The Mid Yorkshire Teaching NHS Trust

Medical Secretary

The closing date is 17 April 2026

Job summary

We are seeking a motivated and professional Medical Secretary to provide a comprehensive secretarial service to the Pathology Department based at the Pinderfields Hospital site.

The post holder will be a key link between the Trust, patients, carers, GPs and other healthcare professionals, delivering an efficient, responsive administration service to the Pathology Department. You will be expected to work independently for some of your duties as well as collaboratively within a multidisciplinary team, managing sensitive information and supporting the delivery of patient care.

The role starts at Band 3 and offers a structured development pathway, with the opportunity to progress to a Senior Medical Secretary (Band 4) following completion of the Medical Secretary Development Framework.

Main duties of the job

The main duties of this role are -

Receiving, recording, sorting and distributing any form of communication, taking appropriate action including escalation where appropriate.
Receive and make telephone calls to/from service users, following through all enquiries in a friendly and professional manner.
Act as a point of contact for the Pathology service.
Dealing professionally with sensitive and challenging information.
Production/proof reading of documentation of a sensitive and confidential nature.
Interrogate Pathology IT systems to identify relevant information and ensure accuracy of correspondence.
Communicate complex and sensitive information to GPs and service users in relation to patient results.
Data collection, update and management of databases.
Administer, co-ordinate and organise diaries, arrange meetings/events, resolving conflicting appointments and schedules.
Prepare and collate documents for meetings pertinent to the Pathology service.
To attend meetings to provide secretarial support by taking minutes.
General administrative and clerical procedures as and when required.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

001183

Job locations

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities

Medical Secretary Diploma or appropriate Level 3 qualification in Business Administration or equivalent level of demonstrable experience.
GCSE in Maths and English or Functional Skills (Level 2) or equivalent level of demonstrable experience.
Secretarial or administrative experience.
Experience of working with filing systems.
Experience of working with computer software programs such as Microsoft Office, email and internet.
Experience of scheduling/co-ordination activities and/or resources.
Awareness of GDPR and patient confidentiality.
Awareness of own limitations.
Effective communication and interpersonal skills
Effective planning, prioritisation and organisational skills.
Ability to deal with conflict.
Ability to engage and motivate others.
High standard of accuracy with strong analytical skills.
Flexibility to adapt to change.
Able to work as part of a team and establish and maintain effective working relationships.
Confident and calm under pressure.

Job description

Job responsibilities

Medical Secretary Diploma or appropriate Level 3 qualification in Business Administration or equivalent level of demonstrable experience.
GCSE in Maths and English or Functional Skills (Level 2) or equivalent level of demonstrable experience.
Secretarial or administrative experience.
Experience of working with filing systems.
Experience of working with computer software programs such as Microsoft Office, email and internet.
Experience of scheduling/co-ordination activities and/or resources.
Awareness of GDPR and patient confidentiality.
Awareness of own limitations.
Effective communication and interpersonal skills
Effective planning, prioritisation and organisational skills.
Ability to deal with conflict.
Ability to engage and motivate others.
High standard of accuracy with strong analytical skills.
Flexibility to adapt to change.
Able to work as part of a team and establish and maintain effective working relationships.
Confident and calm under pressure.

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application).

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.