Job summary
We are looking for an enthusiastic, customer-friendly person to work in the Trusts print room.
This is a busy department producing a varied range of high-quality printed materials for wards and departments. The role requires somebody who is physically fit as the role is very active, we need somebody who can work well on their own and in a team environment, working under pressure to deliver on competing deadlines and has an attention to detail.
Previous experience of working in a digital print environment would be desirable although we will provide training to thrive in this role.
Interview for this role will be held on the 7th of May 2024.
Main duties of the job
The Print Room Operator will be part of a small inhouse team producing printed materials for all wards and departments across the hospital sites.
Daily duties will be sending print ready files to the digital print production machines, collating and packing orders and working to complete orders in a timely manner.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Production of high-quality printed
materials for the Trust using the inhouse digital print production equipment.
Operating as required all
print room machinery within manufacturers guidelines, ensuring all technical
faults, down time is reported to contractual supplier and departmental supervisor.
Responsible for the finishing,
packing, and dispatching of work in the department in accordance with scheduled
delivery dates.
Contribute to the maintenance of
a tidy work environment, to ensure that the team comply to health and safety guidelines.
Input print room requests onto
the departments system and follow up enquiries proactively.
Adjust artwork where necessary,
attention to detail for accuracy and how the artwork fits/prints onto the page.
Help to improve the
effectiveness and working practices of the print room.
To work
as part of a team and to participate in team and clinical meetings as
appropriate.
Exercise judgement when
analysing and dealing with enquiries, complaints, and requests for information
in line with department and trust guidelines, policies and procedures.
Job description
Job responsibilities
Production of high-quality printed
materials for the Trust using the inhouse digital print production equipment.
Operating as required all
print room machinery within manufacturers guidelines, ensuring all technical
faults, down time is reported to contractual supplier and departmental supervisor.
Responsible for the finishing,
packing, and dispatching of work in the department in accordance with scheduled
delivery dates.
Contribute to the maintenance of
a tidy work environment, to ensure that the team comply to health and safety guidelines.
Input print room requests onto
the departments system and follow up enquiries proactively.
Adjust artwork where necessary,
attention to detail for accuracy and how the artwork fits/prints onto the page.
Help to improve the
effectiveness and working practices of the print room.
To work
as part of a team and to participate in team and clinical meetings as
appropriate.
Exercise judgement when
analysing and dealing with enquiries, complaints, and requests for information
in line with department and trust guidelines, policies and procedures.
Person Specification
Qualifications
Essential
- GCSE Grade 4 or above in English and Maths.
- Knowledge of office procedures, IT skills to RSA2, NVQ2 level or equivalent.
- Willing to undertake additional, necessary training.
Desirable
- Customer service experience.
Knowledge and Awareness
Essential
- Office and admin procedures.
- Customer care.
- Attention to detail, accuracy, and quality control.
Desirable
- Services provided by The Mid Yorkshire Hospitals NHS Trust.
Other
Essential
- Good attendance record.
- Physical ability to meet the physical requirements of the post.
Experience
Essential
- Ability to communicate well with a range of people.
- Dealing with queries face-to-face, via telephone and email.
- Working to production timelines.
- To be able to demonstrate an understanding of role and responsibilities.
Desirable
- Experience of working in a printing environment, using high volume digital print production machines.
Skills and AbiIities
Essential
- Able to communicate clearly.
- Use own initiative.
- Prioritise workload.
- Attention to detail.
- Able to develop PC skills.
Desirable
- Previous experience of working in a busy production environment.
- Ability to learn and use IT systems. Adobe Acrobat, work-flow management systems.
Personal Attributes
Essential
- Able to work to deadlines.
- Good interpersonal skills.
- Able to work in a team.
- Professional image & conduct. Flexible.
- Enthusiasm.
- Helpful manner and courteous.
Person Specification
Qualifications
Essential
- GCSE Grade 4 or above in English and Maths.
- Knowledge of office procedures, IT skills to RSA2, NVQ2 level or equivalent.
- Willing to undertake additional, necessary training.
Desirable
- Customer service experience.
Knowledge and Awareness
Essential
- Office and admin procedures.
- Customer care.
- Attention to detail, accuracy, and quality control.
Desirable
- Services provided by The Mid Yorkshire Hospitals NHS Trust.
Other
Essential
- Good attendance record.
- Physical ability to meet the physical requirements of the post.
Experience
Essential
- Ability to communicate well with a range of people.
- Dealing with queries face-to-face, via telephone and email.
- Working to production timelines.
- To be able to demonstrate an understanding of role and responsibilities.
Desirable
- Experience of working in a printing environment, using high volume digital print production machines.
Skills and AbiIities
Essential
- Able to communicate clearly.
- Use own initiative.
- Prioritise workload.
- Attention to detail.
- Able to develop PC skills.
Desirable
- Previous experience of working in a busy production environment.
- Ability to learn and use IT systems. Adobe Acrobat, work-flow management systems.
Personal Attributes
Essential
- Able to work to deadlines.
- Good interpersonal skills.
- Able to work in a team.
- Professional image & conduct. Flexible.
- Enthusiasm.
- Helpful manner and courteous.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
