Job summary
An exciting opportunity has arisen to appoint a Digital Trainer on a fixed term basis to cover maternity leave
The postholder will work alongside a team of Digital Trainers to primarily review and develop technology enhanced learning (TEL) content
Experience of working in a Digital Training environment would be advantage as well as experience of using digital systems in a healthcare setting.
The postholder should be highly motivated, with the ability to engage with colleagues in a wide variety of roles.
Main duties of the job
The postholder will work alongside a team of Digital Trainers to provide digital training for staff working at Mid Yorkshire Teaching Trust (MYTT)
The role will primarily focus on the development of digital learning content using a variety of multi-media resources such as eLearning, videos, webinars, online assessments etc
You will work closely with colleagues in Digital Services but will also be required to engage with subject matter experts in the wider organisation
Ensure robust governance is in place when developing content prior to publication
Responsibility for the management of the TEL workplan, working closely with the Digital Training Team Leader and Head of Service to prioritise and deliver tasks
Monitor the effectiveness of digital learning content to make recommendations for future developments, but also to ensure that this content is meeting the educational needs of users
Provide training and development support to colleagues in the production of digital learning content
Represent the team at local and national events
Manage digital learning content on our Learning Management System (LMS)
Review, critique and adapt content provided by external sources for use in MYTT
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Provide assistance to users of the Trusts
Digital Learning Centres.
Use complex and specialist knowledge of clinical and desktop systems,
eg eCamis, Symphony, SystmOne, eMeds,
PPM, eObs, Microsoft Office and extensive knowledge of working practices
throughout the organisation to deliver competency based training.
Design and develop digital learning solutions,
including videos and eLearning to ensure the 24/7 requirements of our workforce
are met.
Utilise the Learning Management System (LMS)
effectively to host and track learning completion.
Develop knowledge of Systems by attending
relevant Train-the-Trainer programmes both in-house or external.
Promote and prepare an effective learning environment to
include setup of rooms, IT Equipment and training environments.
Utilise a variety of training methodologies to meet the needs
of individuals, making adjustments where necessary to take into account learning
styles, skill levels, educational, physical and language barriers.
Develop and continually review training scripts
to ensure that they reflect realistic scenarios in line with Trust-wide and
local processes.
Develop assessments to provide assurance of an
individuals competency. Where
competency is not demonstrated recommend a learning path to ensure the
individual meets the required standard.
Instigate strategies that enthuse and motivate learners
to ensure that they achieve positive learning outcomes.
Provide cover for the Digital Training Administrator,
ensuring that staff are booked onto the correct course and appropriate
confirmation communications are sent.
This involves use of the Oracle Learning System (OLM) to manage new and
existing bookings.
Upload course support materials to the Trust
intranet (SharePoint). Ensuring they are version controlled and reviewed on a
regular basis. Liaise closely with the
Digital Systems Team to align materials to system upgrades.
Ensure all learners complete the course
evaluation and that this is reviewed and any modifications to the course or
personal performance are addressed.
Respond to learner questions and resolve any
barriers to learning that may arise, escalating issues or concerns to the Head
of Digital Training & iServices where necessary.
Work closely with other Trust Teams, eg Data Quality,
Information Management, Digital Systems Teams to ensure that our programmes
incorporate key learning objectives, eg frequent DQ errors.
Ensure all training is delivered in compliance with the
policies and procedures of the Trust, Divisions, Departments and other external
organisations.
Be involved in end stage user acceptance testing (UAT) of Digital
Systems to ensure that associated training materials are fit for purpose and
published prior to go live.
Attend all relevant meetings both internal and external as
and when required.
Communicate effectively and professionally with staff at all
levels within the Trust. Receive, understand and communicate complex
information.
Contribute to an active team learning environment which
includes sharing expertise and training with other members of the team.
Contribute to the effective communication of key messages;
this may involve the creation of flyers, videos, newsletters or direct face to
face communication via presentations, floor walking, information stands, etc.
Ensure that Information Governance guidelines
are incorporated into relevant course outlines.
The postholder will be responsible for managing
their own workload within agreed timescales.
Respond to users who have logged helpdesk
training calls, in a timely fashion.
Operate on a flexible basis to accommodate the
needs of out of hours users of the service.
Work across all Trust sites to provide training
to all staff areas.
Be actively involved in marketing the Digital Training
service, eg Staff Benefits Road Show, Learning at Work Week, Corporate
Inductions.
To undertake any other duties commensurate with the role and
grade.
Job description
Job responsibilities
Provide assistance to users of the Trusts
Digital Learning Centres.
Use complex and specialist knowledge of clinical and desktop systems,
eg eCamis, Symphony, SystmOne, eMeds,
PPM, eObs, Microsoft Office and extensive knowledge of working practices
throughout the organisation to deliver competency based training.
