Senior Administration Assistant - Apprenticeship Opportunity

Job summary

The post holder will be aligned to a portfolio of the Care Group and will provide a senior comprehensive administrative and clerical support to the clinical services.

They will undertake day to day supervision of band 2 staff and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained as well as ensure Clinical Practitioners are proactively supported with service delivery.

The post holder will be an EPR system super user.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group.

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies.

Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner.

Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy

Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member

Update annual leave rota and daily cover rota to ensure there is adequate cover at all times

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf