The Mid Yorkshire Teaching NHS Trust

Director of Operations - Medicine Division

Information:

This job is now closed

Job summary

This is a key and vital role in delivering our operating plan and achieving our strategic aims. The post holder will have significant ability to influence, shape and continually improve the services within the Medicine Division. Accountable to the Chief Operating Officer / Deputy CEO, the responsibility will be to deliver through triumvirate leadership within the division working to the Divisional Clinical Director and alongside the Associate Director of Nursing. Key objectives will include leadership for the Medicine Division, to provide high quality safe care, with timely access, and living within financial means.

You will have a commitment to service improvement and working as part of a senior team that fosters an environment of distributive leadership and promotes high standards with emphasis placed upon adherence to the Trust values and behaviours.

You will need to have significant operational experience and to keep both patients and staff welfare at the centre of your personal professional values. You will need to demonstrate commitments to working in collaboration with system partners and to have proven record of accomplishment of leading multidisciplinary teams in Healthcare environments.

Please note that all shortlisted candidates will be asked to complete a psychometric/personality questionnaire as well as taking part in a stakeholder panel.

Main duties of the job

Please refer to the attached Job Description and Person Specification for the full duties of the role.

Odgers Berndtson are supporting the Trust with this appointment and we would actively encourage potential candidates to speak with them in confidence. For an informal and confidential conversation about this role please contact our recruitment partner Hannah Wade on Hannah.wade@odgersberndtson.com.

Please do not submit an application via NHS Jobs. As we are unable to forward any applications onto Odgers Berndtson, your application will only progress if submitted directly to Odgers Berndston.

This advert will close at 12 noon on Monday 15th April 2024.

About us

We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ+ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience.

We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

C9377-CORP0081

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Job description

Job responsibilities

ACHIEVEMENT OF PERFORMANCE TARGETS/DELIVERY

  • Develop and implement effective monitoring arrangements across the Division to accurately monitor performance (activity, access, quality, finance and workforce) against local and National targets and advise operational managers on strategies to address and pro-actively manage any variance.
  • Ensure robust and consistent waiting list systems and processes are in place across the Trust and that waiting lists and times are actively and appropriately managed in line with the operating plan.
  • To lead and develop system wide improvement plans to support the transformation agenda with key consideration to the involvement and engagement of wider system partners.
  • To collaborate with Divisional Operational Directors, Divisional Clinical Directors and Executive leaders to ensure planning is collaborative and well-co-ordinated to a single vision.
  • To develop and monitor delivery of constitutional standards within the division.
  • Toensure that all planning takes into account full resource allocation and is prioritised according to an agreed Trust strategy.
  • The post holder will develop and line manage key staff in the division.

SUPPORT THE TRUSTS CAPACITY MANAGEMENT SERVICE

  • Support the Director of Operations for the Acute Care Division with day-to-day patient flow, providing direction and leadership to the medical specialties to ensure patients are managed through the system effectively and that the emergency access standard is delivered in accordance with the operating plan.
  • Ensure that robust capacity planning takes place in Division and that proactive capacity management is in place.
  • To contribute to the development of an annual capacity and demand model that reflects best practice and stretch targets for the organisation.
  • Review and develop plans to manage demand and capacity, working within division to ensure the collective resources are sufficiently flexible and responsive to address peaks and troughs of activity.
  • Monitor demand and utilisation of the bed complement for the organisation, supporting divisions in managing throughput and flexing resources (beds and workforce) to ensure sufficient bed capacity to absorb fluctuations in demand, whilst minimising recourse to additional resources outside of financial allocation e.g. agency staff.
  • Represent the Trust on health economy groups on matters concerning non elective performance and cancer waiting times, promoting a whole systems approach and ensuring that the trust interests are best represented in regard to any plans on managing non elective performance and cancer waiting times.
  • Lead on the implementation of new systems, processes and policies.

