Job summary
This is an exciting opportunity for someone looking to move forward into a professional HR practitioner role; balancing work with studying for a CIPD qualification.
The hours for this role are 35.5 per week; this will include study time.
The role is based on site however, following a period of settling in, one day a week working from home can be accommodated.
The job description details the full requirements of the HR Advisor role however to apply you will need to demonstrate in your application that you have the following qualifications & experience to be shortlisted:
- Level 3 CIPD qualification & experience of working in a HR team; OR
- Experience of providing operational HR support including the provision of first line HR advice & case management (sickness, conduct, grievance & performance management support).
The duration of the apprenticeship is typically 22 months plus the end point assessment.
The pay for the apprenticeship is set by the NHS Terms and Conditions (annexe 21) as follows:
- Year 1: £24,176 (which is 70 per cent of the pay band maximum of the qualified rate & pro rata to 35.5 hours per week).
- Year 2: £25,902 (which is 75 per cent of the pay band maximum of the qualified rate & pro rata to 35.5 hours per week).
If applying from within the Trust the successful candidate will continue on their current pay scale unless the above is more favourable (annexe 30).
On successful completion of the apprenticeship the pay will be £28,371 (band 5 entry point pro rata to 35.5 hrs).
Main duties of the job
Our HR Advisors are a key part of the team supporting managers & colleagues across the Trust on a range of employee relations matters including: sickness, conduct, grievance, and performance management.
The HR team provides a compassionate HR service through advice & support, coaching & training, & case work management.
The post holder will be an advocate for ensuring policies, legislation, & best practice are followed as well as being a champion for a just & learning culture.
At the end of the 2 year apprenticeship programme the successful candidate will have been supported in undertaking the Level 5 CIPD qualification through to completion whilst working in role.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
1. To
support and advise managers on employee relations casework as delegated by the Deputy
HR Business Partner, ensuring cases are progressed in an efficient and timely
manner in line with workforce KPIs.
2.
Provide efficient and effective employee
relations casework management processes including disciplinary, grievance,
bullying and harassment, performance and attendance management. Supporting
managers as an investigatory team, taking part in meetings, formal hearings and
producing notes, formal minutes and reports. Ensuring this is compliant with
law, policy and good practice.
3.
Lead
on the initial fact-finding process for HR matters (including disciplinary,
grievance and harassment) which are referred into the HR service for advice and
support.
4.
Advise and coach
managers/employees on the benefits of informal/early resolution of HR issues in
order to avoid unnecessary escalation of matters to formal processes.
5.
Provide a timely
response to all enquiries whether received by letter, email or telephone and
deal with all enquiries sensitively, effectively and where necessary escalate
to the appropriate person to rectify any issues/queries accordingly.
6. To
assist in the planning and implementation of Human Resources initiatives within
the Trust.
7. To
oversee the HR Service inbox and telephone queries received relating to
employee relations matters, ensuring they are acknowledged in line with key
performance indicators and progressed without delay.
8. To
ensure that any documentation required for reports is completed within the
defined timescales.
9. Linking
in with the Senior HR Advisors and Deputy HR Business Partner, delivering
people management training to up skill managers, and spotting areas for
development based on queries received by the HR service.
10. To
maintain accurate records of all employment related cases according to Trust
policies and procedures, using the Trust ESR IT system and updating department
records. To maintain effective and efficient office systems and to make
recommendations for improvement where appropriate.
11. To
support Human Resources Service at internal hearings and appeals.
12. Planning
and coordinating internal Human Resources meetings/hearings and taking minutes
as requested.
13. To
attend interview panels as required and assist with selection for posts.
14. To
develop and maintain effective relationships with local and regional staff
side/Union representatives in order to foster good Partnership working.
15. To
actively contribute and support the development and provision of compassionate,
informed and effective human resources policies, procedures and practices to
meet the strategic aims of the Trust and the Department.
16. To
undertake specific projects and tasks as directed by the Deputy HR Business
Partner.
17. To
attend department and team meetings as appropriate.
18. To
co-ordinate training and provide support to Divisions when new Human Resources
Policies are introduced as requested.
19. To
be responsible for identifying own role-related objectives and training needs
as part of the staff appraisal programme.
20. Undertake
any other duties commensurate with the job grade.
Job description
Job responsibilities
1. To
support and advise managers on employee relations casework as delegated by the Deputy
HR Business Partner, ensuring cases are progressed in an efficient and timely
manner in line with workforce KPIs.
2.
Provide efficient and effective employee
relations casework management processes including disciplinary, grievance,
bullying and harassment, performance and attendance management. Supporting
managers as an investigatory team, taking part in meetings, formal hearings and
producing notes, formal minutes and reports. Ensuring this is compliant with
law, policy and good practice.
3.
Lead
on the initial fact-finding process for HR matters (including disciplinary,
grievance and harassment) which are referred into the HR service for advice and
support.
