The Mid Yorkshire Teaching NHS Trust

Patient Service Manager

The closing date is 13 January 2026

Job summary

This exciting developmental role within Radiology at Mid Yorkshire Hospitals NHS Trust will be a key component of the departments management team. The successful candidate will bring a broad range of skills and experience, enabling them to manage a diverse and complex portfolio while supporting the departments vision and commitment to excellence.

The post holder will be responsible for the operational delivery of modalities within the Radiology Service, working closely with Clinical Managers and Radiologists. You will play a pivotal role within the wider Radiology management team, contributing to service development and operational performance.

To succeed in this role, you will have experience or demonstrable knowledge of staff management and service leadership, along with the ability to work effectively with a wide range of stakeholders. Strong interpersonal skills are essential, as is a proven ability to deliver high-quality outcomes in a fast-paced environment.

In return, we will actively support your professional development and provide opportunities for growth within a dynamic and demanding setting. You will join a motivated and supportive team that works collaboratively to achieve the best possible outcomes.

Main duties of the job

Working closely with the Business Support Unit and Access Coordinators to ensure consistent delivery of activity so that income is maximised and targets delivered.

Continually monitor capacity and rigorously manage consultant leave so that supply is always appropriate to demand, and premium rate costs are managed out of the system.

To work with other clinical service units and Divisions to deliver corporacy and consistency across Divisional areas.

Ensure that the Service Unit works to deliver Improving Working Lives standards, Agenda for Change, European Working Time Directive and New Deal for Junior Doctors.

The post holder will be expected to deputise for colleagues as appropriate to level of skills and service unit requirements.

Responsible for the day to day efficient and effective operational management of area, linking appropriately with clinical and multidisciplinary staff in all matters affecting the delivery of core services.

To establish and build agreements within the team to ensure the delivery of the services provided. Respond to daily problems and ensure issues are swiftly resolved; implement longer term solutions to issues raised.

Work closely with the Matrons and Allied Health Professionals to ensure effective support services are in place for all clinical areas.

Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Date posted

31 December 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000913

Job locations

Trust-wide

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities

Essential person specification requirements

Management or professional qualification at post-graduate level or equivalent
Evidence of continuing education and development
Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff.
Experience of managing a budget
Working across and leading Trust wide projects
Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases

Job description

Job responsibilities

Essential person specification requirements

Management or professional qualification at post-graduate level or equivalent
Evidence of continuing education and development
Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff.
Experience of managing a budget
Working across and leading Trust wide projects
Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases

Person Specification

Qualifications

Essential

Please click apply now to view the full person specification (there is no obligation to submit an application)

Person Specification

Qualifications

Essential

Please click apply now to view the full person specification (there is no obligation to submit an application)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.