Job summary
Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH) are values driven and working hard to be a community powered NHS Organisation. The Physical Health and Neurodiversity care group strives to deliver high-quality, person-centred services, ensuring that everyone receives the right care at the right time.
We are looking for an enthusiastic and experienced Service Manager to shape the future and lead delivery of our Home First services. Our Home First ethos seeks to provide holistic support and care to patients to enable them to be cared for in their own home. The portfolio of services includes rehabilitation, therapy and intermediate care. A wide range of multi-disciplinary staff support the Home First approach and work in collaboration with our partners and communities. As a key member of the directorate leadership team, you will have an integral role in managing the day-to-day operations of the Home First service. If you are a strong leader with experience of managing diverse teams and resource to improve patient outcomes, we would love to hear from you. You will need to have a proven track record of accomplishment in service improvement and innovative practice to continue to drive the Home First agenda forwards as well as the ability to support colleagues to deliver the best services possible. We are working hard to empower our communities within RDaSH, therefore a passion for community working and experience of community networking would also be desirable.
Main duties of the job
The Service Manager is responsible for ensuring the day-to-day delivery of designated clinical services and ensuring that those teams are performing in terms of patient outcomes, metrics, measures and targets. They are also accountable for making sure that the Trust's strategy is executed locally and that standards of safety are maintainedat all times.The post holder will be responsible for ensuring the delivery of high-quality patient care that is consistent with the values, Promises and strategic vision of the organisation.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description
Job responsibilities
Please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications
Job description
Job responsibilities
Please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
Desirable
- Post-qualification specialist training in relevant subject
Experience
Essential
- Experience as a manager in a care setting
- Experience of leading a team.
- Experience of financial and substantial change management.
- Recent demonstrable success in influencing and contributing to successful service redesign
- Experience of developing effective team working with multidisciplinary teams
- Experience of exercising effective, results orientated leadership.
- Demonstrable evidence of sound financial planning and HR management
Knowledge
Essential
- An appreciation of the relationships between the department of Health and Social Care. The ICB and individual provider and commissioning organisations
- Must understand the background and aims of current healthcare policy and appreciate the implications of this for RDASH
Skills
Essential
- Developed communication skills with the ability to communicate on highly complex matters and difficult situations.
- Ability to communicate with clinical, academic and all levels of staff effectively.
- Appreciation of the specific communication and leadership challenges for statutory providers in working with the voluntary sector and other community leaders
- Analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
- Demonstrates sound judgement decision making, seeking advice as necessary from more senior management when appropriate.
- Developed ability to influence others
- Ability to demonstrate a high level of leadership.
- Commitment to selfdirected learning and development
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.
- Ability to make decisions autonomously, when required, on difficult issues
- Determination, perseverance, and personal resilience.
- Flexibility and the ability to handle a rapidly changing and ambiguous environment
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
- Developed critical thinking skills.
- Well-developed ability to draft and write persuasively for a range of audiences, both internal and external
- Understanding of community-based asset development and working in collaboration with non-statutory partners
- Appreciation of the research and learning in the positive promotion of diversity
- Understanding of NHS financial approaches, risk, and contracting
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
Desirable
- Post-qualification specialist training in relevant subject
Experience
Essential
- Experience as a manager in a care setting
- Experience of leading a team.
- Experience of financial and substantial change management.
- Recent demonstrable success in influencing and contributing to successful service redesign
- Experience of developing effective team working with multidisciplinary teams
- Experience of exercising effective, results orientated leadership.
- Demonstrable evidence of sound financial planning and HR management
Knowledge
Essential
- An appreciation of the relationships between the department of Health and Social Care. The ICB and individual provider and commissioning organisations
- Must understand the background and aims of current healthcare policy and appreciate the implications of this for RDASH
Skills
Essential
- Developed communication skills with the ability to communicate on highly complex matters and difficult situations.
- Ability to communicate with clinical, academic and all levels of staff effectively.
- Appreciation of the specific communication and leadership challenges for statutory providers in working with the voluntary sector and other community leaders
- Analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
- Demonstrates sound judgement decision making, seeking advice as necessary from more senior management when appropriate.
- Developed ability to influence others
- Ability to demonstrate a high level of leadership.
- Commitment to selfdirected learning and development
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.
- Ability to make decisions autonomously, when required, on difficult issues
- Determination, perseverance, and personal resilience.
- Flexibility and the ability to handle a rapidly changing and ambiguous environment
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
- Developed critical thinking skills.
- Well-developed ability to draft and write persuasively for a range of audiences, both internal and external
- Understanding of community-based asset development and working in collaboration with non-statutory partners
- Appreciation of the research and learning in the positive promotion of diversity
- Understanding of NHS financial approaches, risk, and contracting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
