The Mid Yorkshire Teaching NHS Trust

Medical Physics Administrator

The closing date is 28 July 2025

Job summary

Applicants are invited to join our Medical Physics Team at Mid Yorkshire Hospitals. Based at Pinderfields Hospital in our reception office you will be working as a member of the admin team to support clinical staff by providing a comprehensive, high quality administrative service. You will undertake a variety of duties including answering busy telephone line, logging equipment faults, liaising with clinical engineers regarding equipment status, monitoring availability of library equipment for wards and departments and responding to consumable stock requests. The role also includes a substantial amount of data in putting relating to tasks that clinical engineers have undertaken. A flexible approach to work and to supporting colleagues across the team is essential. You will be required to do a 10 minute data in putting assessment on the day

Main duties of the job

Asan administrator you will be required to work in the Medical Physics Department to help provide a comprehensive administrative support to the Medical Physics teams. Duties will include answering the telephone, taking messages, recording jobs on the departments database system and general office duties in accordance with Trust policies and procedures. The post requires a self-motivated and professional individual with the ability to work on own initiative and communicate effectively with all levels of staff. The successful applicant will have a working knowledge of Microsoft Windows based programs including Microsoft Office and enjoy working as part of a team.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000516

Job locations

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities

Act as a focal point for the Medical Physics team. Provide a friendly and professional service, deal with enquiries from a multitude of sources following Trust policies and standard operating procedures. This may require the use of tact/empathic or reassurance skills. In addition, persuasive skills are often required where agreement or co-operation is required in trying to avoid complaints.
Answering the telephone and accurately recording calls appropriately including entry on to the call logging database.
Ensuring all requests for work are accompanied by the correct documentation.
Entry of completed service reports onto the database, scanning and attaching service reports.
Assist Medical Physics teams with administrative tasks, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant departments in a timely manner in line with service specific standard operating procedures.
Prioritise and ensure requests are acted upon in an appropriate and timely manner, within standard operating procedures and meeting KPIs.
Accurate recording of all paper/computerised records, updating and amending information timely and within standard operating procedures.
Undertake routine or ad hoc data validation as directed.
To be responsible for ensuring copies of correspondence are stored in accordance with standard operating procedures.
The post holder will give relevant assistance and training as and when required to support all colleagues.
To carry out general administration duties and provide clerical assistance, as required.

Job description

Job responsibilities

Act as a focal point for the Medical Physics team. Provide a friendly and professional service, deal with enquiries from a multitude of sources following Trust policies and standard operating procedures. This may require the use of tact/empathic or reassurance skills. In addition, persuasive skills are often required where agreement or co-operation is required in trying to avoid complaints.
Answering the telephone and accurately recording calls appropriately including entry on to the call logging database.
Ensuring all requests for work are accompanied by the correct documentation.
Entry of completed service reports onto the database, scanning and attaching service reports.
Assist Medical Physics teams with administrative tasks, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant departments in a timely manner in line with service specific standard operating procedures.
Prioritise and ensure requests are acted upon in an appropriate and timely manner, within standard operating procedures and meeting KPIs.
Accurate recording of all paper/computerised records, updating and amending information timely and within standard operating procedures.
Undertake routine or ad hoc data validation as directed.
To be responsible for ensuring copies of correspondence are stored in accordance with standard operating procedures.
The post holder will give relevant assistance and training as and when required to support all colleagues.
To carry out general administration duties and provide clerical assistance, as required.

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application)

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.