production team in the delivery of the food service as required.
- Will be required to attend and contribute to catering management meetings and on occasion, facilitate sickness and training group meetings.
- Input the non-stock food orders using the IT based system.
- To maintain the IT based Catering Management System. This will include the changing of recipes, menu changes and updating the system in relation to the HACCP (risk system) which supports the Companys Food Safety Policy and ensures its legislative obligations are met and that due diligence is maintained.
- To work on a rota basis with the other Catering Supervisors to ensure seven day a week management cover for the Staff and Visitors catering services on the site.
- Will be required to cover for the other Catering Supervisors in their designated areas of responsibility in times of sickness and absence.
- On an ongoing basis Catering Supervisors will be required to take a proactive approach to problem solving exercising initiative and judgement to ensure a high quality, safe, clean, customer focused service that is responsive to the needs of all users.
- Occasionally required to travel to other sites to attend meetings and at times of sickness and absence provide management cover.
- On an infrequent basis may be called upon to advise or attend the workplace in an emergency situation.
- Ensure all areas with the department are cleaned in line with work schedules, policy, and legislation.
- Ensure the cash management procedures are followed. Safe keeping of cash, floats, cashing up, banking and change.
- Ensure all staffs hours, overtime, holidays, and sickness are reported on the Erostering system.
- Manage all staff records on ESR.
- Check the stock take every month ensuring all purchases and stock usage are recorded correctly.
- Write follow up letters for LTS meetings and various stages of sickness meetings in line with the Trust sickness management policy.
- Refer staff to occupational health in line with the trust sickness policy.
- Purchase all stock and equipment for retail Catering in line with the Trusts procurement policies.
- Create purchase orders on the NEP system.
- Record all cash, credit/debit card takings on the NEP system.
Job description
Job responsibilities
- To recognise and promote a safe working environment, which adheres to Trust and Company's Policies. Working with the Catering Manager to identify and suggest areas where efficiency could be improved.
- To be responsible for compliance of the Company's Health & Safety policies within the catering service.
- Ensure the hygienic handling of food products throughout the food service system in accordance with statutory food hygiene legislation, the Company's Food Safety Policy and the HACCP documentation.
- To ensure that all incidents within the department are reported through the correct reporting procedure in a timely manner and that the required documentation is completed.
- To work in partnership with the Senior Management team to meet the objectives of the National Plan and the Better Hospital Food initiative.
- The Supervisor will ensure that there is a high standard of delivery, and that customer service is consistently maintained and monitored within a team of 28 staff.
- In the absence of the Catering Manager, the Supervisor will be required to take the lead in ensuring the delivery of the catering services. This will include advising the other Supervisors on issues relating to service delivery, resolving day to day operational problems which may require the planning of non-complex changes to work routines.
- To monitor and control wastage levels within the patient catering service and regularly report results to the Catering Manager.
- To promote and observe the portion control guidance whilst ensuring that all food is delivered and served in a timely, attractive and appetizing manner.
- To work operationally with the production team in the delivery of the food service as required.
- Will be required to attend and contribute to catering management meetings and on occasion, facilitate sickness and training group meetings.
- Input the non-stock food orders using the IT based system.
- To maintain the IT based Catering Management System. This will include the changing of recipes, menu changes and updating the system in relation to the HACCP (risk system) which supports the Companys Food Safety Policy and ensures its legislative obligations are met and that due diligence is maintained.
- To work on a rota basis with the other Catering Supervisors to ensure seven day a week management cover for the Staff and Visitors catering services on the site.
- Will be required to cover for the other Catering Supervisors in their designated areas of responsibility in times of sickness and absence.
- On an ongoing basis Catering Supervisors will be required to take a proactive approach to problem solving exercising initiative and judgement to ensure a high quality, safe, clean, customer focused service that is responsive to the needs of all users.
- Occasionally required to travel to other sites to attend meetings and at times of sickness and absence provide management cover.
- On an infrequent basis may be called upon to advise or attend the workplace in an emergency situation.
- Ensure all areas with the department are cleaned in line with work schedules, policy, and legislation.
- Ensure the cash management procedures are followed. Safe keeping of cash, floats, cashing up, banking and change.
- Ensure all staffs hours, overtime, holidays, and sickness are reported on the Erostering system.
- Manage all staff records on ESR.
- Check the stock take every month ensuring all purchases and stock usage are recorded correctly.
- Write follow up letters for LTS meetings and various stages of sickness meetings in line with the Trust sickness management policy.
- Refer staff to occupational health in line with the trust sickness policy.
- Purchase all stock and equipment for retail Catering in line with the Trusts procurement policies.
- Create purchase orders on the NEP system.
- Record all cash, credit/debit card takings on the NEP system.
Person Specification
Knowledge and Awareness
Essential
- Knowledge and awareness of food hygiene legislation, health and safety legislation and food allergens.
Desirable
- Working knowledge of HACCP.
Qualifications
Essential
- Level 3 Food Hygiene Certificate or willingness to work towards.
Desirable
- Qualified to NVQ Level 2 or above.
Skills & Abilities
Essential
- Sound knowledge of computer software packages i.e Word and Excel.
- Good level of literacy and numeracy skills.
- Able to work under pressure with minimum supervision.
- Able to organise and prioritise own workload.
- Able to support and lead a team.
Desirable
- Experience of retail catering.
Experience
Essential
- Previous experience of working within a catering environment.
- Previous team management experience.
Desirable
- Experience of working in an NHS environment or similar.
Personal Attributes
Essential
- Approachable and personable.
- Flexible approach to workload.
Desirable
- Interest in ongoing personal development.
Other
Essential
- Strives to improve.
- Always achieves a high standard.
Person Specification
Knowledge and Awareness
Essential
- Knowledge and awareness of food hygiene legislation, health and safety legislation and food allergens.
Desirable
- Working knowledge of HACCP.
Qualifications
Essential
- Level 3 Food Hygiene Certificate or willingness to work towards.
Desirable
- Qualified to NVQ Level 2 or above.
Skills & Abilities
Essential
- Sound knowledge of computer software packages i.e Word and Excel.
- Good level of literacy and numeracy skills.
- Able to work under pressure with minimum supervision.
- Able to organise and prioritise own workload.
- Able to support and lead a team.
Desirable
- Experience of retail catering.
Experience
Essential
- Previous experience of working within a catering environment.
- Previous team management experience.
Desirable
- Experience of working in an NHS environment or similar.
Personal Attributes
Essential
- Approachable and personable.
- Flexible approach to workload.
Desirable
- Interest in ongoing personal development.
Other
Essential
- Strives to improve.
- Always achieves a high standard.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
