Patient Service Manager

Job summary

This exciting development role within Radiology at Mid Yorkshire Teaching NHS Trust will be a crucial part of our management team. You will have a broad mix of skills and experience enabling you to manage a comprehensive and varied portfolio, and will support the departments vision to aspire to excellence. The post holder will lead on the operational functioning of Ultrasound, Interventional Radiology and Medical Photography, working alongside Clinical Managers and Radiologists and will play a central part in the overall management team. To be successful in this post you will need the knowledge or experience of managing staff and leading a service and dealing with a range of stakeholders. You must have proven people skills and a track record of delivering high quality work in a fast paced environment. In return we will support your development and help you grow in a busy and fast paced acute environment. You will be part of a vibrant and busy team who work together to support each other to achieve the best.

Main duties of the job

The Patient Service Manager will have lead responsibility for the day-to-day management of all operational issues within defined clinical services units. They will have to ensure the effective delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The postholder will be expected to support the DDO/Group Manager in the delivery of Trust objectives and ensuring national targets are achieved. The postholder will support the Head of Clinical Services/Clinical Manager and Service Matron with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. The postholder will need to understand the business requirements and implement plans for service improvement using modernisation techniques and involve patients to ensure changes to services meet patients expectations as well as ensuring the required capacity to meet key clinical performance targets. This is a generic job description. Additional specific responsibilities and requirements depending on specialty will be confirmed during the appointment and induction processes. Please refer to the attached job description and person specification for further details.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

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