Job summary
Consistent, high quality, timely and comprehensive information underpins sound decision making at every level in the NHS and contributes to the improvement of both health care and organisational efficiency. It is therefore necessary that any electronically stored data that may be used to support decision making is accurate.
Main duties of the job
The Data Quality Clerks main responsibility is to contribute to the improvement of patient demographic and outpatient procedure data within the Trusts Patient Administration System (PAS).
Demographic data held on our administration and clinical systems allows the Trust to contact and communicate with our patients in multiple ways. Outpatient procedural data held our administration system allows the Trust to monitor efficiency of outpatient clinics, charge accurately for any procedures undertaken in clinic and accurately record this against the patient record within the Trust Patient Administration system. Therefore maintaining the highest possible data quality for this data is crucial.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
- To investigate and correct patient demographic and outpatient procedure data errors which are reported by other departments or from the Data Quality Teams suite of routine reports.
- Follow departmental training and SOPs to undertake all data corrections and data updates accurately and timely.
- As per the departmental SOPs where relevant use recommended available information resources to complete missing information on the PAS e.g. GP code, postcode, ethnic category, OP Procedure OPCS Codes.
- Investigate and correct where possible rejected records from the NHS number batch tracing process.
- Investigate and correct where possible rejected OPCS procedure records from the HRG grouping process using the Outpatient Outcome forms as a guide for agreed codes.
- On occasions request and review case notes to check the data is consistent within PAS.
- When required, log and resolve queries and discrepancies identified from checks with the National Back Office.
- Follow guidelines for always working with confidential data.
- Understand assured information standard definitions as referenced in the NHS Data Model and Dictionary.
- Awareness of nationally defined deadlines/submission dates.
- Using MS office tools such as Excel or Word to record any data errors corrected in the agreed manner to allow reporting on such errors to be undertaken.
- Develop relationships with key customers to promote PAS PMI data quality
- Attend and participate in regular data quality meetings.
Job description
Job responsibilities
- To investigate and correct patient demographic and outpatient procedure data errors which are reported by other departments or from the Data Quality Teams suite of routine reports.
- Follow departmental training and SOPs to undertake all data corrections and data updates accurately and timely.
- As per the departmental SOPs where relevant use recommended available information resources to complete missing information on the PAS e.g. GP code, postcode, ethnic category, OP Procedure OPCS Codes.
- Investigate and correct where possible rejected records from the NHS number batch tracing process.
- Investigate and correct where possible rejected OPCS procedure records from the HRG grouping process using the Outpatient Outcome forms as a guide for agreed codes.
- On occasions request and review case notes to check the data is consistent within PAS.
- When required, log and resolve queries and discrepancies identified from checks with the National Back Office.
- Follow guidelines for always working with confidential data.
- Understand assured information standard definitions as referenced in the NHS Data Model and Dictionary.
- Awareness of nationally defined deadlines/submission dates.
- Using MS office tools such as Excel or Word to record any data errors corrected in the agreed manner to allow reporting on such errors to be undertaken.
- Develop relationships with key customers to promote PAS PMI data quality
- Attend and participate in regular data quality meetings.
Person Specification
Personal Attributes
Essential
- Effective team player.
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Enthusiastic.
- Adaptable and flexible.
- Willingness to gain knowledge and develop professionally.
Desirable
- Proven ability to prioritise and work efficiently.
- Experience of working both independently and in a team orientated collaborative environment.
Skills and Abilities
Essential
- IT and keyboard skills.
- Competent user of the intermediate functions of Microsoft Excel/Access/Word.
- Good written and verbal communication skills.
- Methodical with strong attention to accuracy and detail.
- Ability to work accurately under pressure to meet deadlines.
Desirable
- Good data verification skills to check for accuracy of input.
Knowledge and Awareness
Essential
- An awareness of the importance of Confidentiality in a health care setting.
- Recognition of own limitations.
Desirable
- Knowledge of Local Patient Information systems/Databases, including NHS Data Dictionary and NHS Information standards.
- Understanding of national policy, guidance, and legislation in relation to patient information.
- Perception of NHS data quality issues.
Experience
Essential
- Proven ability to prioritise and work efficiently.
- Experience of working both independently and in a team orientated collaborative environment.
Desirable
- Worked in a Health Care Environment.
- Working in data entry, data quality, health information or health care records experience.
Qualifications
Essential
- To have already achieved GCSE English Language Grade 3-9 (or A-D) and GCSE Maths Grade 3-9 (or A-D).
Person Specification
Personal Attributes
Essential
- Effective team player.
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Enthusiastic.
- Adaptable and flexible.
- Willingness to gain knowledge and develop professionally.
Desirable
- Proven ability to prioritise and work efficiently.
- Experience of working both independently and in a team orientated collaborative environment.
Skills and Abilities
Essential
- IT and keyboard skills.
- Competent user of the intermediate functions of Microsoft Excel/Access/Word.
- Good written and verbal communication skills.
- Methodical with strong attention to accuracy and detail.
- Ability to work accurately under pressure to meet deadlines.
Desirable
- Good data verification skills to check for accuracy of input.
Knowledge and Awareness
Essential
- An awareness of the importance of Confidentiality in a health care setting.
- Recognition of own limitations.
Desirable
- Knowledge of Local Patient Information systems/Databases, including NHS Data Dictionary and NHS Information standards.
- Understanding of national policy, guidance, and legislation in relation to patient information.
- Perception of NHS data quality issues.
Experience
Essential
- Proven ability to prioritise and work efficiently.
- Experience of working both independently and in a team orientated collaborative environment.
Desirable
- Worked in a Health Care Environment.
- Working in data entry, data quality, health information or health care records experience.
Qualifications
Essential
- To have already achieved GCSE English Language Grade 3-9 (or A-D) and GCSE Maths Grade 3-9 (or A-D).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