PLANNING & SERVICE DEVELOPMENT

  • The post holder will contribute to delivery of the Trusts strategic plan, by working in partnership with corporate teams and external organisations and commissioners, to achieve the Trusts corporate objectives and to make a positive contribution to the provision of health services across the local health economy.
  • Support service planning for the organisation, develop and implement short, medium and long-term strategic plans for continued development of sustainable and financially viable services. Provide expertise and support to Divisional teams in the development of business cases in support of strategic plans, within the framework of Trust annual business planning.
  • Co-ordinate the strategic planning of services with the Divisions, produce the overall Annual Plan and identify and advise on future resourcing and change management requirements.
  • To provide appropriate input and challenge to clinical and business plans, where necessary.
  • To work with colleagues across the local health economy to improve both elective and emergency care pathways for patients in conjunction with the appropriate operational managers.
  • Keep abreast of innovation both internally and externally, bringing intelligence to the group and learning from evidence and research elsewhere to inform the development of clinical effectiveness strategies.
  • Lead on the implementation of new systems, processes and policies.
  • The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice.

CHANGE MANAGEMENT

  • Strengthen and support divisions in the delivery of complex service change programmes to improve on quality and efficiency and productivity.
  • Ensure change programmes are actively managed and that linkages between people, organisations, timescales and actions are clear. Ensure programmes are sharply focused, with clear communications across the programme, acting as the communicator on Trust wide/multiple divisional service change programmes with relevant internal and external stakeholders.
  • Appropriate monitoring of clinical care, ensuring that a robust clinical audit programme is in place and that practice is based on evidence. Proactively reduced or eliminate inappropriate clinical variation. Ensure that risk is properly managed within the division using appropriate risk assessments and maintaining an up to date and accurate risk register.
  • Ensure that serious incidents (SIs), adverse events and complaints are properly and comprehensively responded to and learning points implemented.
  • Ensure clinical standards and NICE recommendations are implemented as appropriate.

LEADERSHIP

  • To provide visible leadership throughout operational services and to lead, enthuse and empower staff to deliver their best for patients and colleagues.
  • To lead and support cultural change by living our service and organisational vision and values, acting on patient feedback ensuring staff are empowered in a way that creativity and improvement flourishes, but also where staff are held to account for quality and the effective use of resources.
  • The post holder will be expected to act independently, taking timely and at times, significant decisions to ensure the operational delivery for the organisation, driving change and improvement by supporting and influencing both the clinical directorates and corporate teams.
  • The post holder will always model behaviours of a high standard and lead with care and compassion in the delivery of their duties.
  • The post holder will work closely with the Divisional Clinical Director to ensure that clinical leadership is central to service delivery and change management.

Job description

Job responsibilities

ACHIEVEMENT OF PERFORMANCE TARGETS/DELIVERY

  • Develop and implement effective monitoring arrangements across the Division to accurately monitor performance (activity, access, quality, finance and workforce) against local and National targets and advise operational managers on strategies to address and pro-actively manage any variance.
  • Ensure robust and consistent waiting list systems and processes are in place across the Trust and that waiting lists and times are actively and appropriately managed in line with the operating plan.
  • To lead and develop system wide improvement plans to support the transformation agenda with key consideration to the involvement and engagement of wider system partners.
  • To collaborate with Divisional Operational Directors, Divisional Clinical Directors and Executive leaders to ensure planning is collaborative and well-co-ordinated to a single vision.
  • To develop and monitor delivery of constitutional standards within the division.
  • Toensure that all planning takes into account full resource allocation and is prioritised according to an agreed Trust strategy.
  • The post holder will develop and line manage key staff in the division.