4.
Advise and coach
managers/employees on the benefits of informal/early resolution of HR issues in
order to avoid unnecessary escalation of matters to formal processes.
5.
Provide a timely
response to all enquiries whether received by letter, email or telephone and
deal with all enquiries sensitively, effectively and where necessary escalate
to the appropriate person to rectify any issues/queries accordingly.
6. To
assist in the planning and implementation of Human Resources initiatives within
the Trust.
7. To
oversee the HR Service inbox and telephone queries received relating to
employee relations matters, ensuring they are acknowledged in line with key
performance indicators and progressed without delay.
8. To
ensure that any documentation required for reports is completed within the
defined timescales.
9. Linking
in with the Senior HR Advisors and Deputy HR Business Partner, delivering
people management training to up skill managers, and spotting areas for
development based on queries received by the HR service.
10. To
maintain accurate records of all employment related cases according to Trust
policies and procedures, using the Trust ESR IT system and updating department
records. To maintain effective and efficient office systems and to make
recommendations for improvement where appropriate.
11. To
support Human Resources Service at internal hearings and appeals.
12. Planning
and coordinating internal Human Resources meetings/hearings and taking minutes
as requested.
13. To
attend interview panels as required and assist with selection for posts.
14. To
develop and maintain effective relationships with local and regional staff
side/Union representatives in order to foster good Partnership working.
15. To
actively contribute and support the development and provision of compassionate,
informed and effective human resources policies, procedures and practices to
meet the strategic aims of the Trust and the Department.
16. To
undertake specific projects and tasks as directed by the Deputy HR Business
Partner.
17. To
attend department and team meetings as appropriate.
18. To
co-ordinate training and provide support to Divisions when new Human Resources
Policies are introduced as requested.
19. To
be responsible for identifying own role-related objectives and training needs
as part of the staff appraisal programme.
20. Undertake
any other duties commensurate with the job grade.
Person Specification
Experience
Essential
- Experience in a HR Department including providing generalist HR advice.
- Experience of working in partnership with Trade unions.
- Experience of preparing, analysing and presenting reports.
- CIPD Registration.
Desirable
- Electronic Staff Record experience.
- NHS experience.
Qualifications
Essential
- Level 3 CIPD qualification and experience of working in a HR team;
- OR substantial experience of providing operational HR support including the provision of first line HR advice and case management (sickness, conduct, grievance & performance management support).
- Commitment to Continuing Professional Development.
Desirable
- Coaching and Mentoring Qualification.
Knowledge and Awareness
Essential
- Up to date employment law knowledge.
- Equality and diversity legislation.
Desirable
- Knowledge of NHS conditions of service (Agenda for Change).
Personal Attributes
Essential
- Diplomatic in sensitive situations involving staff.
- Professional in appearance and conduct.
- Adaptable to a changing environment.
- Ability to plan and complete casework within agreed timescales which will require good diary management and a flexible approach.
- Requirement to organise own day and HR activities/workload.
- Adaptable and flexible according to the demands of the service.
- Able to work as part of a team.
Skills and Abilities
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives.
- Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels.
- Ability to make judgements and provide recommendations based on those judgements on sensitive employee relations matters.
- Decision making and influencing skills.
- Demonstrates sensitivity to the needs of individuals and groups.
- Self-motivated Proven ability to problem solve and work on own initiative.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to work without direct supervision.
Person Specification
Experience
Essential
- Experience in a HR Department including providing generalist HR advice.
- Experience of working in partnership with Trade unions.
- Experience of preparing, analysing and presenting reports.
- CIPD Registration.
Desirable
- Electronic Staff Record experience.
- NHS experience.
Qualifications
Essential
- Level 3 CIPD qualification and experience of working in a HR team;
- OR substantial experience of providing operational HR support including the provision of first line HR advice and case management (sickness, conduct, grievance & performance management support).
- Commitment to Continuing Professional Development.
Desirable
- Coaching and Mentoring Qualification.
Knowledge and Awareness
Essential
- Up to date employment law knowledge.
- Equality and diversity legislation.
Desirable
- Knowledge of NHS conditions of service (Agenda for Change).
Personal Attributes
Essential
- Diplomatic in sensitive situations involving staff.
- Professional in appearance and conduct.
- Adaptable to a changing environment.
- Ability to plan and complete casework within agreed timescales which will require good diary management and a flexible approach.
- Requirement to organise own day and HR activities/workload.
- Adaptable and flexible according to the demands of the service.
- Able to work as part of a team.
Skills and Abilities
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives.
- Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels.
- Ability to make judgements and provide recommendations based on those judgements on sensitive employee relations matters.
- Decision making and influencing skills.
- Demonstrates sensitivity to the needs of individuals and groups.
- Self-motivated Proven ability to problem solve and work on own initiative.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to work without direct supervision.
