Job summary
A fantastic opportunity has arisen to work with the Mid Yorkshire Teaching NHS Trust's Complex Needs team. The Complex Needs team is a fast paced, forward thinking, and a national award-winning team.
The team is expanding to include 11 Enhanced Care Support Workers who will provide an enhanced level of care to patients with behaviours that challenge or for those at high risk of absconding.
Main duties of the job
The
post holder will support patient safety as planned and directed by the Enhanced
Care Coordinator by providing enhanced care to patients assessed as requiring
RED Enhanced Care due to a risk to themselves or others, and to those detained
under the Mental Health Act.
The
post holder is responsible for maintaining high standards of care and providing
services in accordance with the Trusts declared values and principles to
support the nursing team in the delivery of patient care.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Key Responsibilities
- To support patient
safety in accordance with the patients care plan, and as delegated by members
of the multidisciplinary team. To meet the patients identified treatment and
care needs as prescribed in the care plan, ensuring high standards of patient
centred care are delivered.
- To maintain
confidentiality, privacy, and dignity in relation to the patients and their
treatment at all times.
- Deal with patients, on
a face-to-face basis, in circumstances involving violent/aggressive behaviour
using the application of conflict resolution techniques.
- To work effectively as
part of the team, liaising closely with all members of the inter-professional
team, care staff and other staff as appropriate.
- If (or when) required, apply control and restraint
techniques as per the Maybo training to fulfil the duties and responsibilities
of the role.
- To use resources effectively by prioritising daily caseload to maximise
the benefit to patients.
- To undertake duties as
directed by a qualified health care professional.
- To undertake frequent therapeutic handling and
moving of patients with aids (as needed) and equipment utilising moderate
physical effort within clinical and non-clinical settings. This may involve
bending, kneeling or frequent repetitive activities often in confined spaces.
- Contribute to the clinical governance plan and
objectives, maintain an awareness of the NHS modernisation agenda; ensure
practice is up to date and that high quality clinical care and support is
delivered to patients, relatives and carers promoting independent dignity and
choice.
- To have basic awareness of the Mental Health Act
and the Mental Capacity Act, working to the principles of each Act. and seeking
support from specialist advisors in the Trust
- To clearly communicate timely, accurate and
relevant information regarding patient care with patients, their families and
carers, other professionals, and services, to ensure seamless, quality care and
to empower patients to become partners in their care.
- To maintain standards in organising health
information, to safeguard the confidentiality of patient information, be aware
and comply with policies, practices and legislation that affect the practice of
the Nursing Service. Also, to ensure accurate record keeping, file management
and profiling data.
- To maintain standards in ongoing health
information, both electronic and paper based, ensuring safe keeping and
confidentiality accurate record keeping of relevant data and profiling.
- To participate and contribute to the development
of partnership working; in order to positively influence the development of
services, through maintaining an awareness of multi-disciplinary agencies
within the community. To ensure effective seamless patient care across partner
organisations
- To contribute towards the effective and positive
working atmosphere of the team and be involved in a 24-hour service.
- To monitor and maintain health and security of
self and patients in the working area. To identify and report changes that may
increase risk to staff, patients, and carers, escalating concerns to the named
in charge nurse for the shift
- To maintain job competencies through continuous
professional development and attendance on relevant courses
- To undertake relevant additional training to
enhance knowledge and skills and to utilise their Level 3 qualification to
fulfil the duties and responsibilities of this role.
- To participate in Appraisal process in accordance
with the Knowledge and Skills Framework.
- To undertake all mandatory / essential training as
required by the Organisation.
- To adhere to the lone worker policy in order to
minimise the potential risks associated with working in the community.
- To adhere to Organisational Policies, procedures, and protocols to
promote the highest quality of care within the patient experience.
- To travel independently between sites on a daily
basis, due to the expectation of multi-site working to meet the demand
Job description
Job responsibilities
Key Responsibilities
- To support patient
safety in accordance with the patients care plan, and as delegated by members
of the multidisciplinary team. To meet the patients identified treatment and
care needs as prescribed in the care plan, ensuring high standards of patient
centred care are delivered.
- To maintain
confidentiality, privacy, and dignity in relation to the patients and their
treatment at all times.
- Deal with patients, on
a face-to-face basis, in circumstances involving violent/aggressive behaviour
using the application of conflict resolution techniques.
- To work effectively as
part of the team, liaising closely with all members of the inter-professional
team, care staff and other staff as appropriate.
- If (or when) required, apply control and restraint
techniques as per the Maybo training to fulfil the duties and responsibilities
of the role.
- To use resources effectively by prioritising daily caseload to maximise
the benefit to patients.
- To undertake duties as
directed by a qualified health care professional.
- To undertake frequent therapeutic handling and
moving of patients with aids (as needed) and equipment utilising moderate
physical effort within clinical and non-clinical settings. This may involve
bending, kneeling or frequent repetitive activities often in confined spaces.
- Contribute to the clinical governance plan and
objectives, maintain an awareness of the NHS modernisation agenda; ensure
practice is up to date and that high quality clinical care and support is
delivered to patients, relatives and carers promoting independent dignity and
choice.
- To have basic awareness of the Mental Health Act
and the Mental Capacity Act, working to the principles of each Act. and seeking
support from specialist advisors in the Trust
- To clearly communicate timely, accurate and
relevant information regarding patient care with patients, their families and
carers, other professionals, and services, to ensure seamless, quality care and
to empower patients to become partners in their care.
- To maintain standards in organising health
information, to safeguard the confidentiality of patient information, be aware
and comply with policies, practices and legislation that affect the practice of
the Nursing Service. Also, to ensure accurate record keeping, file management
and profiling data.
- To maintain standards in ongoing health
information, both electronic and paper based, ensuring safe keeping and
confidentiality accurate record keeping of relevant data and profiling.
- To participate and contribute to the development
of partnership working; in order to positively influence the development of
services, through maintaining an awareness of multi-disciplinary agencies
within the community. To ensure effective seamless patient care across partner
organisations
- To contribute towards the effective and positive
working atmosphere of the team and be involved in a 24-hour service.
- To monitor and maintain health and security of
self and patients in the working area. To identify and report changes that may
increase risk to staff, patients, and carers, escalating concerns to the named
in charge nurse for the shift
- To maintain job competencies through continuous
professional development and attendance on relevant courses
- To undertake relevant additional training to
enhance knowledge and skills and to utilise their Level 3 qualification to
fulfil the duties and responsibilities of this role.
- To participate in Appraisal process in accordance
with the Knowledge and Skills Framework.
- To undertake all mandatory / essential training as
required by the Organisation.
- To adhere to the lone worker policy in order to
minimise the potential risks associated with working in the community.
- To adhere to Organisational Policies, procedures, and protocols to
promote the highest quality of care within the patient experience.
- To travel independently between sites on a daily
basis, due to the expectation of multi-site working to meet the demand
Person Specification
Qualifications
Essential
- NVQ/BTEC Level 3 in Health-related subject.
- Level 2 in Numeracy and Literacy (or equivalent) or willingness to complete within 12 months of employment.
- Willingness to undertake role specific competencies within 12 months.
- Care Certificate or willingness to undertake within 3 months.
- Willingness to complete Maybo restraint training on commencement of employment.
Desirable
- Any further qualifications and training relevant to this post.
Experience
Essential
- Experience of working in a Health and Social Care setting.
- Good interpersonal and communication skills.
- Good time management skills including ability to work to set deadlines.
- Ability to work flexibly, quickly, and accurately.
- Experience of working with patients requiring healthcare.
- Experience of working with people with behaviours that challenge.
Desirable
- Experience with NHS software systems such as PPM or PAS.
- Previous experience relevant to speciality.
Skills and AbiIities
Essential
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to maintain positive working relationships.
- Maintain a safe working environment for self and others.
- Willingness to take on tasks.
- Ability to acknowledge deficits in own knowledge.
- Ability to work under pressure.
- Physically able to perform moving and handling duties
Desirable
- Previous experience of complex health needs
Person Specification
Qualifications
Essential
- NVQ/BTEC Level 3 in Health-related subject.
- Level 2 in Numeracy and Literacy (or equivalent) or willingness to complete within 12 months of employment.
- Willingness to undertake role specific competencies within 12 months.
- Care Certificate or willingness to undertake within 3 months.
- Willingness to complete Maybo restraint training on commencement of employment.
Desirable
- Any further qualifications and training relevant to this post.
Experience
Essential
- Experience of working in a Health and Social Care setting.
- Good interpersonal and communication skills.
- Good time management skills including ability to work to set deadlines.
- Ability to work flexibly, quickly, and accurately.
- Experience of working with patients requiring healthcare.
- Experience of working with people with behaviours that challenge.
Desirable
- Experience with NHS software systems such as PPM or PAS.
- Previous experience relevant to speciality.
Skills and AbiIities
Essential
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to maintain positive working relationships.
- Maintain a safe working environment for self and others.
- Willingness to take on tasks.
- Ability to acknowledge deficits in own knowledge.
- Ability to work under pressure.
- Physically able to perform moving and handling duties
Desirable
- Previous experience of complex health needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
