Job summary
Clinical
Support Worker
37.5
hrs per week
Radiology
Department
Pinderfields
Hospital
Mid Yorkshire NHS Trust Radiology
departments have recognised and implemented the new roles needed to deliver the
services of the future and are looking for a suitable candidate with a patient/
NHS background to work as a clinical support worker in the General X -ray
department at Pinderfields hospital.
Clinical support workers undertake a
variety of roles which include administrative and patient care duties working
closely and assisting radiographers in the clinical setting. A good standard of
secondary education and basic computer skills are essential.
Hours of work include a mix of
9-5pm, 8.30-5pm and 8.30-8pm Monday to Friday. There is an expectation to work
bank holidays as the department works 24hrs 7 days a week.
If you are enthusiastic, caring and
enjoy working in a busy clinical environment this may be the opportunity for
you.
Mid
Yorkshire Hospitals are well placed along the M62 and M1 corridors with good
links to Leeds and Sheffield.
For
further information please contact, Anne Thompson Team leader, 01924 541571 Email:
anne.thompson5@nhs.net
**Interviews will be held on 19th of December 2024**
Main duties of the job
- To undertake patient care duties to enable a patient focused service
- To work clinically in X-ray, DXA and Fluoroscopy rooms with the aim of supporting radiographers and radiologists
- To help ensure high standards of cleanliness are maintained in the department
- To perform some administrative duties to support the department in running efficiently
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our three
hospital sites at Pontefract, Dewsbury, and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If you
share our values and you want to make a difference to the lives of our patients
and their families and carers, we would love to hear from you.
Job description
Job responsibilities
In relation to patient care the post holder will ensure that every effort is made to maintain patient safety and wellbeing.
The post holder will ensure that the environment and equipment is fit for purpose to reduce the incidence of hospital acquired infection. E.g. cleaning rooms after use, wiping equipment, changing linen.
The post holder will work as part of a team to ensure the department is appropriately stocked, inc. stock taking, ordering, and storing of stock.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help and assist the radiographer to position the patient as appropriate and under the direction of the radiographer.
The post holder will undertake general observation of patients and report any concerns to the radiographers or medical staff.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder may be asked to support reception if required. They will ensure that patients are greeted and directed to the appropriate waiting areas. Reception duties involve dealing with telephone enquires to standards set by the directorate.
The post holder will liaise with wards and departments to arrange timely transfer of in patients to the radiology department.
The post holder will deal with enquiries efficiently and ask for advice if unsure how to proceed.
The post holder will ensure that patient documentation is administered efficiently using the Radiology Information System and the PAS system in order that accurate waiting list and activity information can be generated.
The post holder will be conversant in email and Microsoft office in order that written communication is undertaken in a timely manner.
Job description
Job responsibilities
In relation to patient care the post holder will ensure that every effort is made to maintain patient safety and wellbeing.
The post holder will ensure that the environment and equipment is fit for purpose to reduce the incidence of hospital acquired infection. E.g. cleaning rooms after use, wiping equipment, changing linen.
The post holder will work as part of a team to ensure the department is appropriately stocked, inc. stock taking, ordering, and storing of stock.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help and assist the radiographer to position the patient as appropriate and under the direction of the radiographer.
The post holder will undertake general observation of patients and report any concerns to the radiographers or medical staff.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder may be asked to support reception if required. They will ensure that patients are greeted and directed to the appropriate waiting areas. Reception duties involve dealing with telephone enquires to standards set by the directorate.
The post holder will liaise with wards and departments to arrange timely transfer of in patients to the radiology department.
The post holder will deal with enquiries efficiently and ask for advice if unsure how to proceed.
The post holder will ensure that patient documentation is administered efficiently using the Radiology Information System and the PAS system in order that accurate waiting list and activity information can be generated.
The post holder will be conversant in email and Microsoft office in order that written communication is undertaken in a timely manner.
Person Specification
Experience
Essential
Desirable
- Hospital or GP practice experience.
- Appointment making.
- Contact with patients.
- Experience of dealing with peaks and troughs of workload, including periods of heavy demand.
Qualifications
Essential
- A reasonable standard of secondary education
Desirable
- NVQ Level 2
- IT skills and qualifications
Knowledge and Awareness
Essential
- Awareness of own limitations
Desirable
- Knowledge of Health and Safety at Work, COSHH, and Minimal Handling
Skills and Abilities
Essential
- Basic computer literacy.
- Ability to work accurately under pressure.
- Ability to receive and communicate information verbally and in writing.
Desirable
- Familiarity with computer use for Radiology Information Systems.
- Familiarity with PACS.
Behavioural and Personal Attributes
Essential
- Good team membership skills.
- Ability to act diplomatically in sensitive situations involving patients or staff.
- Punctuality.
- Well organised and able to follow instructions accurately.
- Clean and tidy appearance. A willingness to abide by the Trusts Equality and Diversity Policy A willingness to abide by the Trusts Health and Safety Policy.
Person Specification
Experience
Essential
Desirable
- Hospital or GP practice experience.
- Appointment making.
- Contact with patients.
- Experience of dealing with peaks and troughs of workload, including periods of heavy demand.
Qualifications
Essential
- A reasonable standard of secondary education
Desirable
- NVQ Level 2
- IT skills and qualifications
Knowledge and Awareness
Essential
- Awareness of own limitations
Desirable
- Knowledge of Health and Safety at Work, COSHH, and Minimal Handling
Skills and Abilities
Essential
- Basic computer literacy.
- Ability to work accurately under pressure.
- Ability to receive and communicate information verbally and in writing.
Desirable
- Familiarity with computer use for Radiology Information Systems.
- Familiarity with PACS.
Behavioural and Personal Attributes
Essential
- Good team membership skills.
- Ability to act diplomatically in sensitive situations involving patients or staff.
- Punctuality.
- Well organised and able to follow instructions accurately.
- Clean and tidy appearance. A willingness to abide by the Trusts Equality and Diversity Policy A willingness to abide by the Trusts Health and Safety Policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
