Front of House Officer

Job summary

To provide a front of house security service at Mid Yorkshire Hospital sites (Dewsbury, Pinderfields and Pontefract), providing a comprehensive service to all patients, staff and visitors.

• Maintain a smoke free environment within the grounds of Mid Yorkshire Hospitals.
• To undertake a range of car parking duties in accordance with Trust policies and procedures.

Ensure the safety & protection of patients, staff, visitors, contractors and any other legitimate site users' property against loss, theft, damage and waste.

Main duties of the job

• At all times Security staff will be expected to maintain a standard of personal conduct and deportment in keeping with the nature of their duties and the hospital environment.
• Carry out regular patrols of the site to ensure that smokers do not congregate and block the passage of staff, visitors, patients and others to the hospital entrance.
• Protection of patients, staff, visitors, contractors and any other legitimate site user and users property against loss, theft, damage and waste. Receive and log complaints of crime from patients, visitors and staff.
• Carry out investigations when required of any loss or breaches of security and report to the Supervisor as necessary.
• Provide security assistance as required in accordance with the Trust Major Incident Plan, Missing Patient Policy and Major Non-Clinical Emergency Policy and at the scene of road traffic accidents within the hospital grounds.
• Ensure the safe custody of all lost/found property out of hours. During working hours take such property to the General Office.
• Assist in the passage of critical information when communications systems fail.
• Use of several computerised (or any other) systems in relation to Security and Car Parking.
• Report any untoward incidents concerning members of staff to the Security Supervisor and/or other levels of management.
• Report and log any criminal acts to the Security Supervisor and/or other levels of management.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

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