Job summary
The Facilities Training Service have an exciting opportunity to welcome a Training Facilitators to their dedicated and highly motivated team.
We are looking for an experienced and dedicated trainer who has a passion and commitment to achieving the best possible training outcomes for all existing team members and new starters alike.
You will be delivering a training school of excellence for the Division of Infrastructure to support all induction, functional and mandatory training.
You should have strong administration and organisational skills and be able to communicate effectively and with confidence.
A flexible approach to work is essential as the role will require travel to all 3 of the hospital sites to support training requirements of services. The shift pattern will be 5 days over 7 on a 4 week rota and you will be required to work a night shift when training compliance is needed.
In addition to this we also offer a wide range of benefits including a great pension scheme, on site parking, an on site nursery, discounts at a vast range of retailers, a savings scheme plus much, much more.
Main duties of the job
Working closely with the Facilities Training Manager you would be responsible for onboarding all new starters, deliver first day induction training along with functional and mandatory training for roles such as housekeepers, domestics, porters and catering assistants.
Previous knowledge of these roles is not essential, however an understanding of NHS training standards would be advantageous.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
In the absence of the Facilities Manager, the post holder will monitor
the Facilities training inbox and respond and act upon any training
requirements in a timely manner.
Frequently deliver first day induction and functional training day two
and three for new employees, frequent requirement to demonstrate using physical
demonstrations including lifting, pushing and pulling of wheelchairs, beds,
trollies, scrubbing machines, regen trollies and any other equipment in line
with the moving and handling guidelines. At times, the Facilities Trainer will
work on wards mentoring new staff and staff with further training needs.
Design, develop and deliver refresher training including stop the job and
toolbox talks, daily cleaning/portering tasks on wards facilitating staff
across all three sites.
Deliver new training programmes in accordance with Trust guidelines
including the national standards of cleanliness and infection, prevention and
control.
Provide mortuary training which can be distressing when placing a patient
in the mortuary fridge.
Provide training for resus and cardiac arrest situations which can be
distressing and emotional.
Provide support to colleagues being trained in circumstances that can
rise from emotional or distressing situations.
Deliver customer care training in line with the Trust core values. Staff
may come across patients they are moving for diagnostic procedures when they
have been given upsetting news.
To provide support and guidance to the other staff trainers including
coaching and guiding newly trained trainers.
Excellent communication skills to motivate and mentor employees to ensure
a supportive learning experience delivered to people with learning difficulties
and where English is not their first language.
Assist in developing the teams strategic plan.
Identify, implement and evaluate changes to training practices and
procedures in own working area, including training programmes and discussing
the reasons with the Facilities Training Manager.
Implement policies and propose practices and procedures for the Facilities
Training Department.
The Training Facilitator will be required to have
the knowledge and technical ability to be able to undertake and teach
staff the skills necessary to complete service delivery.
The Training Facilitator will be required to have
the knowledge and technical ability to be able to undertake and teach
staff the skills necessary to complete service delivery.
Ensure equipment used to deliver the service is
of the standard required and is maintained to physical and technical
standards.
Monitor the Facilities Training inbox and respond and act upon any
training requirements co-ordinating with the line managers and organisational
development in a timely manner.
Process all onboarding passes for new operational Facilities team
employees ensuring that the new employee has everything they need for day one.
To work without direct supervision and make day to day decisions within
own remit and to use own initiative when to refer to others.
Contribute to project activities in support of the Facilities Training
team objectives.
To be responsible for co-ordinating and booking venues and ensuring
equipment is available for use.
To assist the Facilities Manager in all aspects of project implementation
as needed.
Create and provide reports/training slides to the Training Manager using
Microsoft packages.
Organise training with outside training providers specific to bespoke
training.
To support the Facilities Training Manager in planning and organising
training events within the operational services.
Take and prepare minutes for team meetings.
To maintain effective and efficient training documents and make
recommendations for improvement where appropriate.
Ensure all Facilitators are working and following all Trust policies and
guidelines plus own departmental procedures.
Responsible for ordering non and stock items maintain and checking stock
levels to reduce financial resources.
Responsible for the safe and correct use of equipment used for training
such as laptops, computers, scrubbing machines, steamers, beds, trollies,
wheelchairs and regen ovens to reduce risk of damage.
Where facility services are busy, the Training Facilitators will be
required to support portering and domestic services either with cleaning or
moving patients.
The Training Facilitators need to be flexible with both office/VDU and
training requirements of infrastructure staff. This may mean re-evaluation of
daily schedules to be respondent to individual/manager and IPC needs on either
training or reports required.
Job description
Job responsibilities
In the absence of the Facilities Manager, the post holder will monitor
the Facilities training inbox and respond and act upon any training
requirements in a timely manner.
Frequently deliver first day induction and functional training day two
and three for new employees, frequent requirement to demonstrate using physical
demonstrations including lifting, pushing and pulling of wheelchairs, beds,
trollies, scrubbing machines, regen trollies and any other equipment in line
with the moving and handling guidelines. At times, the Facilities Trainer will
work on wards mentoring new staff and staff with further training needs.
Design, develop and deliver refresher training including stop the job and
toolbox talks, daily cleaning/portering tasks on wards facilitating staff
across all three sites.
Deliver new training programmes in accordance with Trust guidelines
including the national standards of cleanliness and infection, prevention and
control.