SUPPORT THE TRUSTS CAPACITY MANAGEMENT SERVICE

  • Support the Director of Operations for the Acute Care Division with day-to-day patient flow, providing direction and leadership to the medical specialties to ensure patients are managed through the system effectively and that the emergency access standard is delivered in accordance with the operating plan.
  • Ensure that robust capacity planning takes place in Division and that proactive capacity management is in place.
  • To contribute to the development of an annual capacity and demand model that reflects best practice and stretch targets for the organisation.
  • Review and develop plans to manage demand and capacity, working within division to ensure the collective resources are sufficiently flexible and responsive to address peaks and troughs of activity.
  • Monitor demand and utilisation of the bed complement for the organisation, supporting divisions in managing throughput and flexing resources (beds and workforce) to ensure sufficient bed capacity to absorb fluctuations in demand, whilst minimising recourse to additional resources outside of financial allocation e.g. agency staff.
  • Represent the Trust on health economy groups on matters concerning non elective performance and cancer waiting times, promoting a whole systems approach and ensuring that the trust interests are best represented in regard to any plans on managing non elective performance and cancer waiting times.
  • Lead on the implementation of new systems, processes and policies.

PLANNING & SERVICE DEVELOPMENT

  • The post holder will contribute to delivery of the Trusts strategic plan, by working in partnership with corporate teams and external organisations and commissioners, to achieve the Trusts corporate objectives and to make a positive contribution to the provision of health services across the local health economy.
  • Support service planning for the organisation, develop and implement short, medium and long-term strategic plans for continued development of sustainable and financially viable services. Provide expertise and support to Divisional teams in the development of business cases in support of strategic plans, within the framework of Trust annual business planning.
  • Co-ordinate the strategic planning of services with the Divisions, produce the overall Annual Plan and identify and advise on future resourcing and change management requirements.
  • To provide appropriate input and challenge to clinical and business plans, where necessary.
  • To work with colleagues across the local health economy to improve both elective and emergency care pathways for patients in conjunction with the appropriate operational managers.
  • Keep abreast of innovation both internally and externally, bringing intelligence to the group and learning from evidence and research elsewhere to inform the development of clinical effectiveness strategies.
  • Lead on the implementation of new systems, processes and policies.
  • The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice.

CHANGE MANAGEMENT

  • Strengthen and support divisions in the delivery of complex service change programmes to improve on quality and efficiency and productivity.
  • Ensure change programmes are actively managed and that linkages between people, organisations, timescales and actions are clear. Ensure programmes are sharply focused, with clear communications across the programme, acting as the communicator on Trust wide/multiple divisional service change programmes with relevant internal and external stakeholders.
  • Appropriate monitoring of clinical care, ensuring that a robust clinical audit programme is in place and that practice is based on evidence. Proactively reduced or eliminate inappropriate clinical variation. Ensure that risk is properly managed within the division using appropriate risk assessments and maintaining an up to date and accurate risk register.
  • Ensure that serious incidents (SIs), adverse events and complaints are properly and comprehensively responded to and learning points implemented.
  • Ensure clinical standards and NICE recommendations are implemented as appropriate.

LEADERSHIP

  • To provide visible leadership throughout operational services and to lead, enthuse and empower staff to deliver their best for patients and colleagues.
  • To lead and support cultural change by living our service and organisational vision and values, acting on patient feedback ensuring staff are empowered in a way that creativity and improvement flourishes, but also where staff are held to account for quality and the effective use of resources.
  • The post holder will be expected to act independently, taking timely and at times, significant decisions to ensure the operational delivery for the organisation, driving change and improvement by supporting and influencing both the clinical directorates and corporate teams.
  • The post holder will always model behaviours of a high standard and lead with care and compassion in the delivery of their duties.
  • The post holder will work closely with the Divisional Clinical Director to ensure that clinical leadership is central to service delivery and change management.

Person Specification

Qualifications

Essential

  • Please do not complete this, as your application cannot be submitted via this platform.

Experience

Essential

  • Please do not complete this, as your application cannot be submitted via this platform.
Person Specification

Qualifications

Essential

  • Please do not complete this, as your application cannot be submitted via this platform.

Experience

Essential

  • Please do not complete this, as your application cannot be submitted via this platform.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

C9377-CORP0081

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Supporting documents

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