The Mid Yorkshire Teaching NHS Trust

Director of Operations (Family & Clinical Support Services)

The closing date is 07 September 2025

Job summary

This is a key and vital role in delivering our operating plan and achieving our strategic aims. The post holder will have significant ability to influence, shape and continually improve the services within the Family & Clinical Support Services Division.

Accountable to the Chief Operating Officer / Deputy CEO, the responsibility will be to deliver through triumvirate leadership within the division working to the Divisional Clinical Director and alongside the Director of Midwifery, Children's Services and Women's Health.

Key objectives will include leadership for the Division, to provide high quality safe care, with timely access, and living within financial means.

Main duties of the job

Drive divisional performance, ensuring delivery of all local and national standards across activity, quality, finance, and workforce.

Lead strategic capacity planning and patient flow, optimising resources to meet emergency access, elective, and cancer performance targets.

Shape and deliver sustainable service plans in line with Trust priorities, securing investment through robust business cases.

Lead complex change and transformation programmes, embedding innovation and best practice to improve quality, efficiency, and patient outcomes.

Oversee risk, compliance, and clinical governance, ensuring standards, NICE guidance, and learning from incidents are implemented.

Provide visible, values-driven leadership, empowering teams and working in strong partnership with clinical leaders.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).

Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.

As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 9

Salary

£109,179 to £125,637 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000589

Job locations

Trust-wide

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities

You will have a commitment to service improvement in line with our Improving Together programme and working as part of a senior team that fosters an environment of distributive leadership and promotes high standards with emphasis placed upon adherence to the Trust values and behaviours.

You will need to have significant operational experience and to keep both patients and staff welfare at the centre of your personal professional values.

You will need to demonstrate commitments to working in collaboration with system partners and to have proven record of accomplishment of leading multidisciplinary teams in healthcare environments.

Please refer to the person specification to view the full requirements for the role.

Job description

Job responsibilities

You will need to have significant operational experience and to keep both patients and staff welfare at the centre of your personal professional values.

You will need to demonstrate commitments to working in collaboration with system partners and to have proven record of accomplishment of leading multidisciplinary teams in healthcare environments.

Please refer to the person specification to view the full requirements for the role.

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application).

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.