Provide mortuary training which can be distressing when placing a patient
in the mortuary fridge.
Provide training for resus and cardiac arrest situations which can be
distressing and emotional.
Provide support to colleagues being trained in circumstances that can
rise from emotional or distressing situations.
Deliver customer care training in line with the Trust core values. Staff
may come across patients they are moving for diagnostic procedures when they
have been given upsetting news.
To provide support and guidance to the other staff trainers including
coaching and guiding newly trained trainers.
Excellent communication skills to motivate and mentor employees to ensure
a supportive learning experience delivered to people with learning difficulties
and where English is not their first language.
Assist in developing the teams strategic plan.
Identify, implement and evaluate changes to training practices and
procedures in own working area, including training programmes and discussing
the reasons with the Facilities Training Manager.
Implement policies and propose practices and procedures for the Facilities
Training Department.
The Training Facilitator will be required to have
the knowledge and technical ability to be able to undertake and teach
staff the skills necessary to complete service delivery.
The Training Facilitator will be required to have
the knowledge and technical ability to be able to undertake and teach
staff the skills necessary to complete service delivery.
Ensure equipment used to deliver the service is
of the standard required and is maintained to physical and technical
standards.
Monitor the Facilities Training inbox and respond and act upon any
training requirements co-ordinating with the line managers and organisational
development in a timely manner.
Process all onboarding passes for new operational Facilities team
employees ensuring that the new employee has everything they need for day one.
To work without direct supervision and make day to day decisions within
own remit and to use own initiative when to refer to others.
Contribute to project activities in support of the Facilities Training
team objectives.
To be responsible for co-ordinating and booking venues and ensuring
equipment is available for use.
To assist the Facilities Manager in all aspects of project implementation
as needed.
Create and provide reports/training slides to the Training Manager using
Microsoft packages.
Organise training with outside training providers specific to bespoke
training.
To support the Facilities Training Manager in planning and organising
training events within the operational services.
Take and prepare minutes for team meetings.
To maintain effective and efficient training documents and make
recommendations for improvement where appropriate.
Ensure all Facilitators are working and following all Trust policies and
guidelines plus own departmental procedures.
Responsible for ordering non and stock items maintain and checking stock
levels to reduce financial resources.
Responsible for the safe and correct use of equipment used for training
such as laptops, computers, scrubbing machines, steamers, beds, trollies,
wheelchairs and regen ovens to reduce risk of damage.
Where facility services are busy, the Training Facilitators will be
required to support portering and domestic services either with cleaning or
moving patients.
The Training Facilitators need to be flexible with both office/VDU and
training requirements of infrastructure staff. This may mean re-evaluation of
daily schedules to be respondent to individual/manager and IPC needs on either
training or reports required.
Person Specification
Knowledge and Awareness
Essential
- Microsoft suite including Excel, Outlook, Word, Power point and SharePoint.
- Awareness of own limitations.
Desirable
- Awareness of Health & Safety issues
- Awareness of Moving & Handling issues
Qualifications
Essential
- Level 3 award in education and training (RQF) or prepared to study once in employment.
- IOSH Supervising safely or be prepared to achieve within 3 months of employment.
- Food Safety Level 3 or be prepared to achieve within 3 months of employment.
Experience
Essential
- Previous training experience.
- Demonstrate ability to work and communicate professionally, verbally and in written form with internal and external customers.
- Good interpersonal and communication skills.
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Across site.
- Ability to work flexibly, quickly, and accurately.
Skills and Abilities
Essential
- Develop and maintain positive working relationships.
- Maintain a safe working environment for self and others.
- Willingness to take on tasks.
- Good interpersonal skills and able to work in a team environment.
- High organisation skills.
- Excellent communication skills.
Desirable
- Record of efficiency
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills.
Personal Attributes
Essential
- Friendly, respectful of colleagues.
Other
Essential
- Ability to satisfy Occupational Health screening. (There will be periods that involve long standing.)
- Adaptable and flexible according to the demands of the service.
- Understanding of need of maintain confidentially
Person Specification
Knowledge and Awareness
Essential
- Microsoft suite including Excel, Outlook, Word, Power point and SharePoint.
- Awareness of own limitations.
Desirable
- Awareness of Health & Safety issues
- Awareness of Moving & Handling issues
Qualifications
Essential
- Level 3 award in education and training (RQF) or prepared to study once in employment.
- IOSH Supervising safely or be prepared to achieve within 3 months of employment.
- Food Safety Level 3 or be prepared to achieve within 3 months of employment.
Experience
Essential
- Previous training experience.
- Demonstrate ability to work and communicate professionally, verbally and in written form with internal and external customers.
- Good interpersonal and communication skills.
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Across site.
- Ability to work flexibly, quickly, and accurately.
Skills and Abilities
Essential
- Develop and maintain positive working relationships.
- Maintain a safe working environment for self and others.
- Willingness to take on tasks.
- Good interpersonal skills and able to work in a team environment.
- High organisation skills.
- Excellent communication skills.
Desirable
- Record of efficiency
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills.
Personal Attributes
Essential
- Friendly, respectful of colleagues.
Other
Essential
- Ability to satisfy Occupational Health screening. (There will be periods that involve long standing.)
- Adaptable and flexible according to the demands of the service.
- Understanding of need of maintain confidentially
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).