Design and develop digital learning solutions,
including videos and eLearning to ensure the 24/7 requirements of our workforce
are met.
Utilise the Learning Management System (LMS)
effectively to host and track learning completion.
Develop knowledge of Systems by attending
relevant Train-the-Trainer programmes both in-house or external.
Promote and prepare an effective learning environment to
include setup of rooms, IT Equipment and training environments.
Utilise a variety of training methodologies to meet the needs
of individuals, making adjustments where necessary to take into account learning
styles, skill levels, educational, physical and language barriers.
Develop and continually review training scripts
to ensure that they reflect realistic scenarios in line with Trust-wide and
local processes.
Develop assessments to provide assurance of an
individuals competency. Where
competency is not demonstrated recommend a learning path to ensure the
individual meets the required standard.
Instigate strategies that enthuse and motivate learners
to ensure that they achieve positive learning outcomes.
Provide cover for the Digital Training Administrator,
ensuring that staff are booked onto the correct course and appropriate
confirmation communications are sent.
This involves use of the Oracle Learning System (OLM) to manage new and
existing bookings.
Upload course support materials to the Trust
intranet (SharePoint). Ensuring they are version controlled and reviewed on a
regular basis. Liaise closely with the
Digital Systems Team to align materials to system upgrades.
Ensure all learners complete the course
evaluation and that this is reviewed and any modifications to the course or
personal performance are addressed.
Respond to learner questions and resolve any
barriers to learning that may arise, escalating issues or concerns to the Head
of Digital Training & iServices where necessary.
Work closely with other Trust Teams, eg Data Quality,
Information Management, Digital Systems Teams to ensure that our programmes
incorporate key learning objectives, eg frequent DQ errors.
Ensure all training is delivered in compliance with the
policies and procedures of the Trust, Divisions, Departments and other external
organisations.
Be involved in end stage user acceptance testing (UAT) of Digital
Systems to ensure that associated training materials are fit for purpose and
published prior to go live.
Attend all relevant meetings both internal and external as
and when required.
Communicate effectively and professionally with staff at all
levels within the Trust. Receive, understand and communicate complex
information.
Contribute to an active team learning environment which
includes sharing expertise and training with other members of the team.
Contribute to the effective communication of key messages;
this may involve the creation of flyers, videos, newsletters or direct face to
face communication via presentations, floor walking, information stands, etc.
Ensure that Information Governance guidelines
are incorporated into relevant course outlines.
The postholder will be responsible for managing
their own workload within agreed timescales.
Respond to users who have logged helpdesk
training calls, in a timely fashion.
Operate on a flexible basis to accommodate the
needs of out of hours users of the service.
Work across all Trust sites to provide training
to all staff areas.
Be actively involved in marketing the Digital Training
service, eg Staff Benefits Road Show, Learning at Work Week, Corporate
Inductions.
To undertake any other duties commensurate with the role and
grade.
Person Specification
Experience
Essential
- Experience of designing leaflets, posters and booklets
- Experience of delivering training either formal or informal
- Experience of engaging with staff on a 1:1 or group basis
- Experience of developing, editing and publishing digital learning content using a variety of multi-media resources
Desirable
- Experience of using a Learning Management System
- Experience of course design
- Experience of course delivery
- Experience of training needs analysis (TNA)
- Experience of developing e-learning solutions
Knowledge and Awareness
Essential
- Knowledge and use of a Clinical system, eg Patient Administration system
- Knowledge and use of Microsoft Office applications
Desirable
- Knowledge of NHS patient flow
Qualifications
Essential
- Educated to degree level or equivalent experience
- ECDL or equivalent
Desirable
- Recognised training or teaching qualification
- Microsoft Office Specialist
- Trainer accreditation programme (TAP)
Person Specification
Experience
Essential
- Experience of designing leaflets, posters and booklets
- Experience of delivering training either formal or informal
- Experience of engaging with staff on a 1:1 or group basis
- Experience of developing, editing and publishing digital learning content using a variety of multi-media resources
Desirable
- Experience of using a Learning Management System
- Experience of course design
- Experience of course delivery
- Experience of training needs analysis (TNA)
- Experience of developing e-learning solutions
Knowledge and Awareness
Essential
- Knowledge and use of a Clinical system, eg Patient Administration system
- Knowledge and use of Microsoft Office applications
Desirable
- Knowledge of NHS patient flow
Qualifications
Essential
- Educated to degree level or equivalent experience
- ECDL or equivalent
Desirable
- Recognised training or teaching qualification
- Microsoft Office Specialist
- Trainer accreditation programme (TAP)
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
