Admin Support Volunteer

Job summary

To support with central administration contacting patients to remind them of their appointments. Improving patient and staff experience by providing administrative support in areas where there is increased demand orwhere extra support will make an effective contribution to day to day running of services.

***If you require any support with applications or submitting any information, please contact rdash.volunteers@nhs.net for details of drop-in support sessions with the Volunteer team***

Main duties of the job

The volunteer is required to work within the list of tasks identified as follows:

Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.

Reception Duties.

Answering telephones.

Photocopying.

Filing.

Confidential shredding.

Delivering and collecting documents around the site.

Collation of patient packs/information.

Report any concerns to the Supervisor / Service Manager.

Ad-hoc administration duties required to support admin function.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook