Supply Chain Manager

Job responsibilities

Key Responsibilities

To produce accurate KPIs and monitor the performance of the procurement operational team and highlight issues and make recommendations for improvement.

Build professional relationships with all stakeholders. Initiate and lead change to enable all enhance expertise and build own and the teams capability and potential. Develop a culture of flexibility and rotate staff to achieve fast and efficient delivery for clients and organise staff and work practices to achieve maximum efficiencies.

Proactively lead the Procurement operational team and associated systems ensuring compliance with legislation, national and local policies.

Ensure all materials management services (mat man, top up put-away, theatre stock) are maintained and developed to support an integrated supply chain ensuring goods flow for the point of origin to point of use in the most cost-effective method.

To contribute to the continuous development and performance of the Supplies Department by participating in development activities and by suggesting areas of departmental and personal improvement.

To develop detailed plans for the roll out of e-procurement Trust wide providing update and reports to the Head of Supplies and Procurement on milestones and timescales.

Responsible for the line management of staff undertaking roles in supply chain and e-procurement, ensuring all personnel are performing effectively. Responsible for monitoring operational performance of the team and takes appropriate action if standards are not met.

To undertake the management and development of a competent and committed team capable of translating customer needs into delivered goods and services in line with Trust and Departmental objectives and targets, using skills and competency gap analysis tools. Develop a strong culture of teamwork and communicate change initiatives. Share best practice and work as one team.

To undertake line management responsibility for all staff within their responsibility, including attendance and sickness management and referrals as appropriate. To undertake Disciplinary and Grievance procedures with support if appropriate. To be responsible for recruitment and selection for the team. To implement HR policies and procedures across and ensure all staff attend training programmes. The role requires the ability to understand and interpret policy to ensure fairness for all operational staff within their responsibility and understanding other roles and responsibilities within the department.

To ensure delivery of data submissions for NHSE are delivered by the appropriate person in a timely fashion.

In conjunction with stakeholders, review supply chain activities to ensure opportunities to consolidate and aggregate expenditure and replenishment processes are optimised. Manage the supply chain service and ensure all goods are supplied through cost efficient routes.

To work with colleagues in clinical procurement to ensure transition of product changes and substitutions to clinical teams, ensuring patient safety is maintained.

The post holder will actively engage with clinicians and suppliers to understand the products which are supplied through this department, continuously increasing their knowledge of the items and services supplied. To define process for expediting ensure it is agreed and adhered to, which include which categories are prioritised, frequency and to work both proactively as well as reactively.

Take an active role in developing the annual work plan including waste reduction by identifying waste reduction opportunities and being accountable for the delivery of assigned waste reduction opportunities both individually and for the operational team. Ensure client engagement plans align with the workplans. Ensure team and individual activities align to the workplan. Timely reporting of reporting of waste reduction.

To have responsibility for all standard operating procedures, including systems, internal process. To have responsibility for training manuals for all elements of the supply chain and how it is used. To ensure that the team works to these standards.

Overseas the e-procurement, catalogue and purchase order information system for the department. Overseas the quality of purchase order data and catalogue compliance for the department. To be a super user for all systems. To be a point of escalation for all system issues.

Support all in the use of and interpretation of data and information systems so that staff can retrieve and access robust reliable data that underpins purchasing decisions.

To develop detailed plans for the roll out of e-procurement Trust wide providing update and reports to Purchasing Manager and Head of Procurement and Supplies on milestones and timescales.

To meet internal stakeholder requirements by demonstrating best value for money through compliance with existing contracts, and by actively managing the marketplace to ensure continuity of supply and no service or supply interruption. To liaise and consult with departments, colleagues, industry, NHS Trusts, and other relevant organisations as appropriate to ensure a sound and effective procurement service.

Engage successfully with clinical/managerial/end users.

To be responsible for any datix incidents relating to products are investigated and resolved in a timely fashion.

Escalate changes that impact on the work of the team.

To participate and support clinical procurement on implementation of sustainable initiatives.

To promote best value procurement and seek out innovative opportunities to improve sustainable procurement and the NHS net zero programme.

To lead on net zero for materials management looking specifically at waste in the supply chain and carbon footprint which forms part of the NHS green plan (indirect emissions that occur in producing and transporting goods and services, including the full supply chain). To participate and support clinical procurement on implementation of sustainable initiatives.

Assessing the whole supply chain and distribution routes for products and services addressing and evaluating carbon reduction and making recommendations for change and providing evidence for change.

To be responsible for all product changes being communicated through appropriate channels, such as internet (supplies pages), bulletin, meetings. To actively keep the supplies intranet page updated with product information as appropriate.

Attend meetings and contribute expertise as appropriate and provide information and analysis as appropriate.

To work across WYAAT / ICS and develop a partnership approach to securing best practice procurement and maintaining and / or developing systems and processes for efficiency.

To contribute to the continuous development and performance of the Supplies Department by participating in development activities and by suggesting areas of departmental and personal improvement.

To create a positive culture within the Department and through effective communication with customers which will ensure the delivery of a professional purchasing and supply service.

To ensure that a good working relationship is maintained between all members of the Purchasing Team and associated departments.

Ensure that the team undertake high quality and accurate work and work within the trust Standard Financial Instructions and Standing Orders.

To ensure the appropriate ethics/behaviour in transacting public business and display a high standard of conduct and professional approach when in contact with both internal/external customers and suppliers.

Answer queries and resolve complaints promptly and provide professional advice and support to all users.

Assists with the implementation of Supplies policies and objectives as set out by the Head of Supplies and general requirements as set out by the Department of Health / NHSI.

Ensures that health and safety audits and risk assessments are carried out and any actions are completed.

Undertakes project work as required.

Deputise as needed.

Experience

Essential

• Proven experience of managing a team and delivering to agreed targets.
• Experience in assisting and supporting a diverse, multi-functional service.
• Experience in efficiency and service improvement with skills in change management and / or project management.

Desirable

• Experience in a commercial or public sector purchasing environment.
• Experience of procurement procedures including e-procurement and supply chain logistics.

Qualifications

Essential

• Qualified to degree level in relevant subject and Relevant post graduate qualification or CIPS or CLIT level 6.

Desirable

• Working towards or willingness to work towards masters degree or professional qualification.
• Project management qualification.

Knowledge and Awareness

Essential

• Proven Understanding of Procure to Pay procedures gained through working in a Procurement, Supply chain or Finance environment.
• Recognise the need to engage others in discussions about proposed changes and explain the reasons and benefits.
• Effective procurement and contract management.
• Effective project management.
• Knowledge of NHS Supply Chain and or clinical evaluation.
• Awareness of own limitations.

Desirable

• Understanding of Business in the NHS.
• Understanding of NHS accountability and governance.

Personal Attributes

Essential

• Motivated and builds partnerships.
• Ability to communicate effectively at all levels of staff within the
• organisation.
• Remains effective under workload pressures.
• Multi-tasking with flexible working ability.
• Optimistic with a positive outlook and has Can do attitude.

Other

Essential

• Technical expertise / Microsoft.

Skills and Abilities

Essential

• Excellent verbal, written, literacy and numeric skills.
• IT skills system based procurement solutions.
• Personal organisational skills with the ability to plan and prioritise.

Desirable

• Inventory Management Systems.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).