Job summary
As a cornerstone to the delivery of the
Trust's Digital Strategy, the EPR Programme and projects will underpin
everything we do for our patients and carers, people, and communities, as
well as creating a working environment that enables our staff to deliver the
best care they can, every day. Key to the success of the EPR will be the
engagement and involvement of service users and staff in building, then
delivering the transformation.
Digital Services provide core functions to
the Trust ranging from technical support, system administration, training and
project management.
The post holder will lead and facilitate all matters
relating to change management and benefits, particularly in the clinical arena,
to support the delivery of the Benefits Strategy and the overall IM&T
Strategy. The post holder will be responsible for leading the change management
requirements of IT Services.
Main duties of the job
The post holder will lead the process of identifying the
impact and optimisation of new systems, throughout the project lifecycle in
conjunction with services. The post
holder will support staff to ensure benefits management processes have been
adopted, creating a benefits culture within the Trust. The post holder will assist in the
specification of any new developments associated with implementation of
systems.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Key Responsibilities
Lead and manage the IT services change
management programme, as directed by the Head of IT Programme Management and or
Associate Director of IT.
Lead and manage the Information Directorates Change
Management Team including Change Workstream role.
Interpret service
requirements and identify the changes required to the business processes for
the implementation of systems, ensuring the interests of sponsoring groups are
met by the programme/projects.
Responsible for
defining benefits on behalf of the Senior Responsible Officer, assessing
progress towards realisation and achieving measured improvements.
Work with
Directorate, Departmental Managers and their staff to identify areas where
changes in working practice would be beneficial.
Share
intelligence on gap between current service offerings and future requirements
Work with service
departments and the Information Services teams to provide advice on potential
system solutions.
Work in conjunction with Directorate/Departmental
Managers and Project Managers to ensure the benefits management process are
incorporated into project plans.
Define the Change programme, in particular the review
process to ensure that working practice change to meet the requirements of the
service departments and makes best use of the chosen systems.
Please check the job description for the full responsibilities for this role.
Job description
Job responsibilities
Key Responsibilities
Lead and manage the IT services change
management programme, as directed by the Head of IT Programme Management and or
Associate Director of IT.
Lead and manage the Information Directorates Change
Management Team including Change Workstream role.
Interpret service
requirements and identify the changes required to the business processes for
the implementation of systems, ensuring the interests of sponsoring groups are
met by the programme/projects.
Responsible for
defining benefits on behalf of the Senior Responsible Officer, assessing
progress towards realisation and achieving measured improvements.
Work with
Directorate, Departmental Managers and their staff to identify areas where
changes in working practice would be beneficial.
Share
intelligence on gap between current service offerings and future requirements
Work with service
departments and the Information Services teams to provide advice on potential
system solutions.
Work in conjunction with Directorate/Departmental
Managers and Project Managers to ensure the benefits management process are
incorporated into project plans.
Define the Change programme, in particular the review
process to ensure that working practice change to meet the requirements of the
service departments and makes best use of the chosen systems.
Please check the job description for the full responsibilities for this role.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional and or managerial qualification.
- Evidence of regular attendance at relevant training and professional development, events and activities
Desirable
- Project management qualification, ideally PRINCE2 Practitioner
- Service improvement qualification
Experience
Essential
- Experience of diverse major NHS projects
- Experience of working independently and in a team orientated collaborative environment.
- Experience of working in a clinical environment
Desirable
- Experience of working within IT projects
- Previous experience working in the Trust
- Previous experience working with an EPR or EPR implementation
Skills and Abilities
Essential
- Have a keen interest in IT.
- Ability to interact with various groups of staff.
- Be passionate about excellent patient care.
- Ability to identify areas for collaborative working where there may be resistance to change.
- Ability to take the lead business change specialist role in IT projects.
- Ability to work under pressure to meet the requirements of conflicting deadlines and targets.
- Flexible, well organized and self-motivated
- Ability to plan and implement new ways of working.
- Ability to problem solve.
- Highly developed communication skills (verbal and written)
Desirable
- Excellent presentation skills
- The ability to facilitate workshops/forums in a scripted and non-scripted environment.
- Ability to use Microsoft Office products.
- Change management/service improvement experience
- Ability to proactively provide information to support planning and decision making.
Knowledge and Awareness
Essential
- Knowledge of health service management, including change management/service improvement processes and redesign
- Awareness of own limitations.
Desirable
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional and or managerial qualification.
- Evidence of regular attendance at relevant training and professional development, events and activities
Desirable
- Project management qualification, ideally PRINCE2 Practitioner
- Service improvement qualification
Experience
Essential
- Experience of diverse major NHS projects
- Experience of working independently and in a team orientated collaborative environment.
- Experience of working in a clinical environment
Desirable
- Experience of working within IT projects
- Previous experience working in the Trust
- Previous experience working with an EPR or EPR implementation
Skills and Abilities
Essential
- Have a keen interest in IT.
- Ability to interact with various groups of staff.
- Be passionate about excellent patient care.
- Ability to identify areas for collaborative working where there may be resistance to change.
- Ability to take the lead business change specialist role in IT projects.
- Ability to work under pressure to meet the requirements of conflicting deadlines and targets.
- Flexible, well organized and self-motivated
- Ability to plan and implement new ways of working.
- Ability to problem solve.
- Highly developed communication skills (verbal and written)
Desirable
- Excellent presentation skills
- The ability to facilitate workshops/forums in a scripted and non-scripted environment.
- Ability to use Microsoft Office products.
- Change management/service improvement experience
- Ability to proactively provide information to support planning and decision making.
Knowledge and Awareness
Essential
- Knowledge of health service management, including change management/service improvement processes and redesign
- Awareness of own limitations.
Desirable
